Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. COVID-19 Consumer Dining Trends.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 159

2020 Online Ordering Point of Sale Fast Casual 159

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 million out of work, it was nothing short of devastating. There are new technologies, new ways of doing business, and new consumer habits, too.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 31, 2020

points relative to 2016, widened from a gap of 1.3 points in 2018. Four out of the top five states with the strongest local economies in the U.S. Three crucial sectors dragged down the local economy in 2019 and each one is expected to keep falling in the beginning of 2020. Yelponomics. calculated? introduction of YEA?

2020 170

2020 Loyalty Program Point of Sale 2019 170

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. .

2021 158

2021 Fast Casual Mobile Ordering Social Media 158

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 167

2020 Influencer Point of Sale Food Safety 167

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS to track labor against sales and get a more accurate picture of your labor cost—saving your restaurant money and time. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19.

2020 168

2020 Fast Casual Food Safety Guest Recovery 168

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. “We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

7 Shifts

DECEMBER 16, 2020

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. 30 percent of consumers have been out to eat in bars/restaurants to eat in the last two weeks. 12 percent of consumers have been out to drink in bars/restaurants in the last two weeks. On the Road to Recovery.

2020 160

2020 Guest Recovery Kitchen Safety Online Ordering 160

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Many rules that held true prior to 2020 no longer apply, so restaurant owners are exploring new boundaries that resonate with the post-pandemic world. Here are some of their insights. Click here for the first part.

2023 193

2023 Loyalty Program Mobile Ordering Consumer Goods 193

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 95

2020 Point of Sale Online Ordering Consumer Goods 95

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

2020 178

2020 Travel Food Safety Consumer Goods 178

Modern Restaurant Management

NOVEMBER 4, 2021

While many brands will continue to work with third-party delivery services – out of necessity but also awareness – more and more are investing in their O&O apps. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

Mobile Ordering 199

Mobile Ordering Marketing Menu Fast Casual 199

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. consumers’ meal delivery sales, followed by Uber Eats, which gained 24 percent. A Fearful Transition.

Online Ordering 184

Online Ordering Point of Sale Management Management 184

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 143

2021 Fast Casual Fine Dining Point of Sale 143

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.

2021 191

2021 Loyalty Program Coupons Fast Casual 191

Modern Restaurant Management

OCTOBER 26, 2021

Indeed, we’ve entered a new era of customer habits –– much of it catalyzed by the pandemic, but some of which was already beginning to take shape even prior. Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Owning the End-to-End Experience. million new downloads.

Mobile Ordering 216

Mobile Ordering Fast Casual Download Customer Experience 216

Goliath Consulting

APRIL 4, 2023

Pizza is King The report states that “pizza, as a percentage of food sales, is 80% higher in nearly half of the pizzerias (48.6%).” This increase in sales can be attributed to factors such as the growing popularity of plant-based toppings. The same applies to point-of-sale (POS) systems and kitchen automation.

2023 78

2023 Fast Casual Point of Sale Email Marketing 78

Modern Restaurant Management

JUNE 15, 2021

Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. Surge in Diner Demand.

2021 193

2021 Fast Casual Online Ordering Consumer Goods 193

Modern Restaurant Management

MARCH 8, 2024

Comfort Foods Heat Up Q4 – soups take the lead, while salads chilled out: Soup and stews warmed up with +25 percent more orders than the average from Q1 through Q3, closely followed by ramen and noodles (+13 percent), curry (+12 percent), dumplings (+8 percent), steak (+5 percent) and rice (+5 percent). Total tips averaged 18.9

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

JUNE 1, 2020

Restaurant Sales Velocity. Nielsen CGA released sales data with a particular focus on the states of Texas, Florida and Georgia that have eased shelter in place restrictions. New York: sales velocity is +13 percent from May 9 to May 16. California: sales velocity is +13 percent from May 9 to May 16.

2020 109

2020 Food Safety Online Ordering Guest Recovery 109

Modern Restaurant Management

MARCH 15, 2021

Gaining traction as you work to franchise your concept can take a great deal of effort and strategic thinking. They need to know if your brand is fun and casual, professional and fast-paced, or passionate and customer-service oriented. Take the Time to Understand Your Market. Get the Culture and Branding Right.

Franchise 204

Franchise Franchising Employee Relations Fast Casual 204

Bingage

JANUARY 14, 2020

Related Read – Restaurant Marketing Ideas & Trends to Focus in 2020. Related Read: Innovative Ideas to Increase Restaurant Sales! Fast Food Restaurants. Also known as quick-service restaurants, offer low price point items on their menus. They are traditionally what consumers call fast food.

Fast Casual 72

Fast Casual Fine Dining Food Truck Casual 72

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

APRIL 20, 2021

2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Event Planning Is Back.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

AUGUST 16, 2021

Throughout the pandemic, QSR restaurants, particularly chains, benefitted from well-established off-premises services, like carry-out, drive-thru, and delivery. Throughout the pandemic, QSR restaurants, particularly chains, benefitted from well-established off-premises services, like carry-out, drive-thru, and delivery. “The U.S.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. Coronavirus and the Restaurant Industry: Key Insights – May 13, 2020. . Dine-in sales still represent a small percentage of the total. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Margin Edge

MARCH 16, 2021

After an unprecedented and unparalleled crash, restaurants have clawed their way back up – taking steps forward, getting pushed backwards – but ultimately beginning to close the vast gap between Covid-era sales and 2019 sales. Plus, restaurant sales are no longer just coming from customers dining on-site.

Fast Casual 52

Fast Casual Point of Sale Casual Fine Dining 52

Modern Restaurant Management

AUGUST 31, 2021

The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. Average outlet $ sales (velocity) trends have generally been flat or in slight decline in recent weeks. Sales velocity is now +20 percent vs August 24, 2019. California.

2021 136

2021 Point of Sale White Paper 2019 136

Modern Restaurant Management

MARCH 18, 2021

While there are clear benefits to an all-digital menu system, to get the most out them, you must first take a step back to re-examine what your menu means to you. In early 2020 our team canvassed menus across the United States. No other artifact in your restaurant is more capable of setting the tone or telling your story.

Back of House 186

Back of House Seasonal Menu Fast Casual Customer Experience 186