Raising the Table Stakes: Why Omnichannel Is More Important Than Ever in Hospitality
Modern Restaurant Management
JUNE 29, 2023
The word omnichannel has been buzzing since 2010, but at its core it’s all about guests. A restaurant omnichannel strategy puts the customer at the center of the dining experience. 2020 fast-tracked the adoption of omnichannel for even the most traditional dine-in establishments. "The pandemic was an interesting time.
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