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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. respondents distributed evenly across gender, age, and geographic area. “Legacy retail marketing models weren’t built for today’s buyer,” said Monica Ho, CMO of SOCi.

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Restaurant Loyalty Program Ideas: How to Start

7 Shifts

If you aim to increase customer retention, one of the most important investments is loyalty programs. According to Shoes for Crews Europe , 57% of adult consumers are more likely to visit restaurants with a loyalty program. Why get a loyalty program? Why get a loyalty program?

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MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Other highlights include: Check Size Up, Tips Down: Guests are willing to treat themselves to menu items like steaks, caviar, truffles and tasting menus, resulting in an average 14 percent increase in their bill.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

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PPP Part Two and More News Restaurants Need to Know Now

Modern Restaurant Management

Additional funding has been allocated for the Paycheck Protection Program (PPP ). Tips for pivoting to retail. To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection.

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PPP Part Two and More Restaurants Need to Know Now

Modern Restaurant Management

Additional funding has been allocated for the Paycheck Protection Program (PPP ). Tips for pivoting to retail. To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

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