Harbor Touch

SEPTEMBER 7, 2023

As industries evolve, adopting the right technologies has become more than just an advantage—it’s a necessity. One such technological marvel is the cloud-powered point-of-sale (POS) system. This ensures consistency and facilitates smoother operations across locations. Your data is stored safely in the cloud.

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Point of Sale POS Customer Experience Inventory 78

Modern Restaurant Management

SEPTEMBER 3, 2024

The right restaurant technology is essential to make it all happen. Think about it: nine out of 10 restaurants have fewer than 50 employees, making efficient operations critical for success. The independent restaurant market consists of dining establishments that operate with 50 employees or fewer per location.

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Loyalty Program POS Online Ordering Customer Experience 183

Modern Restaurant Management

SEPTEMBER 11, 2020

As multi-brand operators seek new ways to reach their customers, gift card programs are one way to engage multiple customer bases at once. For multi-brand operators, this means juggling multiple entities and ensuring each brand is flexible and responsive to changes in the market. Incorporate a Loyalty Program.

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Loyalty Program Point of Sale Franchising Franchise 203

Mad Mobile

JUNE 26, 2024

Customer loyalty is essential to running a successful business. A strong customer loyalty program should utilize the three Rs: Rewards, relevance, and recognition. But customers also want to feel recognized, and your restaurant loyalty program can provide the acknowledgement they crave.

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Loyalty Program Operations Customer Experience Point of Sale 40

Modern Restaurant Management

OCTOBER 18, 2024

percent sales increase by 1.5 percentage points to 3.8 percent rise in prices means that sales growth may barely keep up with inflation. percent rise in prices means that sales growth may barely keep up with inflation. Although these expectations are in line with pre-pandemic growth rates, the projected 3.7

Operations 88

Operations Fast Casual Loyalty Program 2024 88

Open for Business

JULY 7, 2023

The popularity of loyalty rewards programs is easy to explain: Great loyalty rewards programs drive revenue by helping restaurants turn new guests into regulars. With so many options out there, from “stealth” loyalty programs to app-based options with AI-powered personalization, it can be tough to know where to start.

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Loyalty Program Point of Sale Social Media Mobile Ordering 78

Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty.

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Technology Mobile Ordering Loyalty Program Online Ordering 117

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones. It relieves cashiers and reduces long lines.

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Technology Loyalty Program Fast Casual Email Marketing 225

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen.

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Technology Operations Loyalty Program Point of Sale 153

SpotOn

JULY 1, 2024

Foods CHECK Business Tools program. This program provides foodservice operators with a growing suite of technology solutions designed to drive traffic, simplify staffing, and modernize operations. The collaboration between U.S.

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Technology Loyalty Program Point of Sale Cash Management 116

Goliath Consulting

OCTOBER 16, 2024

Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect.

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Operations Loyalty Program Front of House Online Ordering 78

Modern Restaurant Management

MAY 24, 2024

This stresses the need for customer retention programs. Thus, loyalty programs are the best ROI-driven strategy for customer retention. It increases the restaurant sales and builds a loyal customer base. This customer loyalty stays strong, negating the changing market landscape.

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Loyalty Program Point of Sale Email Marketing Customer Experience 175

Squirrel Systems

APRIL 22, 2024

The restaurant industry is on the cusp of a transformative revolution driven by rapid technological advancements. From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations.

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Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

OCTOBER 13, 2022

Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike. Adopt In-House Technology to Improve Service and Reduce Errors. Put Loyalty Rewards Into Customers’ Hands with a Branded Mobile App.

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Technology Loyalty Program Mobile Ordering Download 180

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. remain eager to dine out. In the U.S.

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Customer Experience Mobile Ordering Loyalty Program Point of Sale 189

Modern Restaurant Management

OCTOBER 7, 2024

Since COVID, technology in the restaurant industry has moved at lightning speed. It’s also become a boost to top-line sales. There are new technologies coming out for restaurants that will help them better track inventory, analyze their purchases and calculate waste. This is a trend I hope will go away.

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Apicbase

JUNE 12, 2024

Evolving consumer behaviour and market dynamics drive this shift, which is speeding up technology adoption. The National Restaurant Association’s Restaurant Technology Landscape report 2024 finds that 76% of operators say using technology gives them a competitive edge. Tech helps operators to remain competitive.

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Technology Operations Point of Sale Online Ordering 52

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Full-service menu prices climbed 4.5

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2023 2024 Loyalty Program Point of Sale 196

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 167

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

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Technology Loyalty Program Front of House Online Ordering 203

BNG Point of Sale

MARCH 9, 2020

Chances are, if you’re starting a business in retail or restaurant, people in the industry will tell you to purchase a point of sale system. If you’re new to the business, a “point of sale” or POS system is a piece of technology in which hardware and software components are used to take payments from customers.

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Point of Sale POS Loyalty Program Inventory 95

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Restaurant workers have to interact with a POS system countless times in a day.

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Technology Cash Management Customer Experience POS 123

Modern Restaurant Management

JUNE 3, 2024

Now I have a way to easily track my purchases, and the store has a way to easily reach me for upcoming sales to get more of my business. The evolution from paper punch cards to digital loyalty programs marks a significant progression in how restaurants engage with their guests.

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Loyalty Program Coupons Customer Experience Seasonal Menu 203

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Try 7shifts for Free. TouchBistro.

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Management Management Operations Point of Sale 195

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

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2024 Loyalty Program Cash Management Customer Experience 215

OneDine

AUGUST 12, 2024

Let’s break down how the restaurant technology industry mirrors the strategies, challenges, and triumphs of football. The Coach: Restaurant Owners and Operators In football, the coach is the mastermind behind every play, orchestrating the team’s strategy.

Technology 52

Technology Loyalty Program Coaching Point of Sale 52

Focus POS

JUNE 17, 2019

Restaurant Point of Sale Software. What is restaurant point of sale (POS) software? Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Benefits of Restaurant Point of Sale Software.

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Point of Sale Cash Management POS Franchise 113

Modern Restaurant Management

JANUARY 24, 2024

The technology allowed patrons to bypass physical menus and access digital menus instead, lowering the risk of spreading the virus. During the COVID-19 pandemic, QR codes took center stage in the restaurant industry. But QR codes offer much more than a pathway to a menu on our phones. Include social media in your digital marketing strategy.

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Loyalty Program Social Media Coupons Customer Experience 197

Social Hospitality

DECEMBER 1, 2019

Technology can help, as long as it is the right technology ( the stats don’t lie ). Here are the top technologies you can utilize to improve your restaurant business. Technologies for Restaurant Management. For example, the software Fishbowl lets you use automatic reorder points.

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Technology Website Management Mobile Ordering Entertainment 195

7 Shifts

OCTOBER 31, 2022

Section 5: Operations Plan. A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming.

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Point of Sale Back of House Document Download 397

Modern Restaurant Management

JULY 12, 2022

This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Keep things running smoothly by using an integrated point-of-sale system that allows you to do everything in one place. Offer Easy Online Ordering.

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Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Thinking Long Term When Evaluating Restaurant Technologies.

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Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Modern Restaurant Management

AUGUST 15, 2024

Invest in Technology The simplest way to reduce labor needs in any business is to use technology to streamline and automate processes. These options also offer contactless payment solutions and integrated point-of-sale systems which can track sales and eliminate the need for manual cashiering.

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Loyalty Program Hiring Point of Sale Recruiting 179

Modern Restaurant Management

AUGUST 21, 2024

The result: PMG found was a 40 percent increase in incremental store visits and 48 percent lift in incremental sales. AI-powered emotional targeting is the ability for advertisers to use artificial intelligence in order to precisely match the emotional tone of their ads with the emotional tone of the programming being shown on a TV screen.

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Loyalty Program Advertising Point of Sale Customer Service 189

Focus POS

OCTOBER 7, 2019

Tablet Point of Sale Software. Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. There are many reasons to consider adding tablets to your technology profile. Overall Benefits of Tablet POS Technology for Businesses.

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Point of Sale Mobile Ordering POS Back of House 76

Modern Restaurant Management

JULY 27, 2021

Restaurant technology adoption has accelerated throughout the pandemic, shifting digital tools from futuristic nice-to-haves into critical components of day-to-day operations. Technology adoption across the industry has continued to surge; restaurants are juggling upwards of 10 pieces of tech to maintain regular operations.

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Front of House Back of House Loyalty Program Customer Experience 243

Modern Restaurant Management

DECEMBER 20, 2023

Notably, not enough investment in technology and digital transformation. Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency. Here are some of their insights.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197