Modern Restaurant Management

NOVEMBER 5, 2024

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. Instead, these smooth interactions are more likely attributable to soft skills like problem-solving and empathy that allow teams to work together and deliver exceptional service, turning one-time customers into lifelong fans.

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Sante

NOVEMBER 5, 2024

The hub of a community The post The Societal Importance of Taverns, Restaurants, and Bars appeared first on Santé.Food.Wine.Spirits.

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Rocket Fuel

NOVEMBER 5, 2024

Delivery isn’t new to the restaurant business, but that doesn’t mean there aren’t still growing pains. In the past five years, delivery as a percentage of revenue for quick service restaurants has surged, from 2.4 percent in 2020 to 11.1 percent in 2023 (our last full year of data), and tracking to be even more in 2024. What that doesn’t show is lost sales in this critical channel.

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Crunchtime

NOVEMBER 5, 2024

This is a guest post from Tapcheck – an on-demand payment solution that integrates directly with Crunchtime Labor & Scheduling. The restaurant industry has long grappled with a persistent challenge: employee turnover. For Quick Service Restaurant (QSR) operators, the statistics are sobering– nearly half of all employees leave before reaching their 90-day mark.

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Advertiser: Paycor

AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!

Design

The Salt

NOVEMBER 2, 2024

Hansik ingredients from the Korean peninsula.'/> After three decades in Southern cuisine, Lee's next culinary chapter explores Korean American cooking, moving beyond traditional recipes and fusion concepts.

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Rocket Fuel

NOVEMBER 6, 2024

The final quarter is traditionally a slower time for quick service restaurants (QSRs), but operators can use this time to streamline operations, align payroll practices, and enhance their culture. For Human Resources (HR), Payroll, and Operations leaders or teams, time spent in these areas will lead to a productive start to the new year. In my decades as a restaurant operator and working with business owners at Delaget, I’ve identified several actionable strategies that profitable restaura

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Sculpture Hospitality

NOVEMBER 5, 2024

Running a restaurant is like conducting an orchestra. Every single piece of your business needs to be perfectly in tune to ensure your venture has long-term profitability.

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Management Management 148

The Rail

NOVEMBER 5, 2024

By Julia Nikolaus, Contributor As the weather turns cooler , you and your restaurant’s guests might find yourself craving comforting flavors and familiar winter recipes passed down through the generations. But what if your guests are looking for something both new and exciting? If your restaurant wants to blend the classic seasonings of grandma’s chicken soup with vibrant global cuisines or create a healthier version of auntie’s apple pie, this blog can help!

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Seasonal Menu Customer Experience Take-out Travel 130

Culinary Cues

NOVEMBER 2, 2024

It was one of those rare moments at the end of service, nothing pressing on your desk, menus were done, inventories posted, schedules made, and another service in the hopper. This was a moment of peace and relative quiet. The last orders were in the pass and the line team was breaking down their mise en place and beginning to strip and clean their stations.

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Modern Restaurant Management

NOVEMBER 8, 2024

Customers are spoiled for choice with restaurants. Incorporating video testimonials into your restaurant marketing strategy can showcase authentic experiences that build trust and engage prospective customers, turning them into loyal regulars. Few businesses rely on reviews and word-of-mouth recommendations as much as restaurants. But with third-party review sites, your restaurant can get lost in the shuffle.

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Marketing Social Media Email Marketing Customer Experience 450

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Goliath Consulting

NOVEMBER 6, 2024

Using artificial intelligence (AI) to respond to customer reviews has become a valuable tool for restaurants and bars to streamline operations and enhance guest engagement. AI-driven platforms like Ovation and Popmenu enable hospitality businesses to quickly generate thoughtful, consistent responses to customer feedback across multiple review sites.

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EATER

NOVEMBER 5, 2024

Lille Allen/Eater Who else would think of roasting a turkey in parchment paper or turning a grape into a cream cheese vessel? It’s hard to imagine a recipe that Martha Stewart hasn’t made her own. After decades of publishing cookbook after cookbook, she has put her stamp on the quotidian realities of microwave cooking and the grandeur of weddings, multiple ways to make cheesecake , and her family recipe for pierogi.

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ChowNow

NOVEMBER 7, 2024

Third-party delivery and takeout apps introduced a world of convenience for diners and a valuable expanded revenue stream for restaurants. Polled diners are 66% more likely to order takeout than they were prior to the pandemic, and customers continue to value online orders. Restaurant owners need to know how to leverage the increased customer pool that apps provide in a smart, sustainable way to grow their business.

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Modern Restaurant Management

NOVEMBER 7, 2024

Around 33 to 40 percent of food goes to waste each year. A large chunk of that comes down to complex problems in global food supply chain management that most restaurants have little control over. What restaurants can do, however, is re-think how their direct food supply is managed – from transport to inventory control. It may be a small part of the overall supply chain, but how food gets to a restaurant has significant implications.

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Restaurant Business

NOVEMBER 6, 2024

Discover the insights and strategies of top food industry CEOs on the Food CEO Xchange podcast. Listen for a behind-the-scenes look at what’s driving success in food-away-from-home. Hosted by IFMA’s President & CEO Phil Kafarakis, each episode offers exclusive conversations with leaders like Frances Allen and Lance Trenary, who reveal how they’re navigating challenges, innovating for the future and inspiring their teams.

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EATER

NOVEMBER 6, 2024

Lille Allen A French oyster platter? Very Martha. Plane tickets to Madagascar for the holidays? Verrry Martha. There’s more noise than ever on the homemaking side of social media, but there is still only one Martha Stewart. She is, in short, an icon of the arena — “mogul” seems too steely a word for her brand while “multi-hyphenate” undersells her areas of expertise, which range from corn jewelry-making to cod jigging.

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Restaurant Technology Guys

NOVEMBER 4, 2024

In today’s ever-evolving restaurant industry, staying ahead of the curve requires not only maintaining excellent food quality but also enhancing operational efficiency and guest experience with cutting-edge technology. A noteworthy example of this transformation is Blaze Pizza, a brand that has significantly evolved its operations, spearheaded by its CTO, Chris Demery.

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Modern Restaurant Management

NOVEMBER 6, 2024

Staffing and retention is often cited as a main pain point by restaurant operators. So what can they do to compete for talent, hire effectively and retain staff in the long-term? One industry insiders says pay increases are just part of the package as operators are increasingly leveraging benefits to differentiate themselves. "Our compensation data indicates a shift towards more comprehensive benefits and total compensation packages, moving beyond traditional hourly wages and annual salaries

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Hiring Hospitality Magazine Technology 386

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Restaurant Business

NOVEMBER 5, 2024

The operations expert is the casual-dining seafood chain’s third leadership hire in as many weeks as it embarks on its post-bankruptcy comeback.

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Hiring Leadership Casual Dine-in 263

EATER

NOVEMBER 5, 2024

Lille Allen Going all the way back to the days of SaveMartha.com , Ritchie has just wanted to have a space to appreciate Martha’s magic If you’re a Martha Stewart superfan, there’s a good chance you might know who Andrew Ritchie is. And if not, you’ve probably crossed paths at least once with his labor of love, Martha Moments. What started as a blog in 2006 expanded its social media presence a decade later.

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Open for Business

NOVEMBER 4, 2024

Ask any restaurant owner about their biggest headache, and food costs are bound to come up. It’s a constant juggling act, one that requires balancing quality ingredients with profit margins while keeping diners happy. But getting a handle on your food costs doesn’t have to be a nightmare. In this guide, we cover everything you need to know about breaking down food costs to give you more control over your restaurant.

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Modern Restaurant Management

NOVEMBER 4, 2024

Loyalty programs are the secret sauce for keeping customers hooked, whether you're a cozy corner café or a massive restaurant chain. It's not just about making customers come back — loyalty programs boost revenue, offer valuable insights about your diners, and give you that extra edge in today’s super-competitive market. In a world where third-party delivery apps dominate, securing customer loyalty through personalized rewards and direct communication is the equivalent o

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Loyalty Program Social Media Small Business Customer Experience 221

Advertiser: Paycor

Get Paycor’s guide, based on a survey of 3,000+ professionals, and learn why successful companies are: Almost 80% more likely to identify top talent through formal systems 40% more likely to protect managers’ time spent on coaching 83% more likely to plan to upskill their teams and more!

Coaching

Restaurant Business

NOVEMBER 2, 2024

The casual-dining chain blamed COVID-19 and its capital structure for its financial troubles. Its restaurants will continue operating as it works to restructure.

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Casual Operations 340

EATER

NOVEMBER 4, 2024

Lille Allen/Eater All I want in life is to write 100 cookbooks and own Fresian horses We all know the phenomenon of the “horse girl.” There was always at least one kid in elementary school who was weirdly obsessed with horses — who wore t-shirts with horses on them, read horse books, pretended they were a horse. I know this intimately because I was (and still am?

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Front of House Back of House 2025 Travel 144

SpotOn

NOVEMBER 7, 2024

Long before QR codes and marketing software , there was beer. A quick search for “Beer City, USA” will point you to Grand Rapids, MI, a city that owes its growth partly to barley, hops, water, and yeast. At Big Lake Brewing in nearby Holland, MI, traditional beers and Midwest hospitality exist in harmony with QR codes and trendy non-alcoholic beverages.

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Modern Restaurant Management

NOVEMBER 4, 2024

TGI Fridays Inc. filed voluntary petitions under Chapter 11 of the U.S. Bankruptcy Code in the Northern District of Texas on November 2. In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The next steps announced today are di

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Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Restaurant Business

NOVEMBER 5, 2024

Traffic at the fast-casual chain fell 3.5% in the most recent quarter, but management is banking on a sales rebound from kiosks and unit growth.

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EATER

NOVEMBER 7, 2024

Dina Ávila Martha’s paella recipe is great, but there’s absolutely no reason to use two teaspoons of saffron in it Next week, Martha Stewart will publish her 100th cookbook. Titled Martha: The Cookbook , it is a charmingly personal compendium of Stewart’s 100 favorite recipes, about five percent of which, I couldn’t help but notice, call for caviar.

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Black Box Intelligence

NOVEMBER 7, 2024

Sales and Traffic Forecast Insights We have crunched the numbers and are ready to reveal our forecasts in traffic and sales growth for 2025. As we have affirmed regularly over the last few months, we are seeing a modest upward swing in restaurant industry performance. We expect this to continue next year – 2025 will, according to our 2025 projections, be a better one for restaurants than 2024.

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SpotOn

NOVEMBER 4, 2024

The question surprised the waiter at Las Cruces Tex Mex. “Can I hold it?” an excited Lindsey Patton asked, referring to the SpotOn Handheld device the waitress was using to take the table’s orders.  The waiter obliged, satisfying Lindsey’s appetite for SpotOn technology.  “I was having a little moment,” Lindsey says, chuckling while thinking back on it.

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Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business