Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. Restaurants are already offering 3D virtual tours with a choice of seating. Owners have had to adapt to new ways of business and staffing shortages.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Seating 180

Seating Innovation Marketing Loyalty Program 180

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The economy, on the other hand, is recovering and presenting new opportunities and problems.

2022 98

2022 Front of House Cash Management Online Ordering 98

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Restaurant Clicks

FEBRUARY 17, 2020

Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Tableside ordering. Online ordering. Loyalty programs. Tableside ordering. Loyalty programs. Tableside ordering. Loyalty programs.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Touch Bistro

JUNE 10, 2021

Helps You Maintain Customer Loyalty. In the age of COVID-19, consumers are getting increasingly used to doing business online, which makes digital questionnaires an excellent option for your restaurant’s surveys. Through Your Loyalty Program. Was this your first time visiting or ordering from our restaurant?

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

Indoor Media

JUNE 14, 2021

There are other restaurant business models, such as expensive, limited-seating tasting menu operations, but most restaurants do rely on high customer volume. With a bit of ingenuity and smart, agile menu planning, you can avoid the overspending trap presented by those issues. Is someone ordering coffee after their meal?

Advertising 78

Advertising Loyalty Program Employee Relations Coupons 78

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. More than two thirds (69 percent) of consumers say it is still their preferred method, compared to 9 percent who want to order through their phone.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

MBB Hospitality

FEBRUARY 17, 2021

Some POS systems extend well beyond the ability to place orders and manage inventory, payroll, and many other processes that make a worker and manager’s job easier. The app is quite flexible and easy to use along with additional packages for loyalty programs, online reservations, and online ordering.

Point of Sale 52

Point of Sale Online Ordering POS Loyalty Program 52

Future Food

MAY 5, 2020

With customers harder to find and harder to keep, a customer loyalty program will be important for driving repeat business and can provide a genuine point of difference with the right offer(s). Self Service Kiosks Reducing face to face interactions and creating a safe ordering environment. Image via Andrew Boskovich).

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

The Restaurant Times

FEBRUARY 24, 2022

Both online and offline marketing strategies can benefit from data gathered about your actual customers. Initiate loyalty programmes at regular intervals to create a customer base and appreciate your regular customers with deals & discounts. Online marketing methods for your restaurant can be-.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Aaron Allen & Associates

AUGUST 24, 2022

From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Digital and online ordering is growing 300 percent faster than dine-in ordering (again, this means billions of dollars in the U.S.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Notch

FEBRUARY 26, 2019

Things like number of seats, seasonality, hours of operation, what kind of restaurant it is — all of these can affect how much revenue you can expect your restaurant to bring in. This will require tracking not just the number of tables, but how many guests are present at each table. Let’s look at some strategies you may want to employ.

Management 71

Management Management Loyalty Program Email Marketing 71

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

Notch

FEBRUARY 26, 2019

Things like number of seats, seasonality, hours of operation, what kind of restaurant it is — all of these can affect how much revenue you can expect your restaurant to bring in. This will require tracking not just the number of tables, but how many guests are present at each table. Let’s look at some strategies you may want to employ.

Management 52

Management Management Loyalty Program Email Marketing 52

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. However, before jumping on an angry call, make sure your teams are following standard ordering procedures, and if so, if the protocols are still up to par. Seat Hours = Number of Seats x Hours Open.)

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. Online reviews are an increasingly valuable resource for customers searching for goods and services at local businesses during the COVID-19 pandemic, according to new research from Podium.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

NOVEMBER 20, 2019

“Our guests will be able to see, smell and sample dishes prior to ordering, providing a more immersive dining experience,” said L&L Hawai‘i CEO Elisia Flores. McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. starting Nov.

Franchise 104

Franchise Franchising Customer Experience Seasonal Menu 104

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” . “We know that seismic changes continue to take place within the food and media industries. ” said Dawn Padmore, VP of Awards. SevenRooms Partners with TheFork.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

MAY 28, 2021

The celebration continued with an announcement of nine more award categories presented than the previous year, bringing the total to twenty-one, which are all centered around the brand’s ‘Year of the Guest’ commitment. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. In total, approximately 14,580 lbs.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Our outlook for 2021 is optimistic.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Your team gets to eat what they want. To save time and hassle, employees can schedule in advance.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. ” The new owners/operators will travel to Dallas to attend Dickey’s training program – Barbecue University.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145