Modern Restaurant Management

DECEMBER 30, 2024

At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience. AI moves from nice-to-have to must-have Many QSRs experimented with AI-driven solutions in 2024, such as in-app chatbots and personalized order recommendations.

2025 450

2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

AUGUST 10, 2021

In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Some establishments are trying to pass on these costs to customers by increasing their prices, causing disgruntlement among their long-standing patrons. Self-Ordering Kiosks to the Rescue. Added Benefits to Boost Business.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Restaurant Business

OCTOBER 23, 2024

These systems can understand various accents and dialects, process orders accurately, and even upsell menu items based on customer preferences. Inside restaurants, AI is powering self-ordering kiosks and chatbots, streamlining the ordering process and reducing human error. One of the most impactful areas is inventory management.

Customer Experience 304

Customer Experience Operations Back of House Customer Service 304

Modern Restaurant Management

APRIL 14, 2025

based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. Diners are looking for a better overall experience, from streamlined ordering to more inviting restaurant environments. The survey of 1,500 U.S.-based

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them.

Inventory 450

Inventory Management Management Cash Management 450

ChowNow

MAY 16, 2025

Understanding what customers order, when they order, and how often is an untapped goldmine of information for restaurant operators. Using that data can help you answer questions like: Are we pricing our bestsellers too low or overpricing items customers arent buying? What do repeat orders say about our customer preferences?

Ordering 195

Ordering Online Ordering Seasonal Menu Point of Sale 195

ChowNow

FEBRUARY 11, 2020

If you’ve taken a look at Grubhub’s app lately, you may have noticed an immense amount of new restaurants available for online ordering. After all, the delivery giant more than doubled what they call their “restaurant inventory” in the past quarter. Because of this, both consumers and restaurateurs pay the price.

Pricing 397

Pricing Online Ordering Customer Experience Social Media 397

Modern Restaurant Management

JUNE 23, 2025

Instead, we’re leveraging better forecasting, stronger vendor relationships, and a culture of accountability that helps our teams feel empowered and in control of what happens in their kitchens We are managing costs by leveraging technology and staying hyper-focused on four key pillars: forecasting, ordering, prep, and scheduling.

Food Supply 251

Food Supply Waste Supplies Inventory 251

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) You'll also be less likely to order too much of any ingredient, which leads to food waste. Inventory Basics. Best Practices.

Inventory 370

Inventory Management Management Point of Sale 370

Modern Restaurant Management

JUNE 27, 2025

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. percent menu-price inflation rate. Customers can become more critical of the quality of products and services when prices increase.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

7 Shifts

NOVEMBER 25, 2024

Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. Especially with buyers juggling 300+ ingredients each week, it can be difficult to stay on top of deals and prices. Luckily for restaurant managers, several tech solutions exist to cure this headache.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. Once you have that total, subtract all of your costs, such as labor, inventory, rent, utilities, and other operating expenses. Bars that effectively manage their inventory and reduce waste tend to maintain higher margins.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

ChowNow

JUNE 12, 2025

It’s like knowing how to make a schedule, do inventory, or cover a section of tables if a server calls out sick and you’re shorthanded. Knowing the true cost per serving means you’re not guessing where to set menu prices. Every smart pricing move starts here. Accuracy matters, especially when food prices fluctuate.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

Modern Restaurant Management

MARCH 21, 2022

It is a particularly challenging time, to be sure, and the ever-shifting landscape demands agility of restaurant operators who must adapt to the changes in order to maintain their margins. The key is to make the right decisions around inventory and pricing at the right times—and having the right technology can make all the difference.

Technology 508

Technology Food Supply Inventory Supplies 508

Lavu

JUNE 26, 2025

As more restaurants turn to automation, self-order kiosks are becoming a must-have for improving speed, accuracy, and customer satisfaction. But before making the switch, one key question stands out—what is the actual self-order kiosk price in 2025? What Is a self-order kiosk? Self-order kiosks can range in size and use.

2025 78

2025 Pricing Ordering Fast Casual 78

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. This means budgeting, tracking expenses like food and labor, and adjusting pricing to balance profitability with customer appeal.

Operations 195

Operations Management Management Front of House 195

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Experiencing over-ordering or last-minute shortages? Experiencing over-ordering or last-minute shortages? An inventory management system with automated restocking alerts keeps your stock levels in check. Are labor costs too high? Do you lose money due to food waste? Set clear goals.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

MAY 23, 2025

Start by gathering two key data points for each menu item: Items Popularity: How often guests order it Contribution Margin: How much profit it brings in To do this, youll need to access your sales data and your food cost for each dish. These are candidates for portion adjustments or pricing tweaks. Hidden gems with potential.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

ChowNow

MARCH 27, 2025

These metrics give you a clear picture of your delivery performancefrom order volume and customer retention to delivery speed and profitability. Order Acceptance Time Order acceptance time measures how long it takes for a restaurant to acknowledge and confirm an online order.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

ChowNow

JUNE 12, 2025

And no, increasing restaurant sales doesn’t mean turning your restaurant staff into pushy upsellers trying to squeeze a few extra dollars out of every order. Create Limited-Time Offers That Drive Action Limited-time offers (LTOs) give potential customers a reason to order now, not later.

Loyalty Program 195

Loyalty Program Social Media Online Ordering Email Marketing 195

Modern Restaurant Management

NOVEMBER 11, 2021

In order to reduce cost, waste, and optimize inventory, the process begins with planning and forecasting. That includes being able to analyze data on top-performing menu items down to the ingredient level, supplier performance, prime cost, and peak demand times by ordering channel. Planning and Forecasting.

Supplies 546

Supplies Management Management Food Supply 546

Modern Restaurant Management

APRIL 10, 2024

Adapt to Growing Price Fatigue Since the pandemic, controlling food costs has been a major challenge for restaurant operators. When prices for staple ingredients like chicken rose dramatically in 2023, restaurant operators were forced to increase their prices. Full-service menu prices climbed 4.5

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

FEBRUARY 17, 2025

Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well. Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. Online ordering and delivery apps. Inventory and supply chain apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

MAY 10, 2022

Why should you and your staff spend hours counting inventory, auditing invoices, and combing through contracts? Nobody has time for that when there is a crowded dining room, to-go orders flying out the window and customers complaining about their favorite menu items going up in price. Partner with Supply Chain Experts.

Supplies 493

Supplies Food Supply Audits Inventory 493

ChowNow

MARCH 7, 2025

Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

ChowNow

MAY 23, 2025

When you decided to open a restaurant, you probably didnt picture yourself glued to spreadsheets or tracking the price of eggs, but keeping an eye on the numbers is how you stay open year after year. This gives you a sense of how effective your menu pricing is.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Here’s what you need to know: Benefits : Real-time stock updates, improved accuracy, and smarter inventory planning.

Inventory 78

Inventory POS Mobile Ordering Waste 78

ChowNow

APRIL 15, 2025

Financial restaurant KPIs give you visibility into your costs, pricing, and ultimately, your profitability. Monitoring your COGS helps you spot food waste, theft, over-ordering, or supplier price hikes before they eat into your gross profit margin. Most restaurants aim for a Net Profit Margin around the 3%-9% range.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What can restaurant operators do to better handle inventory and labor challenges?

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Lavu

NOVEMBER 29, 2024

Running a restaurant is tough, and poor inventory management can make it even harder. That’s where POS inventory tools step in to help. Key Ways POS Systems Save Restaurants Money: Real-Time Tracking : Automatically updates stock levels as orders are placed, reducing waste and preventing stockouts.

Inventory 78

Inventory POS Waste Point of Sale 78

Modern Restaurant Management

MARCH 21, 2025

Every order placed at a kiosk generates valuable data, allowing restaurants to better understand customer preferences, forecast demand, and optimize menu offerings. Printed menus can quickly become outdated, forcing restaurants to reprint every time a seasonal dish is introduced or prices change. One of those tools?

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

FEBRUARY 27, 2023

Keep Inventory Low If restaurant sales are not covering expenses or if the business has extra inventory in walk-in or dry storage that just isn’t moving, it’s a good time to start trimming back inventory. Careful forecasting can help improve order accuracy and reduce waste.

Cash Management 474

Cash Management Point of Sale Inventory Email Marketing 474

Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). . In most cases, new menu offerings involved adding takeout and delivery options.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

ChowNow

MARCH 28, 2025

It allows AI to understand and respond to human language, which is how virtual assistants can answer customer questions or take online orders. These botsoften built into your website or online ordering platformcan handle tasks like: Taking reservations Answering FAQs (Are you open on Mondays?)

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Lavu

APRIL 17, 2025

Managing food costs is a growing challenge for restaurants as ingredient prices fluctuate and margins shrink. Real-Time Inventory Tracking offers a powerful solution by giving operators instant visibility into whats in stock, whats being used, and what needs to be reordered.

Inventory 78

Inventory Food Waste Mobile Ordering 78