Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house.

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Delivery Front of House Back of House Mobile Ordering 145

7 Shifts

NOVEMBER 12, 2020

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Learning general guidelines and procedures.

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FOH BOH Food Safety Customer Service 307

Apicbase

MARCH 28, 2024

It can be calculated for each menu item or as an average for the whole business. The restaurant profit margin takes into account all your revenue streams, from in-house dining and takeaway orders to branded merchandise and meal kits. A slight improvement in your net profit makes a huge difference.

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Food Truck Front of House Allergens Inventory 52

Deliverect

AUGUST 31, 2020

What this means is making sure that your delivery sales get input into your POS as they come through and not waiting till the end of the day to send them all through at once. Start off simple: streamline your menu. The first thing you should consider is streamlining your delivery menu.

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Delivery Front of House Point of Sale Back of House 146

Goliath Consulting

JUNE 30, 2020

Germs can exist on plastic surfaces for several days, and the newly educated customer base will be sensitive to the notion of being handed a menu that could easily be cycled a dozen or so times during this period,” says Malbec (6). Anti-Microbial POS Screens and other device surfaces may be another component of using digital menus (3).

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Kitchen Safety Food Safety Front of House Back of House 139

The Restaurant Times

FEBRUARY 22, 2022

Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation. However, we are living in exciting times with new opportunities emerging out of utter chaos. It’s no longer about waste and environmental damage.

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2022 Front of House Cash Management Online Ordering 98

Transact

DECEMBER 30, 2019

The restaurant industry has notoriously high turnover, and while you can usually squeak by with giving new kitchen staff a quick briefing on how you run your kitchen, there’s usually not enough time to train people on anything more than how to prepare the current menu. . I’m referring to topics like: Food safety best practices.

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2020 Kitchen Safety Food Safety Front of House 83

Goliath Consulting

FEBRUARY 9, 2020

Factoring in the new technology, menu development, staff training and additional costs that goes into the whole ordeal, it may be a good idea to first consider these four important aspects of food delivery first: Menu. Do you have a delivery menu? Investing in a POS system that includes delivery function is a must.

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Front of House Online Ordering Delivery POS 74

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. Review menu items and strip away the slow movers.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Restaurant365

JUNE 22, 2021

Efficient food usage involves everything from strategic menu planning to coordinating back of house and front of house teams. Your AvT variance shows you the difference between what you should have spent on food in theory, versus what you actually spent to make the menu items.

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Compost Food Waste Front of House 88

Restaurant365

OCTOBER 8, 2021

The term ghost kitchen generally refers to a food business that only sells items for off-premise dining. There are many ways that the back-of-house may be organized, but the restaurant is set up without a traditional front-of-house (without waitstaff or on-site seating options). Let’s dive into the details.

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Front of House Back of House Website Management Delivery 78

Open for Business

SEPTEMBER 20, 2022

It should include water and wine preferences; any birthdays, anniversaries or other special occasions; menu likes and dislikes; plus any other bits of information you’ve learned. Front of the house training should go beyond the nuts and bolts of providing service. The challenge is that great service isn’t any one thing.

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Customer Experience Online Ordering Customer Service Hospitality 88

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. Restaurant jobs include many more than the obvious few that spring to mind. The restaurant industry is rich in career opportunities for all kinds of folks with different interests. They clean and refill squeeze bottles.

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Fast Casual Cash Management Front of House Fine Dining 78

The Restaurant Times

JANUARY 11, 2023

Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Customers are already looking forward to restaurants suggesting menu options based on their order history. But why should you automate order taking when everything is working fine for you? .

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

Sling

APRIL 27, 2023

Restaurant operations management (sometimes referred to as ROM) is the set of processes and procedures that provides a framework for all of the day-to-day activities of your business. Restaurant operations management is essential for the long-term health of your business. Table of contents What is restaurant operations management?

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Operations Management Management Inventory 78

Touch Bistro

AUGUST 11, 2021

Georgia: $7.25/hour hour for employees not covered under FLSA). Hawaii: $10.10/hour. Illinois: $11.00/hour hour (for employers of 4 or more employees). Indiana: $7.25/hour hour (for employers of 2 or more employees). Kansas: $7.25/hour. Kentucky: $7.25/hour. Louisiana: $7.25/hour hour (no state minimum wage law). Maine: $12.15/hour. Michigan: $9.65/hour.

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2021 Restaurant Law 2022 Seasonal Menu 98

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain.

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Point of Sale Inventory Waste Employee Relations 52

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Servers also need to be able to understand how food is prepared and be ready to explain cooking methods, ingredients, and flavors to customers who inquire about menu items.

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BOH Front of House Back of House Point of Sale 52

Restaurant Engine

FEBRUARY 24, 2021

More expensive than the resources listed so far, Restaurant Zone offerings include job listings, background, and reference checks, and even a 100-day replacement guarantee if the candidate leaves your restaurant for any reason. Word of mouth is not only free, but it can help you find new waitstaff with ready made references.

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Hiring Website Management Customer Service Customer Experience 65

Touch Bistro

MAY 10, 2021

The best way to do this is to create a food waste tracker (this can be as simple as a hard copy sheet of paper) to account for all of your front- and back-of-house waste for a given period of time, such as one week. Running a foodservice operation involves a lot of moving parts. Different Types of Restaurant Food Waste.

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Waste Food Compost Tip Distribution 59

Modern Restaurant Management

OCTOBER 23, 2019

In this edition of MRM News Bites, we feature The Local Culinary, Ordermark and DoorDash, Lavu and Omnivore, Revel and 7shifts, Tocaya Organica and Postmates, bd’s Mongolian Grill and Lightspeed POS. The Green Kitchen – serving nutrient-dense menu options with fresh and flavorful ingredients. Local Culinary Expanding.

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Point of Sale Customer Experience Customer Service Front of House 77

Touch Bistro

MARCH 25, 2021

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process.

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Hiring Employee Relations FOH BOH 52

Clover - Restaurants

MAY 3, 2024

In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house. An estimated 3,000 people in the U.S. die each year due to foodborne illness. When people see dirt or grease at a restaurant, 82% say they lose their appetite.

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Kitchen Safety Food Safety Food Food Supply 52

Apicbase

MAY 12, 2023

Drivers For OpEx OpEx refers to the practice of optimising operational processes to improve efficiency, reduce costs, and enhance the customer experience. They need to maintain consistency, provide excellent customer experience and optimise performance across a growing number of locations. Meanwhile, the market is changing at lightning speed.

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Operations Back of House Sustainability Front of House 52

BNG Point of Sale

JULY 16, 2021

A high turnover rate means people come back often enough because they like your menu selection so there is less urgency associated with their visit which results in longer stay times for guests and increased spending per customer. These important business models are what profitable restaurants don’t take lightly.

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Point of Sale Seasonal Menu Cash Management Fine Dining 52

Touch Bistro

JULY 15, 2021

This refers to the tone and language you use when communicating with customers. While you’re building your website, make sure you’re mindful of where you’re including key business information – your menu, contact information, hours, and location are some important places to start! Your marketing plan doesn’t have to be complicated.

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Marketing 2021 Email Marketing Social Media 77

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

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Front of House Back of House Communication Customer Service 370

Touch Bistro

JUNE 29, 2021

As a restaurant manager, you’ve got a lot on your plate. Considering that 51% of restaurateurs cite staffing issues as their biggest challenge , it’s worth your time to address headaches like scheduling, so you can focus on making sure your guests are happy. One way to do this is by implementing a rotating schedule. Let’s dive in! for instance.

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Download Tip Distribution Front of House Sourcing 52

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. That's why restaurateurs rely on restaurant operations. Table of Contents. What does it mean?

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Operations Inventory Hiring Customer Service 363

The Restaurant Times

AUGUST 30, 2022

One such new-age technology is the restaurant point of sale (POS) system. However, you must choose the ideal POS system with the right features to help you run your restaurant better and generate healthier ROI. What is a Restaurant POS System? How does a Restaurant POS System work?

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POS 2022 Point of Sale Mobile Ordering 52

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

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Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 9, 2019

Please refer to the full list at the appendix below or the GCA’s official website. Best Korean Restaurant: BCD Tofu House. Best New American Restaurant: The Front Yard. “This year's selection process is very smooth and efficient,” said Jiufang Ding, executive producer of The GCA. New York, NY.

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Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

DECEMBER 13, 2019

“In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP. NLRB Approves McDonald's Settlements. An administrative law judge denied their motions to approve the settlement agreements.

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Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

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Mobile Ordering Customer Service Point of Sale Customer Experience 123

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The film reveals a concerning statistic from a 2013 study by the Office of U.S.

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Allergens Kitchen Safety Guest Recovery Customer Service 145