Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Simplified Mobile Experience.

Technology 198

Technology Mobile Ordering Kitchen Safety Food Safety 198

Modern Restaurant Management

MARCH 25, 2022

When restaurants got the green light to reopen their dining rooms, they implemented a host of safety procedures to prevent the spread of germs. To go contactless, customers scanned a small black and white square called a QR code on their mobile device to see a digital copy of the menu. At least 63.6 Direct Mail Campaigns. Promotions.

Social Media 216

Social Media Email Marketing Mobile Ordering Kitchen Safety 216

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Modern Restaurant Management

AUGUST 9, 2022

Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image. Special deals : Restaurants learn so much from a customer’s order.

Loyalty Program 202

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 202

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

OCTOBER 27, 2020

Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. We’ve seen entire states reopen and re-close in short order due to spikes in cases. Even back in 2017, Domino’s was seeing 90% of its orders being placed through its app or online.

Innovation 223

Innovation Hiring Mobile Ordering Kitchen Safety 223

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 In lieu of available labor, companies are turning more to automation.

Food Truck 216

Food Truck Retail Mobile Ordering Food Safety 216

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This has left restaurants struggling to find and retain staff.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

ChowNow

OCTOBER 19, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The blueprint provides operators with a how-to for putting key COVID-19 guidelines into practice as they plan reopening efforts. restaurant operations. Staying nimble given the fluid environment.

Front of House 209

Front of House Back of House Online Ordering Kitchen Safety 209

ChowNow

OCTOBER 18, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

APRIL 27, 2020

." Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.”

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

The Restaurant Times

JULY 27, 2020

Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant. How To Restart Restaurant Operations While Maintaining Social Distancing Norms. meters distance. Reduced Capacity.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 169

Delivery Kitchen Safety Social Media Online Ordering 169

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. 2 What’s more, even when ordering takeout or delivery, there is an increased hygiene expectation for restaurants. In the U.S.,

Guest Recovery 204

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 204

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency.

2022 190

2022 Hospitality Loyalty Program Point of Sale 190

7 Shifts

MARCH 10, 2021

They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Focus POS

SEPTEMBER 9, 2021

On one end, they struggle to keep customers amid safety concerns, and on the other end, they face difficulties trying to attract enough workers to meet customer demands. Implement Online Ordering—And Run With It. You can address staffing issues in restaurants by integrating an online ordering solution into your business operations.

Mobile Ordering 97

Mobile Ordering Online Ordering Food Safety Kitchen Safety 97

Perfect Daily Grind

MAY 17, 2022

Smith is the Director of Marketing at Just Love Coffee Roasters in Tennessee and Ed Thompson is the company’s Director of Operations. Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. This included online or in-app ordering, mobile payments, and delivery services.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

The Restaurant Times

OCTOBER 28, 2021

As a restaurant owner, you need to prepare for a higher frequency of food production and table turnover while keeping social distancing norms in mind. Restaurant technology can simplify your operations to a great extent and . Customers also want to be able to order delivery and takeaway. Kitchen Display System .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

The Restaurant Times

JULY 2, 2020

Restaurants will have to undergo significant and permanent changes in the way they operate. Along with offering quality in food and service, safety and hygiene will be of paramount importance. Reopening In The Covid World: Restaurant Safety Practices To Follow. You must ensure a minimum distance of 1.5M

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

The Restaurant Times

JUNE 18, 2021

A good kitchen layout holds great importance for restaurants. While it’s true that a restaurant’s success comes from the quality of the chef’s cooking, a lot also depends on a functional kitchen, efficient management, and streamlined operations. Unfortunately, the kitchen layout is often overlooked.

Kitchen Safety 100

Kitchen Safety Food Safety Equipment Mobile Ordering 100

Deliverect

APRIL 20, 2020

Food delivery was booming business before we were hit by the coronavirus. And now more than ever, swift, convenient and efficient online ordering options have become the norm. More than a third (37%) also claimed they were likely to order delivery from pubs and bars in the future, if available. Family meals and meal kits.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. Ghost Kitchens and Living Kitchens. Ghost kitchens and living kitchens have been rattling around in my mind recently.

2021 190

2021 Kitchen Safety Food Safety Consumer Goods 190

The Restaurant Times

JULY 5, 2020

Amid the pandemic crisis, restaurant operators all across the globe are facing unique challenges to fulfill the new consumer expectations. The prime focus of restaurant brands is around providing functional benefits and operational changes to ensure that both the diners and employees have a safe, contact-free experience.

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We appreciate how our team shows up every day with positive attitudes, ready for new challenges and open to all of the operational changes thrown their way.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

7 Shifts

FEBRUARY 15, 2022

You can go onto your camera app and press record, and record something that's less than 60 seconds of who you are, what you do, what you're doing for COVID-19 safety, why you're reopening, why you care about the community, why it's important that somebody comes and buys gift cards, whatever you're doing. But what can you do? Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Sling

JULY 24, 2023

Many restaurants operate on very narrow margins and fail because of mismanagement rather than anything wrong with the menu. There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. It offers countertop, portable, and mobile options.

2023 78

2023 Management Management Tip Distribution 78