7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. It usually involves an orientation, paperwork collection, and training. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

APRIL 27, 2022

Managing a rush can be strenuous, but with a plan in place, things are bound to go a lot smoother. By doing this, you’ll be able to manage your waitlist easier and the wait for most parties won’t be as long, depending on the turnout. Doing so required forethought and lots of planning.

Management 212

Management Management Customer Experience Reservations 212

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? Want to know how to interview a restaurant manager, server, or cook remotely? Able to carry out traditional restaurant manager skills and responsibilities.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

AUGUST 7, 2020

Management Ask these questions when you interview potential managers. What to look for: If a candidate’s answer is overly generic, then your restaurant is probably one of dozens of restaurants they’re applying to manage and they won’t care where they end up. What are the most important skills someone in this role should have?

2020 312

2020 Kitchen Safety FOH BOH 312

7 Shifts

MAY 25, 2020

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. If you’re using a task management app like 7tasks , ensure that each task is assigned to a specific person to enforce accountability—and have your managers check the task list progress throughout the shift.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. Here is some of our advice for restaurant hiring managers during this stressful time of finding candidates. A lot of hiring managers are stuck in an old mindset. Get Proactive. Delegate Wisely.

Hiring 197

Hiring FOH BOH Coaching 197

The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

Restaurant365

OCTOBER 15, 2021

However, store managers can optimize labor costs if they have access to the right data. With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. But how do you track FOH performance over time? Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Modern Restaurant Management

MARCH 25, 2021

You’ve probably encountered restaurant management software. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform. Bin management – Imagine a busy shift, and your crew is cooking along. Capacity Management.

Management 88

Management Management BOH Front of House 88

Modern Restaurant Management

MARCH 28, 2022

These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery. Managing your various technologies should not feel like an unmanageable juggling act, but it can when you’re not sure where to look or what system to trust. billion in five years.

2022 212

2022 FOH BOH Recruiting 212

Food Business

DECEMBER 17, 2019

workshops and trainings—on steps of service, or educating guests—are great for your customers, and improve retention for your staff. STAFF LED TRAININGS Educational trainings vary according to needs. And then choose FOH (front of house) only, or FOH and BOH (back of house) training, to ensure everyone is gaining new skills.

Workshop 130

Workshop FOH Front of House BOH 130

The Restaurant Times

NOVEMBER 24, 2020

And an absolute answer to this is efficient restaurant staff training. This article covers a list of tips that you must employ to improve your restaurant’s staff training and performance in the UAE. Useful Tips To Enhance Your Restaurant Staff Training In The UAE . Devise A Plan Specific To Restaurant Staff Training.

Training 52

Training Management Management Tip Distribution 52

7 Shifts

FEBRUARY 18, 2020

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. Your customers and manager are angry at you. What is a waitmare? You drop trays as you try to deliver orders.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

7 Shifts

JANUARY 7, 2020

According to the Society for Human Resource Management , employee engagement is a measure of a staff member’s volition to go the extra mile, positive sentiments about their employer, and intention to stay with their employer. Give employees certificates for completing certain courses or training milestones. How can you gamify learning?

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

JUNE 15, 2020

So how can restaurant owners and managers establish a culture that reinforces the role of cleanliness? It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. Training topics should include infection prevention, food safety and personal hygiene.

FOH 179

FOH BOH Food Safety Front of House 179

Goliath Consulting

APRIL 10, 2023

As restaurateurs, we like to think we can handle every issue that arises in our buildings, but trained professionals know exactly which problem areas to inspect. HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation.

Front of House 154

Front of House FOH BOH Back of House 154

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. The best way to keep passwords safe is by using a password manager designed for businesses such as 1Password or Dashlane.

Audits 370

Audits POS Loyalty Program Information 370

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Point of Sale Back of House 78

The Restaurant Group

NOVEMBER 19, 2019

Food Cost Management. Portion control is a responsibility of both FOH and BOH. FOH employees need to charge the correct price for changes in menu items, they also need to verify orders are correct. Not much can spell disaster for a food establishment faster than high or fluctuating food cost.

Management 68

Management Management FOH Fast Casual 68

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Sales Per Server Hour. Back of House vs. Front of House Labor Percentage.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

7 Shifts

OCTOBER 22, 2021

In fact, the sooner you begin the search for new candidates, the more likely you'll find and hire qualified workers — and the more time you'll have to train them, so they're fully ramped come December. Here are a few tips for sourcing, hiring, and training enough employees to get you through the holidays — and then some.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

MARCH 3, 2022

Thankfully, there are strategies that managers and employees can follow to help keep restaurants safe and inviting. Meanwhile, poorly maintained front-of-house (FOH) areas can be a detriment to a restaurant’s reputation and bottom line. Restaurant Cleaning Tips that Take the Cake.

Kitchen Safety 196

Kitchen Safety Food Safety Front of House FOH 196

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. BOH Manager: The BOH manager is in charge of recruiting, training, and supervising staff, so they must be familiar with the standards for each position.

Back of House 52

Back of House BOH Front of House FOH 52

Lavu

MARCH 13, 2020

Streamline BOH and FOH Communications. The fastest way to boost productivity is by improving communications between the FOH and the kitchen. If the FOH and BOH are working hand in hand, why should their communications be limited? As the restaurant owner or manager, it’s your duty to facilitate transparency.

FOH 78

FOH Mobile Ordering BOH Front of House 78

7 Shifts

JULY 10, 2020

When it comes to preparing your staff for your reopening, ensure you’ve updated their training for the latest health and safety procedures and precautions your restaurant will be observing. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 397

Management Management Email Marketing Point of Sale 397

Lavu

FEBRUARY 14, 2020

It has the power to steer management to make difficult decisions and empower employees when questions about policies and procedures arise. There are several job functions in both the FOH and BOH and all need detailed appearance standards. With appearance standards, your FOH team is going to make a good first impression.

FOH 78

FOH Social Media Restaurant Law Food Safety 78

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. What you need is a good restaurant table management system. That’s not to say management needs to keep people apart.

Front of House 52

Front of House FOH Employee Relations Back of House 52

Restaurant365

SEPTEMBER 4, 2020

Here are 9 tips for writing job descriptions that will attract the best employees for your restaurant business, plus a pack of seven FOH and BOH job description templates to get you started. Share concrete examples, such as your restaurant’s diversity training program, sexual harassment policies, etc. Keep employee retention in mind.

FOH 97

FOH BOH Hiring Fine Dining 97

The Restaurant Coach University

JANUARY 30, 2017

Originally on Toast Restaurant Management Blog by Donald Burns on 11/4/15. Whether that's because of your hard work, discipline and tenacity, or because in a heated battle the previous restaurant manager walked out, you are now in charge. However, chances are, no one really trained you on how to be an effective restaurant manager.

Management 70

Management Management Front of House Leadership 70

Modern Restaurant Management

AUGUST 4, 2022

"The Bear," a new Hulu/FX program portrays the raw reality of restaurant culture Chefs from around the country have commented to Modern Restaurant Management (MRM) magazine on the authentic representation the show gives of life in the kitchen as a chef. Chef Dina Butterfield – Uchi Miami.

Back of House 189

Back of House Front of House Communication FOH 189

Apicbase

MARCH 3, 2023

These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Sling

MAY 9, 2021

In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. 3) Train FOH Staff On Your Loyalty Program. These features give you unrivaled control over the many variables that make managing your business so complicated and chaotic.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Aaron Allen & Associates

MARCH 29, 2024

This requires updated and accurate training for baristas and FOH staff that needs to be considered in the investment for developing the new item. The menu’s design has a direct impact on operational aspects, including kitchen workflow, inventory management, and labor costs.

Innovation 52

Innovation Menu 2024 FOH 52