FOH Information Training 
7 Shifts
NOVEMBER 14, 2024
There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.
Modern Restaurant Management
MAY 16, 2025
A well-informed team can anticipate issues before they affect the guest. ” Addressing Barriers to Staff Alignment Communication often breaks down when deeper issues go unchecked, like high turnover, inconsistent training, or misaligned priorities between front and back of house.
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7 Shifts
NOVEMBER 15, 2024
Can you provide an example of how you’ve improved employee performance through training? How do you maintain smooth communication between FOH and BOH staff? Can you provide an example of how you’ve improved employee performance through training? How do you handle situations where an employee is underperforming?
Modern Restaurant Management
JULY 18, 2024
Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Discussing ownership or privileged information with staff leads to rumors and descent.
Modern Restaurant Management
JUNE 15, 2020
It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.
Modern Restaurant Management
JUNE 8, 2020
Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. Create Sanitation Checklists by Section.
7 Shifts
NOVEMBER 12, 2020
It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.
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