Modern Restaurant Management

MAY 8, 2024

What should restaurant operators take away from these results? Meanwhile, our research indicates that consumers want even more speed and convenience when dining out. Take Chick-fil-a for example: a QSR that is renowned for its fast but attentive, personalized, human-delivered customer service. Why retain the middleman?

Front of House 175

Front of House Mobile Ordering Customer Service FOH 175

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Use the 7shifts scheduling and labor budgeting tools to ensure that you carry out and delivery team is working efficiently. Take advantage of discounts for bulk orders from your vendors.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. What is a Tip Out? Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

MARCH 30, 2022

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas. Don't Put Restrooms on the Back Burner.

BOH 171

BOH FOH Kitchen Safety Front of House 171

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Hire Additional Staff in Time. The bad news for restaurants is that food service businesses are facing ongoing difficulty hiring.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Restaurant365

SEPTEMBER 4, 2020

While writing the perfect job description might take more time, you’ll save time and hassle in the long run by attracting employees whose skills, needs and personalities align with your restaurant’s values and culture. Do your current employees hang out together after work? Promote growth opportunities. Ensure on-time payment.

FOH 97

FOH BOH Hiring Fine Dining 97

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

FOH 174

FOH BOH Food Safety Front of House 174

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. You have to hire happy people that want to be there,” said Kelly Phillips. I was against it philosophically, but when I talked to staff, they were all for it if it allowed them to take a few more dollars home.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Lavu

MARCH 13, 2020

If customers are waiting in line for a table, you can take their drink orders as they wait, and even transfer their tab to their table once seated. For all restaurants, having a mobile POS takes the pressure off your staff. Checks can be cashed out or rung up right there at the table. Streamline BOH and FOH Communications.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Restaurant365

DECEMBER 1, 2021

Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. Previously, to hire for open positions, Sweet Lou’s would post job listings on Craigslist and Indeed. ” When it comes to the actual hiring process, certain system features of R365 HIRE are helping the team effectively track candidates.

Hiring 78

Hiring Demo Communication Back of House 78

Restaurant365

JULY 8, 2021

Ordering meals online and taking advantage of online food delivery was perceived as safer for many guests during social distancing restrictions. Famous Dave’s, IHOP, and Firehouse Subs have also rolled out smaller format stores in response to the growth of takeout and delivery. Hire to Meet Pent-up Demand for On-premise Dining.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Do you have takeout packaging in stock? Team ???????????? ??

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JUNE 15, 2021

More restaurants are also considering hiring their own courier service to deliver food directly to customers or linking up with aggregating sales platforms as a way to preserve margin. Source More Smartly by Linking FOH to the BOH. Improve Order Size and Revenue with Predictive Technology.

Technology 198

Technology Loyalty Program Front of House Online Ordering 198

Sling

MAY 9, 2023

They take purposeful planning and work to build and maintain. Then, reach out to your staff, get to know them on a personal level, and create a positive company culture. Then, reach out to your staff, get to know them on a personal level, and create a positive company culture. Here’s how to achieve that. The Sling app can help.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Open for Business

MARCH 1, 2023

You don’t need to break out your most formal attire, but items like a black dress, dress shoes, and dress pants would likely be appropriate. Avoid wearing flip flops or other open-toed shoes, baseball caps, shorts, or anything else that might convey the message you aren’t taking the opportunity seriously. Keep it simple.

Front of House 78

Front of House Back of House Uniforms Casual 78

Lavu

FEBRUARY 14, 2020

You’re encouraged to print out extra copies and email the document in PDF format so your team always has access to the policies and procedures listed in your restaurant employee handbook. . There are several job functions in both the FOH and BOH and all need detailed appearance standards. Performance and Appearance Policies .

FOH 78

FOH Social Media Restaurant Law Food Safety 78

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. So whether you’re just starting out or you’ve been in the business for years, here’s the software that will help you increase productivity in your restaurant. . Restaurant Repairs & Maintenance Software.

Management 120

Management Management Mobile Ordering Point of Sale 120

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

Front of House 128

Front of House Back of House Guest Recovery Loyalty Program 128

Margin Edge

JULY 23, 2020

As restaurants are reopening and re-hiring staff, paying pre-Covid salaries way before the restaurant has returned to pre-Covid profitability, may be unrealistic. This is a structure with GM’s, FOH managers, Kitchen managers/chefs in mind. Here’s how those two scenarios could play out. Proposed Incentive Structure.

Cash Management 74

Cash Management FOH Fast Casual Hiring 74

Lavu

NOVEMBER 8, 2019

Even if you hire outside accountancy assistance, it’s wise to have a strong understanding of the basic accounting practices for restaurants. See the six ways to control your COGS here , and if you find out that the menu prices aren’t right, learn how to price your menu in three steps. 5 Concepts of Restaurant Accounting.

Management 85

Management Management Food Truck Cash Management 85

The Restaurant Times

NOVEMBER 19, 2021

Dining out still revolves around the service experience. Streamlined FOH And BOH Operations . When it comes to hiring your staff, it is quite simple but keeping good employees is the difficult part. The costs of hiring, training, and retaining their replacements are astronomically high. Source: Financial Times.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

Article 78

Article 2023 2022 2021 78

Restaurant365

FEBRUARY 4, 2021

Your most effective employees are essential for making the most out of your labor budget. Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost. Hire the Right Employees. Conclusion.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Lavu

JANUARY 21, 2020

Take time to understand terms like labor costs, costs of goods sold (COGS), prime costs, revenue, balance sheet, income statement, and more. Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

The Restaurant Times

NOVEMBER 24, 2020

Good restaurant staff training is one of the best ways to maintain coordination and efficiency in FOH and BOH operations. Write out the goals that you want your restaurant staff to achieve. Thus, assigning staff roles is a vital process that should be carried out with utmost thought and care.

Training 52

Training Management Management Tip Distribution 52

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Pilferage And Thefts. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. With time-clocking software, employees clock in and out with the touch of a button. Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency.

Management 398

Management Management Email Marketing Point of Sale 398

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

NOVEMBER 3, 2022

Amanda Cohen, chef and owner of New York City's Dirt Candy, is vocal about culinary lists and awards that leave out female chefs. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. The industry needs to do better to take care of its workers. Remember me?I

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

MAY 11, 2020

Now, after weeks of relying solely on takeout, delivery, and other business models to bring in revenue, restaurants are seeing some relief as regulations ease and business reopening plans rolling out across the country. This could include taking their temperature and assessing them for different symptoms.

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. With time-clocking software, employees clock in and out with the touch of a button. Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

AUGUST 5, 2021

After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Problems often arise in your schedule, from your head chef calling out sick to the unexpected influx of customers on a Tuesday afternoon. Balance Out Your Staff.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels. Loyalty Technology to Drive Daypart Engagement.

Technology 223

Technology Loyalty Program Fast Casual Email Marketing 223

7 Shifts

FEBRUARY 7, 2024

And take time clocking data from your POS and send it right to your payroll provider for easier processing. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. There's a wide range of options available that take the entire process online. All of this (and more!)

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 26, 2022

Making Your Resume Stand Out. For example, at Branch Line in Watertown, Massachusetts, employees not only partake in relevant industry classes - they take turns hosting them. check out of a $20 bill yields one ten, three ones, two dimes, and two pennies before someone without restaurant experience even finished reading this sentence.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. But it’s going to take more than a few. It takes a lot of guts to fight for change. Table of Contents. How Did Things Get This Bad?

BOH 148

BOH Back of House Front of House Restaurant Law 148

Sling

DECEMBER 24, 2020

Even when your customers can’t come out and visit your restaurant in person, they can still stay in touch — and perhaps order delivery — through the power and reach of the internet. 1) Hire A Restaurant Social Media Marketing Manager. Once, a restaurant could get the most out of just three sites: Facebook, Instagram, and Twitter.

Social Media 78

Social Media Marketing Customer Service Hiring 78