Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark Mittleman, who has been with the Company for 25 years, most recently served as President, Sports & Entertainment. Spark Foundry?. Carl Mittleman. ” Hot Table Access.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

FEBRUARY 18, 2020

Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Brooklyn Dumpling House just opened and they're already franchising the idea. When you come for pick up, you are designated a "locker" and code.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery. ” Holiday Traffic.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

AUGUST 18, 2024

You're not only competing against many other bars but establishments offering entertainment, food, and drink. Buying into a franchise can be a good option because it provides support and brand recognition. Another option is to look into government programs that might offer financial assistance for small businesses.

Bar 370

Bar License Email Marketing Customer Service 370

Lavu

JUNE 20, 2025

Some digital ordering devices even come loaded with games and other forms of entertainment to keep customers engaged and entertained, which ultimately adds value to the dining experience your customers have. Several franchise restaurants are already using them. How is POS technology for restaurants evolving in 2025?

Technology 78

Technology 2025 Online Ordering Fast Casual 78

SpotOn

FEBRUARY 26, 2025

Paid training hours for new employees, ServSafe certification, training programs, free meals, etc Bonuses. Digital advertising, marketing software , printed menus, signage, promotions, and loyalty programs. Music & entertainment. In-house entertainment, including live music, DJs, streaming service subscriptions (e.g.,

Point of Sale 88

Point of Sale License Insurance POS 88

Modern Restaurant Management

FEBRUARY 25, 2020

For five years, these independent businesses, many of which are single-unit franchises, have faced serious threats of regulatory non-compliance and legal action that have restricted capital investment and stifled growth and job creation. and is launching a new mobile payment and loyalty rewards platform, branded as Perk Hero.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

The Restaurant Times

MAY 26, 2023

He later attended the Masters of International Studies Program at the University of South Carolina. Prior to Star, Dan was successful in various positions for respected restaurant groups, including Lettuce Entertain You Enterprises, The Peasant Restaurant, the dinner house division of Marriott, and Gilbert/Robinson restaurants.

Loyalty Program 52

Loyalty Program Franchise Franchising Customer Service 52

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

Franchise 261

Franchise Franchising Customer Experience 2020 261

Modern Restaurant Management

DECEMBER 4, 2020

Theme parks and other outdoor entertainments. This shift is impacting the traditional retail and leisure industries with value transferring to companies that offer ecommerce and digital-entertainment options. restaurant customers now use loyalty and rewards programs, and 44.2 Beauty care, SPA, and fitness center.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

JANUARY 31, 2020

According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. Giants Enterprises operates a daily tourism program at Oracle Park as well as The Gotham Club.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JUNE 3, 2021

Fast and easy (56 percent) ties with coupons and deals (56 percent) for the top reasons consumers download apps followed by earn and track loyalty points (48 percent), easy payment options (43 percent), and to avoid long lines (40 percent). percent) or live entertainment (27.0 Franchise Operations Index. Text ordering.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Apicbase

JUNE 16, 2023

To calculate sales per labour hour: Sales Per labour Hour = Total Revenue / Total Labour Hours By tracking sales per labour hour, you can identify areas where you can improve productivity, such as by optimising staffing levels, improving training and development programs, or streamlining processes. Restaurant Financial Metrics 17.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JUNE 19, 2020

xtraCHEF customers who sign up for xtraCASH can digitize their invoices and automatically match line-item purchase details to eligible cost savings programs. Ecolab Science Certified Program. The program was developed in response to research that indicated consumers feel safer knowing c. PPP Forgiveness Links and EZ App.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. “Our mission is to be the premier franchise operator in each of our six brands, and our tremendous AAG team, led by my colleague and long-time partner Dan Krebsbach, absolutely embodies the operational excellence we aspire to.

Franchise 444

Franchise Franchising Loyalty Program 2022 444

Modern Restaurant Management

DECEMBER 31, 2019

Imagine live entertainment featuring the guests themselves (open mic nights, talent shows) or restaurants offering foods and drinks with unexpected flavors and textures, specifically designed to be enjoyed in the restaurant. .”-Food Fanatic Chef Aaron Gregory. Driving Traffic Drives Creativity. Consumers will crave transparency.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. " Changes to Franchise Real Estate are Uncertain. Restaurant Adaptation. ” Off-Premise Focus. " Franchisees Become Nimbler.

2020 553

2020 Mobile Ordering Hotels Food Safety 553