Lavu

FEBRUARY 10, 2020

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. This is nowhere as obvious as the relations between chef and FOH staff. . Below, we suggest several ways to improve relations with your chef and FOH staff. Menu Education.

FOH

7 Shifts

JULY 10, 2020

Consider food costs, labor costs, and cost of marketing your reopening. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs.

Events

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering

Modern Restaurant Management

APRIL 8, 2020

A recent New England Journal of Medicine study shows that the virus that causes COVID-19 can live anywhere from four hours on copper to two to three days on stainless steel and polypropylene plastic (often used to store food). Include boxes for employees to sign off what time they complete specific tasks.

White Paper

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Look at your historical sales and food cost reports.

Social Media

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. For example: some employees may request time off for religious reasons, so try to cater to them.

Front of House

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. When hiring restaurant employees, it’s also important to find staff that will take these measures seriously.

Recruiting

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Here are a few helpful labor cost terms, along with how they are related to your total labor cost. Hourly Employees. Salaried Employees.

Management

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Bringing food orders from the kitchen to each appropriate table. The answer to the FOH manager.

Front of House

Cheetah

JUNE 14, 2021

Those who can afford it are offering one-time incentives like signing and retention bonuses , while others are trying to lure workers in with free food. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. The labor shortage has brought with it a sense of reckoning.

BOH

Black Box Intelligence

SEPTEMBER 21, 2021

At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. At full-service establishments, customers typically order their food at a table or counter, are served by waitstaff and pay after consuming their meal. Workforce data: tracking trends for FOH and BOH staff.

Fast Casual

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Source: www.food-management.com. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality

Lavu

MARCH 13, 2020

Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Not only will your employees be more efficient on the job, but they will also appreciate how easy it is to perform well. Streamline BOH and FOH Communications. Instead, open the floodgates!

Mobile Ordering

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Total Labor Cost. Labor Cost Percentage. This is your labor variance.

Point of Sale

Lavu

NOVEMBER 8, 2019

Even if you’re new to the restaurant industry, if you have made a purchase order, you’re already familiar with the cost of goods sold (COGS): It’s the amount you spend on all ingredients (and that’s it, this figure doesn’t show how much is spent on labor to prepare and deliver the food or drinks). Unavoidable Restaurant Expenses. Commissions.

Management

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring

The Restaurant Times

MARCH 13, 2023

It can also help reduce labor costs and increase the speed of food preparation. It is where food is prepared and stored, and it frequently has additional staff spaces like a break room and a changing area. Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty.

Back of House

Lavu

JANUARY 21, 2020

Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. This could be the cost of buying food ingredients, beverages, taxes, staffing, and benefits. Restaurant labor costs, alongside food and beverage, comprise the largest expenses. Check Sales Regularly.

Point of Sale

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article

Lavu

JANUARY 15, 2020

The better the equipment, the more quality is the food and the more satisfied are the customers. Make payments to employees, from managers to dishwashers. Buy or replace back of house (BOH) and front of house (FOH) equipment. Restock food, drinks, ingredients, cleaning supplies, alcohol, and more. Equipment Financing.

Cash Management

Black Box Intelligence

SEPTEMBER 26, 2024

Since COVID, restaurants have had a difficult time maintaining adequate employee levels. Only 5% of brands said they had enough employees. Therefore, it was no surprise it saw record numbers of employees quitting their jobs. Hourly FOH +3.6% +4.6% Same-store sales growth has improved by 2.0 better traffic growth and 4.6%

Front of House

Apicbase

APRIL 5, 2022

Restaurant franchising has been around since the 1920s, used mainly by fast-food chains like McDonald’s, KFC, and Taco Bell. In addition, Four Gals provides a complete support package that includes extensive training, marketing and public relations support, advice on pricing, and real-estate know-how.

Franchising

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Be designed specifically for the restaurant or food service industry . Front-of-house (FOH) management.

Management

Apicbase

SEPTEMBER 16, 2022

How do they relate to each other? Why combining FoH and BoH data makes analytics more powerful Final thoughts. Or that your food cost is 32% in this one outlet and 36% in other nearby outlets. How Do Reporting & Analytics Relate? It can let you keep on employees that you’d need to fire otherwise.

POS

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Internal thefts add to the overall food costs of the restaurant and poorly affect the restaurant’s profits. . Staff training of every restaurant employee is a must.

Operations

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance.

Employee Relations

QSR Automations

AUGUST 8, 2024

ConnectSmart® Host integrates with customer relationship management (CRM) systems, allowing your employees to identify VIPs, regulars, and special occasion diners ahead of time in the CRM, allowing you to prepare to give them the best experience possible. Ready to step into the future of smarter seating?

Seating

Apicbase

JUNE 16, 2023

By regularly tracking his inventory and procurement metrics, Fabio was able to reduce his kitchens’ food costs by 18%. How to Process Restaurant Metrics To process restaurant metrics, you must gather data on various aspects of your restaurant’s operations, such as sales, expenses, customer satisfaction, and employee performance.

Point of Sale

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. Guests expect your food to taste the same, no matter which location they visit or order from. So take the time to optimise your workflows, implement solid protocols and map out your food and beverage tech strategy before you start to look for investors.

Franchising

Modern Restaurant Management

JUNE 25, 2024

The chef was patient with me (for the most part) and patient with the rest of the crew, both FOH and BOH. ” "The Bear" also highlights the mental health struggles faced by those in the industry as the high-pressure environment of a kitchen is something many restaurant workers can relate to.

Front of House

7 Shifts

NOVEMBER 3, 2022

When I was 16, my 21-year-old coworker at a well-known fast-food chain asked for my phone number. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. Female restaurateurs have made invaluable contributions to the food & beverage space. She has a point.

Leadership

Restaurant365

JULY 8, 2021

Restaurants had to change business models, pivoting to a larger focus on takeout food and food delivery. Ordering meals online and taking advantage of online food delivery was perceived as safer for many guests during social distancing restrictions. However, in the era of social distancing, these burgeoning trends took off.

Point of Sale

EATER

MAY 20, 2020

When the Center eventually released a guide, quietly posting it online without a formal announcement, the document devoted just four pages to food service, placing details in an appendix among other industries. But the industry-spanning collaborative effort may also set the tone for the new normal in food service.

Kitchen Safety

EATER

MAY 14, 2020

The most comprehensive guide yet comes from the James Beard Foundation and the Food and Society Program at the Aspen Institute, a response to the persistent desire for a single, streamlined playbook. But the industry-spanning collaborative effort may also set the tone for the new normal in food service.

Kitchen Safety