Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

JANUARY 31, 2023

With the Super Bowl and March Madness coming up, restaurant owners should be preparing now in order to capitalize on the influx of online orders. 5 Use social media and email marketing to promote Super Bowl specials and gift card promotions to attract customers.

Loyalty Program 185

Loyalty Program Social Media Email Marketing Online Ordering 185

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

Ordering 180

Ordering Technology Mobile Ordering Online Ordering 180

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone.

Technology 147

Technology Front of House Back of House Online Ordering 147

Goliath Consulting

SEPTEMBER 7, 2023

With technology evolving at a rapid pace, the way customers engage with eateries has undergone a drastic transformation. In this post, we’ll outline top digital marketing strategies that every restaurant should consider to stay competitive in the current digital landscape. Offer exclusive discounts on app-based orders.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

JULY 23, 2021

This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. This is no surprise given that mobile has now become the restaurant industry standard, especially as the pandemic accelerated the need for digital ordering technologies. were placed from a phone. Appeal to All Types of Users.

Loyalty Program 223

Loyalty Program Mobile Ordering Download Email Marketing 223

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. There are all kinds of loyalty programs.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Lavu

NOVEMBER 13, 2019

Restaurant loyalty programs have gotten a bad rep in recent years. Many people have advised restaurants not to use these programs at all, as most programs fail. Instead of skipping over the entire rewards concept, create a refined program your customers will love – we will show you how.

Loyalty Program 60

Loyalty Program Point of Sale Customer Service Email Marketing 60

Modern Restaurant Management

FEBRUARY 2, 2022

Thankfully, using the right technology the right way can help you do more with less to elevate your guest experience and improve profit margins. Take Advantage of Technology. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. And that's not all. Go Digital.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Restaurant owners are as busy as they’ve ever been, so they will look for marketing platforms that allow them to efficiently and effectively set their marketing campaigns, to drive traffic and growth without added effort.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Lavu

MARCH 6, 2020

To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. The aim is to encourage repeat customers and cultivate customer loyalty. Integrating POS systems on mobile devices.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Modern Restaurant Management

JUNE 29, 2023

Technology Has Leveled the Playing Field in Hospitality For many years, you had restaurants that did delivery and restaurants that didn't. All of a sudden, we live in a world where cloud-based technology is much less expensive, much more available and, most importantly, interconnected. Why is omnichannel more important than ever?

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Online ordering. Loyalty program.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

JANUARY 19, 2022

For most successful brands, the way out is clear: become more digital, become more data-driven, operate more efficiently, move the marketing needle. But travel to the same establishment’s suburban or rural locations, and you’ll find counter-based ordering, guests dining in and fully open dining room.

Food Supply 200

Food Supply Restaurant Law Email Marketing Mobile Ordering 200

Modern Restaurant Management

JULY 29, 2021

Some challenges, like crowded and highly competitive markets and shifting consumer demands, have always been relevant to restaurant owners. Now, as restaurants embrace new technologies, there’s another threat to consider: cybercrime. Running a restaurant today is a challenging undertaking. million class-action lawsuit.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Open for Business

MAY 19, 2023

As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. But the latest advances offer solutions for back of house too.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs.

2024 52

2024 Operations 2023 Loyalty Program 52

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Today, we list the must-have technologies for food trucks. A Mobile Point-of-Sale System. Using a specialized Food Truck POS system is a no-brainer. Where are you now?

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions.

Retail 98

Retail POS Point of Sale Cash Management 98

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Mixed take-out bag.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

SpotOn

MARCH 4, 2024

There are three main types of point-of-sale systems: legacy, cloud-based, and mobile POS systems. Legacy POS system A legacy POS system refers to those older POS technologies that aren't as functional as a contemporary POS system with cloud-based software. Every business deserves an efficient point-of-sale (POS) system.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

DECEMBER 2, 2019

With data showing that 65 percent of gift card recipients spend approximately 38 percent more than the face value of their cards, restaurant brands should be taking action to optimize their gift card programs for the holiday season. This attitude has shifted, however, particularly with the advent of smartphone technology.

Point of Sale 177

Point of Sale Loyalty Program Email Marketing Mobile Ordering 177

The Rail

MARCH 21, 2023

They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff. This reduces the risk of spreading germs and viruses.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Mad Mobile

MARCH 8, 2024

In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor. Your team needs to have a clear view of orders coming in so they can fulfill them accurately.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

BNG Point of Sale

APRIL 22, 2020

Handheld POS Systems Are A Popular Option For Mobile Businesses, Learn More About How They Work. Own a restaurant that requires a mobile point of sale system? Curious what value they can bring to your mobile business? The investment in a good handheld POS System to improve your mobile business is one without regrets.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Lavu

APRIL 22, 2020

If you haven’t taken advantage of this free online ordering and delivery integration tool, click here. Are you taking delivery orders over the phone, entering them into your POS system, sending them to the kitchen, then having your delivery driver take them to your customers? What do you need to do to set up online delivery?

Delivery 91

Delivery Online Ordering Mobile Ordering Loyalty Program 91

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Customers will see Black-owned carousels on DoorDash in select markets including Washington D.C,

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Restaurant Clicks

FEBRUARY 17, 2020

Whether you’re just opening a restaurant or you’re looking to update your technology, there is sure to be a POS system for your needs. . POS systems essentially function as cash registers , but with better technology and tracking. Tableside ordering. Online ordering. Marketing & CRM. Loyalty programs.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. Toast offers both front desk and tableside hardware for taking orders, processing payments, and allowing guests to track the status of their orders. It covers local health codes from the U.S.

2023 78

2023 Management Management Tip Distribution 78

Culinary Digital

APRIL 5, 2023

With so many options available in the market, it can be challenging to choose the right one. It should be able to handle a growing number of customers, orders, and menu items without slowing down or compromising efficiency. Mobile compatibility so staff can access the software on-the-go. Loyalty programs and rewards.

Loyalty Program 52

Loyalty Program Mobile Ordering Customer Experience POS 52

Next Restaurants

OCTOBER 9, 2019

Change is constant, especially when it comes to technology. Otherwise, you’ll miss out on a huge market and wind up with disappointed guests. Increase Your Restaurant’s Mobility. A mobile point-of-sale (mPOS) system is great for modern businesses, especially for those that are on-the-go like food trucks and pop-up restaurants.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Modern Restaurant Management

JANUARY 13, 2020

Deploying marketing campaigns. Thanks to the availability of affordable software and other technology, many goals can best be reached by automating repetitive, time-intensive operations, such as with payroll processing and tip allocation. Mobile phone manager alerts for voids and pricing event approvals. Reporting subscriptions.

2020 190

2020 Website Management Online Ordering Point of Sale 190

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality Tablet systems alleviate restaurant turnover Conquering the dinner rush with faster ordering Reduced walkouts with 3X faster service More easily satisfy picky preferences with menu mods The menu. Tablet ordering systems designed for restaurants can transform your operations.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52