7 Shifts

JANUARY 14, 2020

Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. But don’t worry; your employee engagement program doesn’t have to be fancy, expensive, or resource-intensive. These restaurants rely on 15.3

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 190

2022 Hospitality Loyalty Program Point of Sale 190

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. So, where do you start?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JUNE 18, 2020

While many restaurants pivoted quickly to off-premises dining only, the model is not a fit for every brand. While many restaurants pivoted quickly to off-premises dining only, the model is not a fit for every brand. If restaurants aren’t ordering as much food to serve in house, suppliers end up with a backlog of perishable goods.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

Modern Restaurant Management

DECEMBER 28, 2020

People have so many options when it comes to dining out so we need to go above and beyond. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses. To read part one, click here. Nick Kenner, Founder & CEO, Just Salad. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Open for Business

MARCH 7, 2023

What is a restaurant training program? What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. This program standardizes training so each new employee gets the same level of information, instruction, and help.

Training 78

Training 2023 Front of House Back of House 78

The Rail

MARCH 21, 2023

They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! In this way, QR codes not only enhance the dining experience for customers but also help restaurants streamline their operations and reduce costs.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. Which is where your restaurant marketing plan comes in. So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Cheetah

MAY 11, 2021

Indoor Restaurants and Dining – Open at 50% capacity with up to 8 people allowed per table.? Indoor Restaurants and Dining – Open at 50% capacity with up to 8 people allowed per table.? As a side-note, remember that although dine-in is back, delivery is here to stay. Restaurant Reopening Requirements.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

MAY 8, 2020

Faced with the stark reality of closed dining areas, people working from home, and home-cooked meals, COVID-19 will force a radical rethinking of Quick Service Restaurant (QSR) marketing. Overall, you have people who fear leaving their homes and won’t be quick to flock to crowded indoor dining spaces where they dine without masks on.

Marketing 177

Marketing Franchise Franchising Social Media 177

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. Does this eliminate the personal touch in dining? Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

Front of House 119

Front of House Back of House Guest Recovery Loyalty Program 119

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

JULY 22, 2020

Over the last decade, demand for gluten-free foods has grown by an eye-popping 200 percent with two out of 10 Americans seeking gluten-free options when dining out. While many restaurants once viewed gluten-free dining as a passing fad, there is growing awareness that demand for gluten-free options is more than a trend.

Serving 171

Serving Food Truck Front of House Loyalty Program 171

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. The company offers a built-in social media feature so restaurants can expand their reach outside their usual network (for free) and a built-in loyalty program to draw them back. . Loyalty Program .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Restaurant365

APRIL 16, 2021

Online ordering is growing 300% faster than dine-in traffic and has become a lifeline for many restaurants. Why is it important to have an in-house online ordering system ? Here are seven essential reasons why your restaurant needs an in-house online ordering system. Drives More Revenue. Captures Valuable Customer Data.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Squirrel Systems

MAY 25, 2021

Grow POS Functionality and Service Offering POS software integrations help extend the functionality of your point-of-sale system and help you provide for dining and operations trends in the market. POS technology is one of the most significant investment decisions that restaurant owners make today. What is Point-of-sale software integration?

POS 52

POS Loyalty Program Cash Management Point of Sale 52

ChowNow

JANUARY 27, 2021

Everyone on staff works hard to create a great dining experience. Give both the front-of-house and back-of-house their due by highlighting them in emails. Give both the front-of-house and back-of-house their due by highlighting them in emails. Feature a staff member. National Pizza Day: February 9.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

The Rail

JUNE 5, 2023

By Indiana Lee, Contributor Restaurant employee well-being is key to kitchen productivity and front-of-house service. Motivated staff with great morale are far more likely to provide an exceptional dining experience than folks who are burnt out and overworked.

Kitchen Safety 52

Kitchen Safety Loyalty Program Food Safety Front of House 52

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. The decision to choose the right restaurant management apps for your set-up may not be so easy. POS System.

2022 69

2022 Management Management Loyalty Program 69

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. Next, examine the guest experiences while actually dining with you, whether on or off premise. Focus on the customer experience.

FOH 78

FOH BOH Front of House Back of House 78

The Restaurant Times

JANUARY 11, 2023

They are also considering providing customized dining experiences based on trends, promotions, and even the weather. Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. But why should you automate order taking when everything is working fine for you?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Sling

JULY 4, 2021

Restaurant marketing has changed dramatically over the past 20 years. With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. But there are still effective marketing channels available offline too. 1) Produce A Food-Prep Video. Video is all the rage these days.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. Online ordering is a lifeline for restaurants these days, and it’s difficult to argue against the advantages of having an in-house online ordering system. Source: Unsplash.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Next Restaurants

FEBRUARY 5, 2020

The message is clear: Even in an uncertain economy, people are still eating out more than staying home to dine. The message is clear: Even in an uncertain economy, people are still eating out more than staying home to dine. That’s good news for the restaurant industry. Let’s look at some of those marketing trends.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Lavu

MARCH 27, 2020

Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. Think of them as the real-life version of those house robots from ’80s movies. The point is that restaurants and dining habits have changed dramatically in the past two centuries.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. Virtual Barbecue Pit. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190