Modern Restaurant Management

DECEMBER 20, 2022

Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out." Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Mad Mobile

FEBRUARY 22, 2024

Available restaurant technology is already reshaping the way your guests experience dining in 2024. The challenges of yesterday’s dining experience: A recipe for frustration Remember the days of paper menus, harried servers, and the agonizing wait for your food? 65% 65% of customers prefer self-service kiosks. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Fine and Family Dining Hurt by Holiday Shift. Holiday Traffic Not Enough. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. Ono Food Co. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. In House Online Restaurant Ordering System – The Basics .

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Modern Restaurant Management

FEBRUARY 5, 2021

Let's look closer at how restaurant menus are expected to change in the coming years due to shifting consumer demands and a fastly evolving dining landscape. More Plant-Based Options. ." We can expect to see more of these vegetarian/vegan-friendly ingredients featured on menus in the future: Jackfruit used as a meat alternative.

Dietary Restrictions 181

Dietary Restrictions Seasonal Menu Consumer Goods Mobile Ordering 181

Modern Restaurant Management

JULY 1, 2021

Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season. Although there has been an increase in-person dining, Americans are being more selective about the establishments at which they choose to dine.

Dietary Restrictions 177

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 177

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality Tablet systems alleviate restaurant turnover Conquering the dinner rush with faster ordering Reduced walkouts with 3X faster service More easily satisfy picky preferences with menu mods The menu. Tablet ordering systems designed for restaurants can transform your operations.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

ChowNow

SEPTEMBER 13, 2019

Seventy-seven percent of your customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. When your guests order online , they principally interact with your menu, effectively making it your salesperson. Using key words (accurately!) sauces, toppings).

Menu 111

Menu Online Ordering Seasonal Menu Dietary Restrictions 111

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Casual dining – 28%. Fine dining – 28%. Going mobile with management. The restaurant industry is absolutely brimming with innovation.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

FEBRUARY 6, 2020

We look forward to a successful partnership with the Shariffs and to welcoming our Canadian guests to dine with us in Edmonton in the coming months.” Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Heads North.

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

JUNE 19, 2020

Consumers are able to find the new COVID – 19 section on business pages across all categories, which will include new features such as: Updated Services : Businesses can now share if they offer dine-in service, in-person visits or virtual service offerings. PPP Forgiveness Links and EZ App.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The documentary is available on-demand exclusively on Hulu.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. ” touchscreen monitor mounted on the ROAR system.?.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154