Modern Restaurant Management

JULY 22, 2025

It’s hard not to be able to go out on a weekend night. "Today, fewer people make a career out of waiting tables. ." "Today, fewer people make a career out of waiting tables. So, even though we’re back to dining in, the damage has been done, and it manifests in all kinds of ways."

FOH 221

FOH BOH Front of House Back of House 221

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

EATER

OCTOBER 15, 2024

Rifrullo’s rustic-modern décor, mismatched dishware, and chalkboard sign welcoming guests to “be yourself, make friends, find harmony, and relax,” are as inviting as its prices, which top out at $16 for the salmon burger. Community, environment. It’s part of my DNA. produces the equivalent annual emissions of 42 coal-fired power plants.

Compost 284

Compost Food Equipment Waste 284

ChowNow

APRIL 11, 2025

To really get the most out of your tablets, you need to be strategic about how you choose them, use them, and train your staff. Before you spend the money and roll out a dozen new tablets across your front of house and kitchen, its worth asking: Are these things actually built for the job?

Front of House 195

Front of House Allergens Online Ordering Back of House 195

ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 Whether theyre grabbing takeout on the way home from work or scheduling a delivery for later that day, digital ordering has become the norm. Third-party delivery apps take a big cut of every salesometimes as much as 30%. billion in revenue.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

ChowNow

FEBRUARY 13, 2025

With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Many systems now offer mobile ordering capabilities, allowing servers to take orders tableside or giving guests the ability to order and pay directly from their phones. Consider your budget.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro. What is Restaurant Operations Management?

Operations 195

Operations Management Management Front of House 195

ChowNow

FEBRUARY 12, 2025

New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. If your restaurant isnt showing up in search results, maintaining strong reviews , or engaging on platforms like Instagram and TikTok, youre missing out on a huge segment of potential diners.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. Understanding How AI Works in Restaurants Lets get one thing out of the way: AI for restaurants doesnt mean robots taking over your kitchen or replacing your staff with machines.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Restaurant Business

JUNE 27, 2025

He poured over cookbooks and learned what he could, testing recipe after recipe with his young son helping out. We’d sell out. Another bagel baker wanted out and offered his assets. By Lisa Jennings on Jun. 27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year.

Fast Casual 175

Fast Casual Franchise Franchising Leadership 175

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Restaurant Clicks

JULY 22, 2025

What makes these restaurants stand out isn’t just the food, but the people behind them and the way they stick to what works. They stick to time-tested methods using hardwood smoke and simple seasoning to bring out deep flavors in each plate. Many are family-run, and their methods have been passed down over time.

Back of House 155

Back of House Front of House Seasonal Menu Fast Casual 155

Lavu

NOVEMBER 30, 2024

For smoother adoption, choose a reliable POS system with integration compatibility, roll out in phases, and train your staff effectively. Making Daily Tasks Easier POS integrations take over repetitive tasks like tracking inventory and processing orders, cutting down on mistakes and letting staff focus on customers.

POS 78

POS Operations Online Ordering Mobile Ordering 78

ChowNow

MARCH 14, 2025

If you want to increase order volume for your restaurant, focusing on online takeout and delivery is key. Operators who ignore this opportunity risk losing significant revenue to their competitors while missing out on the chance to build a stronger connection with their customers. Make the check out process simple and easy.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

The Rail

JULY 18, 2025

For restaurants offering takeout, delivery, or pre-packaged goods, packaging can be a major contributor to waste and carbon emissions. From takeout containers and cups to delivery bags and condiment holders, every item represents your brand. Lightweight materials mean lower shipping costs for delivery.

Compost 130

Compost Recycling Sustainability Waste 130

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52

Modern Restaurant Management

DECEMBER 18, 2024

– Misty Chalk, vice president, Americas at BrightSign AI Continues to Revolutionize Restaurant Operations and Guest Services: The restaurant sector is poised for a seismic shift as AI integration takes center stage. . The restaurant sector is poised for a seismic shift as AI integration takes center stage.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

SpotOn

JUNE 17, 2025

But if you're still on the fence about implementing online food ordering software at your establishment, take a look at some of the latest stats from the National Restaurant's Association's 2025 State of the Restaurant Industry Report. Everything needs to be just right.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

Lavu

APRIL 17, 2025

Kitchen Display Systems (KDS) have emerged as a game-changer, offering real-time updates and seamless communication between front-of-house and kitchen staff. Speed : KDS updates instantly, while paper tickets require manual sorting and delivery. Research shows that digital systems can reduce order errors by 60-80%.

Ordering 78

Ordering Online Ordering Front of House POS 78

Lavu

JULY 4, 2025

Integrated Systems : Syncing POS, kitchen tools, and delivery platforms eliminates errors and speeds up operations. By letting customers handle their own orders, these tools cut down wait times and free up staff to focus on food preparation and delivery. Perfect for serving more guests with fewer staff. The impact?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Lavu

JULY 4, 2025

POS systems are where you place food and drink orders and send them to the back of the house. Instead of taking a one-size-fits-all approach (which really means one-size-fits-none), our team focused on the restaurant industry and developed a tool that can specifically help restaurant owners organize and manage their business.

POS 78

POS 2025 Front of House Back of House 78

Lavu

MAY 2, 2025

These warnings also appear on the kitchen display system (KDS), keeping both front-of-house and kitchen teams informed. Some platforms, take it further by maintaining customer profiles. Platforms like Lavu come with recipe management features that digitally log every ingredient used in menu items.

Allergens 78

Allergens POS Kitchen Safety Management 78

Lavu

JULY 11, 2025

Integration-Friendly: Easily connects with delivery platforms, accounting tools, and loyalty programs. These systems stand out for their ability to streamline daily tasks, offer real-time insights, and support automation. Data Insights: Real-time data helps optimize staffing, menu adjustments, and inventory.

POS 78

POS Management Management Mobile Ordering 78

Indoor Media

JANUARY 16, 2025

We know what it takes to transform a local pizza place into a thriving community business. From hand-tossed dough to house-made sauces, thoughtfully sourced toppings, to the perfect bake, your product is the fastest way to inform customers that you know what you’re doing. Over the past 35 years, we have learned a thing or two.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

SpotOn

JUNE 27, 2025

On top of that, QR codes can help you increase revenue, as well as the take-home pay for your staff with bigger tips. Come up with a clear plan before turning your QR codes on and then be ready to reassess your new process after the first couple of days to iron out any wrinkles. This doesn't happen by accident, though.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

SpotOn

FEBRUARY 26, 2025

Restaurant P&L basics Sales Cost of Goods Sold (COGS) Labor costs Overhead costs Profit and profit margins Using your P&L statement Restaurant P&L basics A restaurant profit and loss statement is a spreadsheet that shows how all your money is coming in (sales) and where it's going out (costs). Prime costs.

Point of Sale 90

Point of Sale License Insurance POS 90

Lavu

JULY 18, 2025

This eliminates the hassle of waiting in lines or for servers to take orders, tackling one of the most common delays in dining experiences. In the fast-paced world of food service, every second counts. Long wait times can lead to frustrated customers and lost revenue. That’s where the right POS features make a real difference.

POS 60

POS Mobile Ordering Communication Customer Service 60

Lavu

APRIL 25, 2025

Kitchen Display Systems (KDS) : Streamline communication between front-of-house and kitchen staff. Key benefits of integrated online ordering systems include: Centralized Order Management : Orders from dine-in, takeout, and delivery channels are routed through one system, cutting out manual tasks.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Modern Restaurant Management

MARCH 11, 2025

Special events have become a big reason for going out, making unique dining experiences more important than ever. Special events have become a big reason for going out, making unique dining experiences more important than ever. Tables and chairs take a backseat to efficient space. These core elements never go out of style.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

APRIL 25, 2025

In 2025, staying competitive in the restaurant industry means leveraging technology to streamline operations. One of the most effective tools for achieving this is mobile inventory management. This system helps restaurant owners and managers track stock in real-time, reduce waste, and maintain optimal inventory levels.

Inventory 78

Inventory 2025 Management Management 78

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

MAY 2, 2025

Effective communication between front-of-house and kitchen staff is essential for smooth restaurant operations. Lets explore how implementing the right POS system can transform your kitchen workflow and take your restaurants performance to the next level. grill, salad) automatically.

Communication 78

Communication POS Front of House Back of House 78

Lavu

MAY 30, 2025

With a restaurant POS system , studying restaurant metrics becomes much more comfortable, and is vital to standing out in a competitive industry. Another is the total labor cost percentage, which is not just about wages but also other things such as the management, service delivery, and many others.

2025 78

2025 FOH Point of Sale BOH 78

Lavu

MAY 23, 2025

How a POS System is Slowing Down Your Restaurant with Delayed Payments and Long Wait Times Why Transactions Take Too Long Outdated technology and old-fashioned connection methods are major culprits behind slow payment processing in restaurants. EMV chip transactions take about 45 seconds to process.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

SpotOn

DECEMBER 30, 2024

Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out. Then take our restaurant profit margin calculator for a spin. We all know it.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Modern Restaurant Management

APRIL 1, 2025

In fact, the number of consumers who dine out weekly or more often was actually up slightly from 39 percent to 42 percent, according to TouchBistro's 2025 American Diner Trends Report , surveying 1,500 diners across the country. Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in.

Pricing 251

Pricing Technology 2025 Point of Sale 251