Modern Restaurant Management

MARCH 28, 2022

Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. billion in five years. billion in five years.

2022 212

2022 FOH BOH Recruiting 212

Deliverect

AUGUST 20, 2020

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery. Create an order packing area.

Design 145

Design Delivery Food Order Online Ordering 145

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

FOH 284

FOH Back of House Front of House Point of Sale 284

7 Shifts

JUNE 23, 2020

With COVID-19 shutting down businesses worldwide in 2020, restaurants were forced to shut down their dining rooms and pivot to off-site dining only—takeout and delivery. There are two main options when it comes to opening your restaurant for delivery. The second option is take-out and delivery which the restaurateur runs and controls.

FOH 370

FOH Delivery Insurance Back of House 370

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. When hiring restaurant employees, it’s also important to find staff that will take these measures seriously. What PPE will you provide?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

MARCH 10, 2021

Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously. A good KDS will account for those differences, staggering their start times, so that orders go out fresh and together. ? Unfortunately, you run out of an ingredient at the wrong time, which puts everything behind.

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Following are some of the major restaurant trends to watch out for in 2022. Delivery Options. Simplified Menus. Ghost Kitchens.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. These relationships are extremely valuable in the context of marketing efforts.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Similarly, third-party delivery services such as DoorDash and Uber Eats, which each reportedly doubled their business last year, rely on restaurant digital menus.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. Many sidewalks slant out toward the street. Allow employees to take water breaks. Thankfully, outdoor dining is less expensive to build out.

Outdoor 203

Outdoor Fine Dining Dine-in FOH 203

Modern Restaurant Management

MARCH 25, 2021

Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously. A good KDS will account for those differences, staggering their start times, so that orders go out fresh and together. ? Unfortunately, you run out of an ingredient at the wrong time, which puts everything behind.

Management 88

Management Management BOH Front of House 88

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. To start, check out this guide from the National Restaurant Association on cybersecurity preparedness. Employee Data.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 109

BOH FOH Front of House Back of House 109

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. KDS can help your restaurant in several ways.

Management 120

Management Management Mobile Ordering Point of Sale 120

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Restaurants had to change business models, pivoting to a larger focus on takeout food and food delivery. Is off-premise dining here to stay?

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

The Restaurant Times

JANUARY 13, 2021

Rebranding is a great exercise to stimulate business growth while reaching out to a new set of customers. Ask them to fill out a survey or prompt them to respond to social media posts and polls. . Enhance the areas where your business excels by taking steps to strengthen them. . Analyze Competition.

Marketing 104

Marketing Social Media FOH Customer Service 104

Black Box Intelligence

SEPTEMBER 21, 2021

Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits. Many are pointing out frustrations with cleanliness and wait times, both of which are indicators of teams being stretched thin. Workforce data: tracking trends for FOH and BOH staff. fewer BOH and 2.8

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Black Box Intelligence

OCTOBER 27, 2022

As Black Box Intelligence’s Out-of-the-Box Newsletter has been reporting all year, the decline in guest count continues to be the industry’s biggest headache. In other words, FOH employees are showing up and guests are taking notice. Understanding the Out of the Box Insights.

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Marketing4Restaurants

MARCH 26, 2020

Take Out in the age of COVID19. Today we discuss how to build a sustainable take out business to survive. With Restaurants now forced to turn to Take Out or to shut down completely, many Restaurants are scrambling to get a sustainable take out business. We discuss: Take Out vs Delivery.

Take-out 98

Take-out Loyalty Program Email Marketing FOH 98

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. And, well, every world needs its own lingo. They supervise other chefs, create menus, and handle food order costs.

Back of House 52

Back of House BOH Front of House FOH 52

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. New FOH positions will be created to sanitarily conduct business. Services such as Sky Tab will allow for the application of off-premise delivery within minutes.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

The Restaurant Times

NOVEMBER 19, 2021

Dining out still revolves around the service experience. Streamlined FOH And BOH Operations . Efficient Food Delivery . Too often, kitchen or wait staff can perform double duty by delivering carry-out orders to clients who are waiting. . Here is how automation can solve the restaurant staff shortage problem. .

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. And here is where we get into the biggest sticking point for third-party food delivery apps. And for good reason. How do you balance fees with convenience?

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Xtra Chef

MAY 13, 2020

However, we already know that the rise of take-out and delivery will limit front of house labor costs and other overhead expenses, placing an even greater emphasis on squeezing every last ounce of profit from your production. Seamlessly share information between FOH, BOH, and accounting. Need more reasons to automate?

Front of House 79

Front of House Back of House FOH BOH 79

EATER

JUNE 26, 2020

Expecting the worst, they were surprised to realize at the end of May that they were doing so much business through takeout and delivery that they were on track to meet their original sales predictions. Those who remained helped its restaurants pivot quickly to takeout and delivery.

Front of House 113

Front of House Back of House Guest Recovery Loyalty Program 113

Black Box Intelligence

OCTOBER 27, 2022

As Black Box Intelligence’s Out-of-the-Box Newsletter has been reporting all year, the decline in guest count continues to be the industry’s biggest headache. In other words, FOH employees are showing up and guests are taking notice. September’s traffic numbers won’t offer much relief.

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

7 Shifts

MAY 11, 2020

Now, after weeks of relying solely on takeout, delivery, and other business models to bring in revenue, restaurants are seeing some relief as regulations ease and business reopening plans rolling out across the country. This could include taking their temperature and assessing them for different symptoms.

BOH 368

BOH FOH Food Safety Equipment 368

Apicbase

OCTOBER 14, 2022

If you see that one of your franchise outlets is struggling to bring in sales, there are several actions you can take: Work on improving your menu. Partner with delivery and online ordering services. Offering food delivery and takeaway provides an additional revenue stream for your restaurants. Create an upselling program.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Apicbase

APRIL 5, 2022

But then he finds out that Four Gals, a thriving restaurant group, is offering franchise opportunities. After talking to the brand’s other franchisees and researching the group’s history and reputation, Andy decides to take the plunge. They’ll have a supply of loyal diners ready to try out your latest restaurant.

Franchise 52

Franchise Franchising Food License 52

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. Tools used by restaurants to develop this process include inventory software and checklists for when deliveries arrive.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

DECEMBER 28, 2020

As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215