7 Shifts

MAY 25, 2020

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Your cleaning checklist should cover the entire restaurant—from FOH to BOH. Ensure clean & safe delivery ?? As with delivery, make sure to sanitize the payment terminal and avoid handling cash.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

APRIL 28, 2020

Now more than ever, food delivery is top of mind for restaurant operators. During COVID-19, where most areas have mandated restaurant closures, delivery is one of the only ways for restaurants to make up their sales—and choosing the right delivery platform can help your restaurant succeed. SkipTheDishes.

Online Ordering 341

Online Ordering Ordering FOH Food Safety 341

7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. Keeping enough inventory on hand.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

JUNE 23, 2020

With COVID-19 shutting down businesses worldwide in 2020, restaurants were forced to shut down their dining rooms and pivot to off-site dining only—takeout and delivery. There are two main options when it comes to opening your restaurant for delivery. The second option is take-out and delivery which the restaurateur runs and controls.

FOH 370

FOH Delivery Insurance Back of House 370

Deliverect

AUGUST 20, 2020

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery. Create an order packing area.

Design 145

Design Delivery Food Order Online Ordering 145

Restaurant365

MARCH 25, 2020

As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. However, if you determine that pivoting to a takeout/delivery only model is the best business move for your restaurant business, these 12 tips could help ease your transition.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Modern Restaurant Management

MARCH 28, 2022

The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery. billion in five years.

2022 210

2022 FOH BOH Recruiting 210

7 Shifts

DECEMBER 16, 2020

Delivery & takeout Initially, The Snug followed what many restaurants were doing by implementing their own takeout and delivery service. Zack himself took up the role of delivery driver and spent his evenings driving food orders across the city. Delivery has never been and will never be what helps us thrive.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

MARCH 10, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Takeout and Delivery Optimization. Waitlist & Seating Management.

Management 187

Management Management BOH Front of House 187

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. FOH Care for customer wellbeing. It’s no secret that COVID-19 has impacted the restaurant workforce.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Similarly, third-party delivery services such as DoorDash and Uber Eats, which each reportedly doubled their business last year, rely on restaurant digital menus.

Technology 201

Technology Loyalty Program Front of House Online Ordering 201

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Ghost kitchens are reliant upon another hot trend that will continue into 2022, food delivery. Delivery Options.

2022 217

2022 Customer Service Online Ordering Website Management 217

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle.

Marketing 201

Marketing Social Media Mobile Ordering Website Management 201

Modern Restaurant Management

OCTOBER 20, 2023

In addition to the abovementioned sources of data, an increase in reservation and food delivery app use has led to a surplus of diner data. As restaurants look to first-party data to inform marketing techniques, they may quickly become overwhelmed by the quantity available. And as of May 2023, OpenTable is now connecting more than 1.5

Marketing 195

Marketing Loyalty Program Email Marketing Coupons 195

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

MARCH 25, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Takeout and Delivery Optimization. Waitlist & Seating Management.

Management 88

Management Management BOH Front of House 88

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

SEPTEMBER 2, 2020

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) Should they plan to have rainout specials for takeout and delivery? The idea here would be to offer a free item with each takeout/delivery order. Marked spaces to eat or drink.

Outdoor 201

Outdoor Fine Dining Dine-in FOH 201

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Restaurants had to change business models, pivoting to a larger focus on takeout food and food delivery. Is off-premise dining here to stay?

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

The Restaurant Group

NOVEMBER 19, 2019

Of course, you must weigh other things such as amount of deliveries per week, item availability, and terms of payment options. Portion control is a responsibility of both FOH and BOH. FOH employees need to charge the correct price for changes in menu items, they also need to verify orders are correct.

Management 68

Management Management FOH Fast Casual 68

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 109

BOH FOH Front of House Back of House 109

Modern Restaurant Management

MARCH 16, 2021

Businesses pivoted their operations with technological tools such as contactless payments, delivery platforms, and kitchen assisting robots to battle these challenges. The delivery market is highly competitive – and the balance of power between delivery services and restaurants is increasingly shifting.

Fast Casual 153

Fast Casual Front of House Fine Dining Mobile Ordering 153

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. And, well, every world needs its own lingo. Additionally, supplies should be ready and within reach of the chefs.

Back of House 52

Back of House BOH Front of House FOH 52

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The best systems have the ability to display recipes one-click-away, monitor cooking times, and alert the FOH when the meal is ready.

Management 120

Management Management Mobile Ordering Point of Sale 120

Black Box Intelligence

SEPTEMBER 21, 2021

They typically offer counter service, and drive-through and/or delivery services are common as well. As consumer demand for convenience spiked , QSRs were best positioned to respond with digital interactions and menus that worked well for takeout and delivery. Workforce data: tracking trends for FOH and BOH staff.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

The Restaurant Times

SEPTEMBER 16, 2021

In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations. These integrated marketplaces offered by these POS systems allow restaurants to easily browse, try, and install trusted applications with one click.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

The Restaurant Times

JANUARY 13, 2021

Opportunities: Find out ways on how you can expand your services either physically or through delivery services. As the FOH staff spends the most time with the customers, they will naturally be hearing direct feedback from customers. Consider adapting the menu to customer tastes and preferences.

Marketing 104

Marketing Social Media FOH Customer Service 104

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Types of sensitive data in a restaurant. The most important ones for restaurateurs and operators to be aware of are: POS Data.

Audits 370

Audits POS Loyalty Program Information 370

Future Food

APRIL 20, 2022

The challenge moving forward into a new paradigm with the FIFO worker at the centre of the equation (the actual customer), as opposed to the client(s), is how these companies will restructure their businesses to realign their efforts to the 30% FOH food presentation focus and deliver a modern, consistent food and hospitality experience.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Black Box Intelligence

OCTOBER 27, 2022

In other words, FOH employees are showing up and guests are taking notice. Off-premise sales include: to go (pickup), delivery, and drive-thru (where applicable). Another possible factor; there has been an increase in front-of-house employee retention and, compared to last year, a decrease in employee absences due to COVID-19.

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . Efficient Food Delivery . Postmates , a food and grocery delivery service with 550 locations across the United States, has unveiled Serve, an autonomous delivery robot. The first goal is to make deliveries faster by avoiding traffic and travelling on the sidewalk.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Foodable

APRIL 30, 2020

New FOH positions will be created to sanitarily conduct business. Services such as Sky Tab will allow for the application of off-premise delivery within minutes. Episode Highlights: The industry must incorporate new spacing concepts to adhere to safety concerns and guidelines. Taffer predicts third-party services will become extinct.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. And here is where we get into the biggest sticking point for third-party food delivery apps. And for good reason. Third-Party Online Ordering Apps. Their fees.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Xtra Chef

MAY 13, 2020

However, we already know that the rise of take-out and delivery will limit front of house labor costs and other overhead expenses, placing an even greater emphasis on squeezing every last ounce of profit from your production. Seamlessly share information between FOH, BOH, and accounting. The world as we know it has changed.

Front of House 79

Front of House Back of House FOH BOH 79

EATER

JUNE 26, 2020

Expecting the worst, they were surprised to realize at the end of May that they were doing so much business through takeout and delivery that they were on track to meet their original sales predictions. Those who remained helped its restaurants pivot quickly to takeout and delivery. There will be a lot of shifting around,” she says.

Front of House 119

Front of House Back of House Guest Recovery Loyalty Program 119

7 Shifts

MAY 11, 2020

Now, after weeks of relying solely on takeout, delivery, and other business models to bring in revenue, restaurants are seeing some relief as regulations ease and business reopening plans rolling out across the country. Ensuring your team has the right equipment to keep everyone safe should be a big part of your reopening plan. Suppliers: ??

BOH 368

BOH FOH Food Safety Equipment 368