Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. While 40 percent download mobile apps to bypass a long line, 48 percent will delete a restaurant’s app if they still have to wait once they’ve arrived. Franchise Operations Index.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

OCTOBER 17, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Designed to give guests a new way to interact with the brand, the Wahlburgers App is available for download at the App Store or Google Play. New App for Wahlburgers.

Franchise 77

Franchise Franchising Mobile Ordering Loyalty Program 77

Modern Restaurant Management

MAY 8, 2020

Marketing messaging must shift to encouraging already loyal customers to come out for contactless access to food, drive-through speediness or free delivery charges. Take it Local : A large number of QSR locations are franchised, meaning the owner is operating similar to a small business.

Marketing 177

Marketing Franchise Franchising Social Media 177

Modern Restaurant Management

APRIL 9, 2020

The following seven tips can help restaurant managers and HR professionals navigate risk in this rapidly evolving pandemic, especially as restaurants in many jurisdictions are required to operate solely with take-out or delivery service options. Others may have decided to shutter operations altogether. Share Guidance.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Cheetah

JULY 30, 2021

We’re talking food-trucks, ghost kitchens, grab-and-go eateries, delivery-only digital restaurants, bakeries, cafes and more. Download the FREE guide to opening a restaurant. This chapter deep dives into 3 less familiar food business models: Food trucks, Ghost Kitchens and Franchises. Download the FREE Guide HERE.

2021 78

2021 Food Truck Download Point of Sale 78

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. Prior to Anuga, Nathan’s Famous will also attend Franchise Expo Paris from September 26-29 (Stand: V85) and the International Franchise Show London, October 1-2 (Stand: US09). White Castle Salutes Long-Term Employees. ” The Roadhouse Way.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

AUGUST 17, 2020

Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Restaurants vs. delivery services. Despite the popularity of third-party delivery apps, many consumers prefer to interact directly with the restaurant itself. percent and 11.3

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

APRIL 14, 2020

.” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. Foodie Finds helps restaurants attract customers during COVID-19, secure delivery orders and drive revenue during this difficult economic period. Foodie Finds can be downloaded from the App Store at [link].

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ” Taffer's Tavern Inks Multi-Unit Deal. metro area.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Aaron Allen & Associates

AUGUST 24, 2022

Domino’s Marketing Campaign Domino’s proved their dedication to customer interaction by creating the Ultimate Delivery Vehicle contest for design aficionados. The theory behind this “real beauty campaign” was to give customers a Photoshop-free look at how the chain’s menu items actually look upon delivery. and “Domino’s!”.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Modern Restaurant Management

AUGUST 11, 2021

MRM Franchise Feed features news about the restaurant franchise and MUFSO landscape. Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. Dunkin' Explores New Opportunities. and Canada.

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Marketing4Restaurants

OCTOBER 9, 2022

This is the first part of podcast series on how delivery aggregators are destroying the Restaurant industry. This is the first part of our podcast series about how delivery aggregators are tearing the restaurant industry apart. . A lot of the foreign restaurants we see around us didn’t begin as franchises from huge corporations.

Customer Experience 52

Customer Experience Customer Service Delivery Food Order 52

Modern Restaurant Management

JULY 15, 2020

Grubhub's mid-year report checks in on the popular food trends to date and what quarantined Americans ordered through contact-free delivery, and predicts what we can expect to see more of in the second half of the year. Take-out/delivery. State of the Plate 2020 – top foods across various cities. pinot grigio. chardonnay.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Qu

MARCH 31, 2023

For the most in-depth analysis, download the full report. But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Food and Alcoholic Delivery. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Restaurant365

NOVEMBER 19, 2019

Today’s customers also expect to do everything on mobile that they can do on a regular computer, including ordering pickup or delivery, seeing wait times, making reservations, and easily viewing different menus. Balancing costs of providing delivery with a profitable bottom line.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Apicbase

MAY 5, 2022

The European Online Food Delivery Market is projected to reach US$ 66.2 The demand for food delivery is so enormous that we’ve already reached a point where it’s possible to develop a profitable foodservice business based solely on online orders. Rise Of Delivery-Only Restaurants. That’s massive.

Franchise 52

Franchise Franchising Delivery Sustainability 52

Modern Restaurant Management

MARCH 30, 2020

. “As the COVID-19 pandemic continues, our new software enables our restaurant partners to pivot to takeout, delivery and storefront business models” said Joseph Essas, Chief Technology Officer, OpenTable. Within just one day, local franchise owners already jumped on board, with some committing to donate at least 600.

Food Safety 100

Food Safety Food Order Technology Social Media 100

Modern Restaurant Management

DECEMBER 17, 2020

Here are key findings from the report to help restaurants meet customer demand now and build for the future: Safety and convenience are key ingredients : Amid continued safety concerns, 71 percent of consumers request contactless delivery from restaurants. Guests Views on Rebranding. ” The Vegan Bargain.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

RGU

JANUARY 12, 2020

Sure, brands are indeed intent on leveraging app downloads and third-party online delivery services so that consumers can get their meals at home with just a few clicks, but the bulk of their marketing is still focused on getting people to visit.

Marketing 52

Marketing Mobile Ordering Advertising Social Media 52

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. Third-party Delivery Services. Customer Acceptance of Delivery Fees.

2020 195

2020 Franchise Franchising Food Order 195

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. In this post, we are NOT exploring the benefits of a restaurant franchise. We’ve included those at the bottom of the page to give you a complete picture of the risks of franchising your foodservice brand.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

MAY 18, 2022

You don’t have to be Starbucks or Mcdonald’s to win at franchising, but you have to get the basics right. We’ve studied small and midsize restaurant groups and found ten essential elements for running a successful restaurant franchise business. How To Franchise A Restaurant? Free download. #2

Franchise 52

Franchise Franchising Sustainability Document 52

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. When you sign up for either the monthly or annual plan, the ChowNow team will build an iPhone app tailored specifically to your business and made available via the iTunes App Store, free for your customers to download and enjoy.

Operations 367

Operations Management Management Mobile Ordering 367

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. Now available through Grubhub, it is a delivery-only concept that specializes in antibiotic-free, oven-baked, boneless chicken bites. Credit: Tyga Bites.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. When you sign up for either the monthly or annual plan, the ChowNow team will build an iPhone app tailored specifically to your business and made available via the iTunes App Store, free for your customers to download and enjoy.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

FEBRUARY 25, 2022

The modern restaurant has a lot of competition, including other local restaurants, franchises, and the biggest of national chains. Whether you’re eat-in only or you’re offering deliveries, you're not going to get far in 2022 without a well-designed website. If not, then your first step is to get set up.

2022 212

2022 Marketing Email Marketing SEO 212

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The organization owns the Roy Rogers brand, as well as Marriott and Hilton franchises in Maryland, Pennsylvania, and Georgia. The Main Course.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

ChowNow

FEBRUARY 1, 2024

. “Fast-forward 30 years, and my wife and I have owned 35 Subway locations as well as 10 more franchise locations across seven other regional and national brands.” For Harris, running a franchise was simple: You have a playbook that you follow to reach success. ” “But something was missing,” says Harris.

Online Ordering 143

Online Ordering Food Mobile Ordering Email Marketing 143

Apicbase

JANUARY 13, 2023

IBISWorld , 2022) Food service delivery space will grow to $174.3 Sage , 2021) Recommended reading: Food Cost Calculation Formulas for Chefs & Operators Restaurant Delivery Statistics The growth of takeaway, delivery, and 3rd party apps isn’t slowing down. Statista F&B Delivery App Downloads , 2022).

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

DECEMBER 4, 2020

Download the full report: Delivering On Restaurant Rewards. As restaurant restrictions are lifted, 36 percent of Americans plan to dine at restaurants like they did before the pandemic, while 19 percent prefer outdoor-only seating, and 18 percent plan to only order delivery. ” Franchise Finance Bounces Back.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. The virtual restaurant group provides modern, chef-driven food delivery options inspired by worldwide cuisine.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Restaurant365

FEBRUARY 25, 2020

Although factors like franchise affiliation may affect profit margins, fast casual restaurants typically have an average profit margin of 6-9%. With 46% of smartphone users now using their phones to order restaurant takeout or delivery at least once a month, online ordering is a new tool to help grow sales. Fast Casual Restaurants.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Marketing4Restaurants

DECEMBER 22, 2019

We estimate the following podcasts have had over 1,000,000 downloads between them. From delivery, to credit card charges to employees. Steve Heeley, CEO of the veggie-friendly fast-casual chain Veggie Grill, talks about how they leverage from this type of diet, chain’s franchising plans, its plans for growth and its use of technology.

2020 98

2020 Tip Distribution Email Marketing Fast Casual 98

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Download the guidelines here. Seated at Home.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192