Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. Depending on how you use them, they could revolutionize how you interact with your customers.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Cost trackings, such as labor costs and food costs.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Create an upselling program. Boost your table turnover rate by training staff to improve service. Partner with delivery and online ordering services. What is revenue? Why should you care?

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

The Restaurant Times

DECEMBER 22, 2021

Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Even billboards continue to attract diners, but how can you attract and capture the next generation’s attention and loyalty?

License 52

License Loyalty Program POS Point of Sale 52

BNG Point of Sale

OCTOBER 8, 2021

A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. As a shopper, you’ve likely already seen Mobile POS used in stores, such as the Apple store, and how it facilitates a smooth ordering process. Improved Customer Service. It’s called Mobile POS.

Retail 52

Retail POS Mobile Ordering Cash Management 52

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. There are several ways food-service operators can leverage technology to run a lean operation, with the ultimate goal of securing more business and profits. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. For every dollar a customer spends, they are keeping 8 cents as profit. . This will also enhance a great customer experience for your business. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Use purchase orders. These days, that means investing in an online presence.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. Strategies to increase your restaurant traffic In order to generate more traffic to your restaurant, there are basically 3 strategies to pursue.

Management 71

Management Management Loyalty Program Email Marketing 71

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Use purchase orders. These days, that means investing in an online presence.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. Strategies to increase your restaurant traffic In order to generate more traffic to your restaurant, there are basically 3 strategies to pursue.

Management 52

Management Management Loyalty Program Email Marketing 52

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless.

2020 134

2020 Mobile Ordering Online Ordering Merchandise 134

24/7 Waiter

MAY 5, 2017

One of the elements that your food truck needs is a good staff that is friendly to the customers. You will find that with a food truck, you will often have repeat customers, so it makes sense to always treat them as well as possible. If you have online ordering on your website, even better! Some food trucks go all out.

Food Truck 28

Food Truck Marketing Management Management 28

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. PopID accounts also tie to loyalty programs for automatic credit with every purchase.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. and adding a reservation or online ordering widget. Update Your Online Menu.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 124

Mobile Ordering Online Ordering Food Order Recycling 124

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Kitchen Safety 136

Kitchen Safety Online Ordering Food Safety Point of Sale 136

Modern Restaurant Management

APRIL 1, 2021

Elevated levels of online commerce are here to stay—but new channels are turning off some consumers. Perhaps not surprisingly, leading the way in channel-shifting to online in the survey is China. Sales for meal delivery services collectively grew 164 percent in 2020. 29 percent). Delivering on Rewards.

2021 110

2021 2025 Mobile Ordering Online Ordering 110

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

RGU

JANUARY 20, 2020

Mobile influences the purchasing and ordering process, regardless of whether the product is ultimately delivered or picked up in-store. Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

BNG Point of Sale

JUNE 29, 2021

As outlined in a previous article (insert link to How Much Profit Should You Make in a Restaurant) here are overall profit percentages for different restaurant types: Full-service restaurants: 3 to 5%. It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

BNG Point of Sale

JUNE 16, 2021

In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business. How Can Restaurant Owners Increase Customer Sales? . ” is an ideal way to begin the process while also giving your customers a chance to browse your menu offerings.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. So far this year, vegan orders have risen by 17 percent, plant-based burgers specifically increasing by 28 percent, and general vegetarian orders by a whopping 55 percent!

2021 127

2021 Loyalty Program Mobile Ordering Consumer Goods 127

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” Professional services such as lawyers and accountants are seeing fewer closures.

Franchise 150

Franchise Franchising Mobile Ordering Kitchen Safety 150

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Independent restaurant owners can visit usfoods.com/reopen to order a free reopening kit through June 19, 2020. PPP Goes Flexible. President Trump signed H.R.7010

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Ghost kitchens allow you to order from multiple brand menus at a single location. Voice-activated apps allow you to order without touching anything. Each person orders their favorite meal on their smartphone.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Modern Restaurant Management

FEBRUARY 19, 2020

Prior to Boston Market, Allen served as President of Jack-in-the-Box from 2014 to 2018, where she held full strategic and operational responsibility for the 2,200-unit, $3 billion hamburger quick service restaurant chain, generating superior results and upgrading the quality of the menu. Taco John’s International Inc.

Franchise 110

Franchise Franchising Fast Casual Point of Sale 110