Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests.

Franchise 188

Franchise Franchising Fast Casual Loyalty Program 188

Modern Restaurant Management

APRIL 9, 2020

The following seven tips can help restaurant managers and HR professionals navigate risk in this rapidly evolving pandemic, especially as restaurants in many jurisdictions are required to operate solely with take-out or delivery service options. Best practices and practicality demand they partner with their peers and leadership.

Leadership 222

Leadership Kitchen Safety Employee Relations Tip Distribution 222

Crunchtime

JULY 20, 2023

The cleanliness of the store entrance, the freshness of food on display, and other aspects of a visit may not always be noticed by visitors, but operations leaders know that the key to creating repeat customers is to provide outstanding service to customers consistently.

Franchise 78

Franchise Franchising Operations Leadership 78

Modern Restaurant Management

AUGUST 11, 2021

MRM Franchise Feed features news about the restaurant franchise and MUFSO landscape. Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. Dunkin' Explores New Opportunities.

Franchise 179

Franchise Franchising Fast Casual Sports 179

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Dickey’s is now offering a franchise discount for existing Owners Operators. . Virtual Barbecue Pit. Hot for Dave's Hot Chicken. 10 units in Chicago.

Franchise 188

Franchise Franchising Kitchen Safety Food Safety 188

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ” Taffer's Tavern Inks Multi-Unit Deal.

Franchise 163

Franchise Franchising Food Safety Kitchen Safety 163

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. Two of the nine franchise locations in Mexico are slated to open in 2021. Modular Chicken.

Franchise 201

Franchise Franchising 2020 2021 201

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc. The best is yet to come for Taco John’s!”

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. The family-owned business has thrown star-studded virtual parties and showered customers with giveaways galore. The family-owned business has thrown star-studded virtual parties and showered customers with giveaways galore. ” The Roadhouse Way.

Franchise 183

Franchise Franchising Customer Experience Fast Casual 183

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

Franchise 131

Franchise Franchising Fast Casual Leadership 131

Crunchtime

JULY 20, 2023

The cleanliness of the store entrance, the freshness of food on display, and other aspects of a visit may not always be noticed by visitors, but operations leaders know that the key to creating repeat customers is to provide outstanding service to customers consistently.

Franchise 60

Franchise Franchising Operations Leadership 60

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. PJ’s Coffee offers a proven franchise structure with strategic corporate support.

Franchise 162

Franchise Franchising Catering Online Ordering 162

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ICV’s ownership brings additional resources and skills that will enable us to grow the BWW brand and help enhance the customer experience.” Nathan’s Famous, Inc.

Franchise 140

Franchise Franchising Customer Experience Customer Service 140

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 150

Franchise Franchising Loyalty Program Kitchen Safety 150

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MAY 7, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Randy’s Donuts began franchising domestically in the summer of 2019. Randy's Donuts Plans Aggressive Expansion. In total, 165 stores are set to open.

Franchise 172

Franchise Franchising Sustainability Fast Casual 172

Food Business

JANUARY 28, 2019

In particular we’re going to focus on Servant Leadership. This restaurant is filled with customers. Consider servant leadership as one of your traits as an owner to invite guests and better staff to work with you. Before we start on that, here’s reminder on servant leadership. As stated by its founder, Robert K.

Leadership 100

Leadership Customer Service Book Customer Experience 100

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

Franchise 101

Franchise Franchising Customer Experience Seasonal Menu 101

Modern Restaurant Management

FEBRUARY 23, 2021

He opened the first Ruth’s Chris franchise in 1975 and became one of the company’s largest U.S. Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows. franchisees.

Leadership 178

Leadership 2002 Airlines 2001 178

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Taco John’s Launches Aggressive Franchising Initiative.

Franchise 118

Franchise Franchising Fast Casual Point of Sale 118

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

Franchise 106

Franchise Franchising Loyalty Program Book 106

Apicbase

JANUARY 16, 2024

This commitment is what drives them to go beyond the expected, to push boundaries where even the best employees might not”, says Franchising Director Michael Oettl. Those of you who, like Michael, have been in the trenches of restaurant franchising know that this level of commitment doesn’t come easy. Take me there

Franchise 52

Franchise Franchising Leadership 2010 52

Apicbase

JANUARY 16, 2024

This commitment is what drives them to go beyond the expected, to push boundaries where even the best employees might not”, says Franchising Director Michael Oettl. Those of you who, like Michael, have been in the trenches of restaurant franchising know that this level of commitment doesn’t come easy. Take me there

Franchise 52

Franchise Franchising Leadership 2010 52

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The brand is famous for its made-from-scratch and healthy chicken salads as well as its authentic service. ” The Dolly Llama Looking to Franchising.

Franchise 75

Franchise Franchising Fast Casual Point of Sale 75

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

NOVEMBER 1, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. We now want to bring this elevated experience to our customers across our footprint." Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 84

Franchise Franchising Fast Casual Point of Sale 84

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. Arsen Shahnazarian, who owns one of the longest-running franchises in the area, donated plate lunches to staff after one of the doctors reached out. Elisia Flores.

Franchise 141

Franchise Franchising Leadership Food Safety 141

Modern Restaurant Management

MARCH 12, 2020

Through my 26 years working in franchise development, I have seen first-hand the intrinsic value of the franchise business model. The backing of an established brand : Purchasing an existing franchise location is essentially starting your own business without the initial opening process. As the Franchisee.

Franchise 144

Franchise Franchising Cash Management Leadership 144

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Your next step is to signal to your staff (and customers) what you stand for. The QSR franchise started in Seattle and serves up Asian-inspired bowls and appetizers. Put women in leadership roles. Set core values. more per hour than women.

Leadership 195

Leadership FOH BOH Website Management 195

Goliath Consulting

JULY 28, 2020

Another profound shift in the industry is the way staff is now expected to interact with their customers. Situational Leadership. A flexible leadership style is crucial in this current environment. We mentioned earlier how the pandemic has been redefining jobs.

Leadership 139

Leadership Employee Relations Front of House Communication 139

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

Food 172

Food Tip Distribution Guest Recovery Food Safety 172

Modern Restaurant Management

DECEMBER 9, 2019

Branch’s integration with Delaget’s systems offers customers who opt-in a seamless process for relaying data and gaining access to Branch’s capabilities. The service is free to operators and their employees, and with this partnership, set-up is streamlined. ” Popmenu Raises Funds. Popmenu raised a $4.5

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

JANUARY 27, 2020

Heads-up customer displays to show real-time order estimates across all channels. "We have designed our new restaurants around this technology because it allows us to provide better service to our customers with less effort and cost. Grubhub Ultimate in action at Taheni Grill in New York City.

Catering 118

Catering Mobile Ordering Customer Service Leadership 118

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. One thing local restaurants know how to do is anticipate their customers’ wants and needs. Restaurant Adaptation. The average was $1,923.

2020 220

2020 Mobile Ordering Hotels Food Safety 220

The Restaurant Times

MARCH 7, 2021

She led the turnaround of the franchise business and turned it into a $1 billion global brand. In her previous roles, Masino served as the President for Taco Bell North America, where she ensured innovation, new store development, and a frictionless customer experience through digital and technology initiatives.

Franchise 98

Franchise Franchising License Leadership 98

The Restaurant Times

MAY 26, 2023

As a consultant, he also worked with industry leaders such as Bloomin’ Brands, Delaware North Companies, Guest Services Inc., Fast-forward five years, and Sprinkles marked a milestone with the launch of its first franchise in Riverton, Utah, ushering in a phase of expansive growth.

Loyalty Program 52

Loyalty Program Franchise Franchising Customer Service 52

Modern Restaurant Management

APRIL 7, 2020

Communication styles have never been as important to our employees and customers during this unprecedented time. This includes integrating the brand into this new reality while providing consumer awareness of the considerations and accommodations to serve customers. How are we communicating to our customers in this new normal?

Communication 141

Communication Social Media Email Marketing Franchise 141