Customer Service Employee Relations Fine Dining Guest Recovery 
7 Shifts
OCTOBER 15, 2020
According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public.
Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 43 percent plan to add an outdoor on-site dining space. "What While consumers mostly dig new digital dining options, they also lament the impact it is having on in-person dining.
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Modern Restaurant Management
OCTOBER 4, 2021
According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”
Modern Restaurant Management
AUGUST 17, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Restaurants vs. delivery services. Can't touch this.
Modern Restaurant Management
AUGUST 16, 2021
This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., The State of the Restaurant Industry. foodservice industry. “The U.S.
Modern Restaurant Management
AUGUST 25, 2020
Additionally, restaurants will experience a significant shift in technology and customer service. Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19. Good mechanical design starts with ventilation, filtration and proper airflow relation.
Modern Restaurant Management
SEPTEMBER 3, 2020
The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. Many establishments began getting the necessary authorizations and permits to use, or increase the use of, their sidewalks, courtyards, and in some cases even parking areas, as outdoor dining space.
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