Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers.

Book 370

Book Management Management Restaurant Law 370

Restaurant365

JANUARY 11, 2022

Hold managers and team members accountable and require communication on daily shift activities, customer issues, maintenance problems and more. With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. So, how can restaurants address these air quality issues and get more customers through their doors each night? What Makes Customers Happy?

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Four Tech Solutions to Improve Guest and Employee Experiences. Here are four top technologies that can reshape the drive-thru, enhancing the employee and guest experience while boosting the bottom line.

Employee Relations 198

Employee Relations Customer Experience Customer Service Mobile Ordering 198

Restaurant365

JANUARY 11, 2022

Hold managers and team members accountable and require communication on daily shift activities, customer issues, maintenance problems and more. With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report.

Management 142

Management Management Employee Relations Communication 142

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. Britt Mills, Senior Director of Customer Experience at Mobiquity. Barry McGowan, CEO Fogo de Chão.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Down the line, menus will become practically customized to the individual consumer. Every minute!

Employee Relations 190

Employee Relations Back of House Front of House Customer Experience 190

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 207

Kitchen Safety Food Safety Cash Management Food Supply 207

Bingage

MAY 28, 2020

While the government has given a clean chit to online food delivery partners to resume their operations, some misinformation regarding the safety of these services has made people consider it unsafe for health. Related Read: Everything you should know about Cloud Kitchen Business Model. Follow Safety guidelines.

Delivery 98

Delivery Online Ordering Kitchen Safety Employee Relations 98

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. This year we witnessed how resilient our customers are. Shyam Rao, CEO and Cofounder, Punchh.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. Restaurants’ often-tiny kitchens place cooks shoulder to shoulder, and those in the space can share the same air for hours. I’m only going to restaurants without table service.

Kitchen Safety 145

Kitchen Safety Food Safety Employee Relations Fine Dining 145

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

The Restaurant Times

MARCH 31, 2022

Starting a casual dining restaurant business is not that easy – you need to think about funding, kitchen equipment, staff, and cuisines. You should have a clear vision about what kind of services you want to give. Research about your target customers and then format a restaurant plan as per the needs and wants of your customers.

Casual 52

Casual Dine-in Tourism License 52

Next Restaurants

AUGUST 20, 2020

However, reconstructing and equipping your business with the COVID-19 pandemic in mind could help save you a lot of time, stress, and money if this way of life becomes our new normal or if other illnesses bring on future pandemics. Upgrades Can Improve Safety. It can also help keep customers and staff safer.

Kitchen Safety 132

Kitchen Safety Employee Relations Customer Service Dine-in 132

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? Cross-contamination is a common way for pathogens and other contaminants to end up on a customer’s plate.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Staying nimble given the fluid environment.

Front of House 209

Front of House Back of House Online Ordering Kitchen Safety 209

The Restaurant Times

APRIL 8, 2022

If you are interested in starting a Quick Service Restaurant (QSR) in the UAE but holding back your aspirations due to limited financial resources, worry no more. The business plan should precisely capture your business objectives, industry-related factors, and financial viability. Purchase Kitchen Equipment.

License 52

License Kitchen Safety Employee Relations Mobile Ordering 52

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

The Restaurant Times

MAY 12, 2020

Cloud Kitchens, also known as dark kitchens, ghost kitchens, virtual restaurants, and delivery-only restaurants, run entirely on the strength of their back-of-house operations. As the kitchen infrastructure is the backbone of every cloud kitchen restaurant, it should be well managed and organized.

Operations 72

Operations Kitchen Safety Food Safety Inventory 72

MBB Hospitality

APRIL 14, 2023

This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. This includes regulations pertaining to health and safety codes. You want to consider planning the standard operating procedures.

License 52

License Food Supply Insurance Small Business 52

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

The Restaurant Times

MARCH 13, 2023

While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. The aim is to avoid a collision.

Back of House 52

Back of House BOH Front of House FOH 52

The Restaurant Times

FEBRUARY 18, 2022

Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software. Enforcing best safety, hygiene, and sanitation practices in the kitchen. Coordinating with kitchen staff and assisting them . Keep track of new trends in the industry.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

The Restaurant Times

OCTOBER 22, 2021

From banana breads and pancake cereals to mini pizza cereal and mug recipes, baking was on top of people’s minds whenever they picked up kitchen crockeries, as per the social media trends. When opening a bakery business you need to pay special attention to what name you want your customers to call your bakery with.

License 52

License Back of House Kitchen Safety Equipment 52

Modern Restaurant Management

JANUARY 22, 2021

A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. He also launched Fireteam Logistics LLC, an Ohio-based transport and delivery service, and recently partnered with Amazon Logistics. Army Officer.

Franchise 204

Franchise Franchising 2020 2021 204

The Restaurant Times

DECEMBER 20, 2021

So, ensure that every detail of the bar is aligned with the concept, right from the style of service to decor & ambience. Some of the common permits required are: Employee Identification Number (EIN). Food Service License. You need to get a food service license if you plan to serve food at the bar. Hire Staff.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service. out of 5.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Lavu

JANUARY 15, 2020

You need funds to restock your inventory, pay your staff, obtain or renew permits, buy business assets, and replace your restaurant equipment. Although SBA does not provide the funds itself, it provides a safety-net for lenders that allows them to approve restaurant business leans applications. Equipment Financing.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

NOVEMBER 2, 2023

Shaw's “ Who Watches the Kitchen ?” Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. By the end of the book, readers will know how to protect themselves (and their customers). " Why write this book now?

Kitchen Safety 190

Kitchen Safety Food Safety Allergens Employee Relations 190

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. "ezCater's platform provides effortless online ordering and exceptional customer service."

Franchise 166

Franchise Franchising Catering Online Ordering 166