Modern Restaurant Management

JULY 14, 2020

. “With 100 years of quick service success, the time has never been more perfect to envision what the next century of White Castle and the restaurant industry looks like. Restaurants interested in opting in or customers interested in recommending their favorite Black-owned restaurants can visit doordash.com/black-owned.

Mobile Ordering 128

Mobile Ordering Certification Loyalty Program Kitchen Safety 128

EATER

JUNE 26, 2020

Expecting the worst, they were surprised to realize at the end of May that they were doing so much business through takeout and delivery that they were on track to meet their original sales predictions. After the pandemic shut down dine-in service around the country in March, some 6 million restaurant industry workers lost their jobs.

Front of House 123

Front of House Back of House Guest Recovery Loyalty Program 123

Modern Restaurant Management

AUGUST 16, 2021

Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., Throughout the pandemic, QSR restaurants, particularly chains, benefitted from well-established off-premises services, like carry-out, drive-thru, and delivery. foodservice industry. “The U.S. percent, compared with 3.1

2021 177

2021 Guest Recovery 2019 Loyalty Program 177

Modern Restaurant Management

SEPTEMBER 30, 2020

13 percent said it was because they now prefer takeout/delivery. The importance of making guests feel comfortable. Takeout and delivery: a fast-growing and critical component for restaurant success. Most important factors when it comes to the takeout and delivery. Incentivize guests to choose your restaurant.

2020 179

2020 Mobile Ordering Guest Recovery Customer Service 179

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 211

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 211

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. . Takeout For Good.

Food Safety 137

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 137

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. “We put the safety of our employees first.

Mobile Ordering 118

Mobile Ordering Kitchen Safety Online Ordering Coaching 118

Modern Restaurant Management

MAY 16, 2020

The return of high-value customers with large business orders is a big opportunity for restaurants. Merchandise new take-out procedures that will make customers feel more secure — such as curbside pickup and mask and glove requirements. Deliver on Delivery. Delivery offers fewer chances for guest recovery than dine-in.

Guest Recovery 176

Guest Recovery Social Media Catering Merchandise 176

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Sandy Reinhardt joined Schostak Brothers & Co., SevenRooms Partners with TheFork.

Food 141

Food Tip Distribution Guest Recovery Food Safety 141

Modern Restaurant Management

OCTOBER 29, 2020

“2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder. Since the start of COVID-19, Nextbite has launched 15 brands and has added over 1,000 delivery-only restaurants nationwide.

Online Ordering 124

Online Ordering Customer Service Seasonal Menu Food Order 124

Foodable

JULY 6, 2021

Listen to "Understanding, Engaging, and Retaining Your Guests | Season 4, Vol. Bikky is the first CRM for restaurants that helps them power digital hospitality by providing the system of record for all of the restaurant's guest data. Bikky wants to provide the tools to engage customers based on behavior. 2: Bikky" on Spreaker.

Guest Recovery 96

Guest Recovery Email Marketing Point of Sale Hospitality 96

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics.

Food Safety 108

Food Safety Customer Experience Website Management Employee Relations 108

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're SpotOn Executive Team. online recipes.

Serving 171

Serving White Paper Food Recycling 171

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 176

2021 Loyalty Program Coupons Fast Casual 176

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Top Foods Across Major Markets. Customer Satisfaction Survey.

2021 116

2021 Loyalty Program Mobile Ordering Consumer Goods 116

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 5, 2020

Virtual Service Offerings : New Virtual Service Offerings will now appear on business pages offering virtual consultations, classes, tours, shows and performances. Yelp Virtual Services. Since we’ve made new banner alerts available, more than 224,000 businesses have written personalized messages to their customers.

Guest Recovery 101

Guest Recovery Food Safety Loyalty Program Point of Sale 101