Modern Restaurant Management

DECEMBER 30, 2020

Government help is expected, but in the current crisis, it’s clear that what restaurants really need, above all else, is customers and revenue. Marketing Moves to Make Now. Franchise brands have the benefit of higher levels of awareness and national brand marketing dollars behind them. newsletters or periodic updates).

Loyalty Program 216

Loyalty Program Email Marketing Online Ordering Employee Relations 216

Goliath Consulting

SEPTEMBER 7, 2023

With technology evolving at a rapid pace, the way customers engage with eateries has undergone a drastic transformation. In this post, we’ll outline top digital marketing strategies that every restaurant should consider to stay competitive in the current digital landscape. Go live during peak kitchen hours showing dish preparations.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

7 Shifts

JANUARY 7, 2021

As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

FEBRUARY 2, 2022

Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Thankfully, using the right technology the right way can help you do more with less to elevate your guest experience and improve profit margins. Here is your 2022 guide for a successful Restaurant Week.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

iTab POS

NOVEMBER 8, 2018

Boost Customer Retention. A well-rounded experience is more than just the first impression. Especially in the business world, leaving customers with a memorable experience is vital for your business. It’s the experience that keeps people coming back. It’s the experience that keeps people coming back.

Loyalty Program 45

Loyalty Program Marketing Email Marketing Customer Experience 45

The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

SpotOn

MARCH 5, 2024

Kim Dieu knows marketing. Before she opened the modern Vietnamese concept Mi' N Tea , alongside her brother, Troy, and parents, Kim Tran and Dan Dieu, she worked in product marketing and graphic design, helping build brands.   When they first opened, third-party platforms helped Mi' N Tea find potential customers.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. Types of Reward Marketing.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. In 2021, we will see a dip in customer satisfaction.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. Many hospitality businesses already operate over a variety of channels.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Modern Restaurant Management

DECEMBER 2, 2019

With data showing that 65 percent of gift card recipients spend approximately 38 percent more than the face value of their cards, restaurant brands should be taking action to optimize their gift card programs for the holiday season. The holiday season is coming and gift cards are still the present du jour.

Point of Sale 177

Point of Sale Loyalty Program Email Marketing Mobile Ordering 177

Apicbase

AUGUST 5, 2022

If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan. Of course, marketing isn’t the only thing that makes or breaks a business, but it does give you an edge when you expand and open in new locations. You don’t need a fancy consultant to do your marketing. It doesn’t.

Marketing 97

Marketing Operations Social Media Email Marketing 97

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

The Restaurant Times

JUNE 2, 2020

However, with a focussed strategy, cloud kitchen owners can enhance their customer engagement and retention to make a mark in the industry. This blog post majorly covers different marketing channels, the planning process as well as tips to increase customer retention for dark kitchens. . Incentivize Your Customers .

Loyalty Program 81

Loyalty Program Social Media Website Management Online Ordering 81

Touch Bistro

MAY 26, 2021

In 2019, research by BRP Consulting found that 38% of dining experiences now involve smartphones or mobile devices. And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. Of course, not all restaurant apps are created equal. Native Mobile Apps.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. But knowing how to teach empathy can make a serious impact on your staff, customers, and the bottom line. This important skill can create a positive workplace culture and improve the hospitality experience for guests. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

The Restaurant Times

FEBRUARY 24, 2022

Restaurant marketing in today’s highly competitive industry necessitates precision, consistency, and thorough consumer data. Both online and offline marketing strategies can benefit from data gathered about your actual customers. What measures must one take to build a loyal customer base ? Know Your Customer.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. For most of your restaurant customers, delivery is an expected service. Doing this lets you find more customers near you and reach a larger audience. Using delivery sites exposes you to more potential customers by increasing your visibility.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

BNG Point of Sale

OCTOBER 13, 2021

You can satisfy customers and make more sales with an upgraded POS. Effectively track a variety of tasks with a POS, and customize the system if your requirements change over time. One of the essential features of a POS system is its ability to give management and employees insight into customer demand patterns.

POS 52

POS Point of Sale Cash Management Loyalty Program 52

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Menu customization—If you offer multiple sides, different condiments, or other specialty additions, you can customize your menu to feature all that’s available.

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

Touch Bistro

APRIL 27, 2021

It’s clear that a well-design restaurant website is key to getting customers in the door (or ordering online), but great restaurant website design is a lot harder to achieve than you might think. Email Sign-Up Forms: Even if you don’t have a loyalty program, collecting customer emails is a great way to stay in touch with your guests.

Design 92

Design 2021 Online Ordering Website Management 92

Black Box Intelligence

MAY 5, 2023

Today, quality customer surveys are few and far between. Although restaurant brands understand the importance of collecting information around guest experiences, most are relying too heavily on mystery diner shoppers or comment cards to gather feedback, which are not personal or intuitive in nature.

Customer Experience 52

Customer Experience Customer Service Email Marketing Loyalty Program 52

Restaurant365

DECEMBER 4, 2020

This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Customer behavior isn’t something that will likely change overnight, so a challenge in 2021 will be to instill customer confidence in your business while still maintaining healthy operations.

2021 78

2021 Operations Mobile Ordering Social Media 78

ChefMod

OCTOBER 6, 2021

Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Optimal Supplier Integrated Pricing Gone are the days when vendor pricing organization was done through texts or email. The first meeting is where the presentation, assessment, and review of the products occurs.

2021 52

2021 Email Marketing Front of House Cash Management 52

Notch

FEBRUARY 26, 2019

This will require tracking not just the number of tables, but how many guests are present at each table. Create a restaurant loyalty program Focus on improving customer service Collect diner emails and use email marketing Remember that the guest experience plays a huge impact on whether a guest returns after their first visit!

Management 71

Management Management Loyalty Program Email Marketing 71

Modern Restaurant Management

APRIL 2, 2024

This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic. Embracing solo diners not only opens doors to a wider customer base but also presents an opportunity for establishments to differentiate themselves in a competitive market. First impressions matter.

Loyalty Program 164

Loyalty Program Catering Seating Email Marketing 164

Notch

FEBRUARY 26, 2019

This will require tracking not just the number of tables, but how many guests are present at each table. Create a restaurant loyalty program Focus on improving customer service Collect diner emails and use email marketing Remember that the guest experience plays a huge impact on whether a guest returns after their first visit!

Management 52

Management Management Loyalty Program Email Marketing 52

Modern Restaurant Management

JULY 6, 2023

However, there’s an opportunity to turn slow nights into "grow" nights and counter declining revenue by changing customer behavior. Although it might seem challenging, thanks to modern technology, restaurants can now understand and engage with their customers in new ways, ultimately filling up those empty tables.

Seating 180

Seating Innovation Marketing Loyalty Program 180

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Apple | Android Team Communication The Team Communication tool from 7shifts fixes the chaos of disconnected conversations, text threads, and email chains that seem to go nowhere. Try 7shifts for free. Get a Demo 6.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

JANUARY 10, 2024

These systems offer a unified solution for sales, inventory, and customer management. In some ways, this is the best of both worlds: Customers can enjoy the user-friendly POS experience while management relies on a more robust system for the staff and back office operations. But tips are logistically complicated.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

These systems offer a unified solution for sales, inventory, and customer management. In some ways, this is the best of both worlds: Customers can enjoy the user-friendly POS experience while management relies on a more robust system for the staff and back office operations. But tips are logistically complicated.

Management 195

Management Management Point of Sale POS 195

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Apple | Android Team Communication The Team Communication tool from 7shifts fixes the chaos of disconnected conversations, text threads, and email chains that seem to go nowhere. Try 7shifts for free. Get a Demo 6.

Operations 352

Operations Management Management Mobile Ordering 352

Clover - Restaurants

MAY 10, 2024

Digital marketing efforts like social media, email marketing, pay-per-click advertising, and search engine optimization can help you build a strong presence online. Digital marketing also helps you build stronger relationships with your current customers. 57% of consumers looked at restaurant reviews.

Marketing 52

Marketing Email Marketing Social Media POS 52

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 trillion to $1.34

2024 52

2024 Operations 2023 Loyalty Program 52