Customer Experience Dietary Restrictions Education Front of House 
Modern Restaurant Management
DECEMBER 28, 2023
Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!
Ken Burgin
JUNE 6, 2023
What are 10 ways they can use it to develop training material and activities to train restaurant FRONT OF HOUSE S TAFF? Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.
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Modern Restaurant Management
DECEMBER 12, 2019
The executive summary explains the business idea and provides a snapshot of your mission and how you serve your customers. This is especially true in the service industry where customers are directly connected to your staff. The way your staff treats customers will dictate the reputation of your business. The Summary .
The Restaurant Times
NOVEMBER 17, 2021
Online ordering is a lifeline for restaurants these days, and it’s difficult to argue against the advantages of having an in-house online restaurant ordering system. As a restaurant owner, you probably are already convinced of the need of offering your customer the convenience of online ordering. Restaurant Website .
Modern Restaurant Management
OCTOBER 16, 2019
Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. .”
Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.
EATER
FEBRUARY 23, 2021
They govern every aspect of the function, from who can make potato salad to how to deal with your dietary restrictions to the variety of drinks you’ll see: juices, teas, Sprite , “sprite,” and — if you’re grown enough — brown liquor. They imparted the beer with their energy, giving it its intoxicating qualities.
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