Modern Restaurant Management

OCTOBER 4, 2021

App downloads remain strong. 59 percent downloaded at least one new restaurant app in the last three months. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Lavu

DECEMBER 16, 2019

o app launch with promotions for customers to download your app. remember to make rewards achievable and realistic. o dine-in, take-out, and delivery. For delivery services, 79% used restaurant services, and 53% used third-party delivery such as UberEats. devise how customers will earn points or rewards.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Aaron Allen & Associates

AUGUST 24, 2022

Domino’s Marketing Campaign Domino’s proved their dedication to customer interaction by creating the Ultimate Delivery Vehicle contest for design aficionados. The theory behind this “real beauty campaign” was to give customers a Photoshop-free look at how the chain’s menu items actually look upon delivery.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Touch Bistro

MAY 26, 2021

Delivery is big business for restaurants right now. In contrast, using a direct online ordering system like TouchBistro Online Ordering lets you process all those 4th of July takeout and delivery orders directly from your website while keeping 100% of the profits. Download Now. Download Now. Restaurant Schedule Template.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. SMS following the dining experience that invites them to rate the meal they enjoyed for a discount or coupon they can apply to their next meal. So let’s start without wasting time.

2021 98

2021 Email Marketing Demo Loyalty Program 98

7 Shifts

NOVEMBER 1, 2022

Delivery and takeout options are endlessly accessible for most. Download now. Download now. A few ways to utilize direct mail are: Sending flyers or coupons to homes in your target market—this works well for a grand opening. We live in a world where diners are inundated with choices. So, what sets you apart from the pack?

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

JUNE 4, 2021

Recommended Download: Free Restaurant Labor Cost Calculator Template. In the restaurant industry, it can be applied to social media ads, local print advertising, coupons or deals, and more. Most restaurants will target a percentage of 20 to 30% of sales, though percentages do differ by industry: Quick service: 29.4%. Casual: 33.2%.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Food and Alcoholic Delivery. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Indoor Media

MAY 26, 2020

There’s no denying that there’s been an increase in online grocery shopping over these past few months with more people opting for home delivery or curbside pick-up. Frustrations are high with out-of-stock items, delivery delays, and mistakes in orders. However, 84% of online shoppers reported that they encountered an issue.

Advertising 78

Advertising Back of House Online Ordering Download 78

Touch Bistro

MAY 18, 2021

Download Now. Most ESPs make it easy to track the following KPIs: Delivery Rate: This is the percentage of emails you send that are actually delivered to people’s inboxes. For example, Bruegger’s Bagels sends subscribers a coupon for a free bagel with cream cheese in the welcome email for its newsletter. Download Now.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Black Box Intelligence

MAY 5, 2023

Consider Providing Incentives Rewarding guests for taking the time to provide their feedback by offering incentives—such as coupons, discounts, or giveaways—may be an effective way to encourage participation. Pick the Right Delivery Method You can choose to deliver your surveys to customers via QR code, email, or kiosks.

Customer Experience 52

Customer Experience Customer Service Email Marketing Loyalty Program 52

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. Third-party Delivery Services. Customer Acceptance of Delivery Fees.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

MARCH 23, 2020

Download the full guide, "Coronavirus Era: 13 Restaurant Marketing Ideas" here. With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. This idea can be applied to dine-in, pickup, and delivery orders. Bulk Is Best.

Marketing 203

Marketing Back of House Employee Relations Social Media 203

Modern Restaurant Management

MARCH 1, 2022

Delivery, which has become a flashpoint for customers and operators, has steadily decreased since its peak in 2020. Just 49 percent of survey respondents reported using delivery at least once per week in November 2021, a steady decline from 60 percent in November 2020. App downloads remain strong. ” QSR App Adoption.

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Touch Bistro

JULY 15, 2021

Download Now. Download Guide. Promote Your Restaurant on Food Delivery Apps. If you work with third-party delivery apps like Uber Eats and DoorDash, you have a lot of restaurant marketing options right at your fingertips. Download Now. When you send out coupons, make sure there’s a unique code on them (e.g.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

JUNE 14, 2023

“Most loyalty programs are largely transactional, and many brands still heavily rely on discounts and coupons to drive sales. If acquisition is something you want to put dollars behind, gamification content can be a fresh and clever way to acquire new customers, motivate app downloads, and capture zero-party data.

Loyalty Program 179

Loyalty Program Point of Sale Email Marketing Customer Experience 179

Modern Restaurant Management

MAY 13, 2022

For instance, the use of AR technology can turn a digital screen into an interactive ad that can generate restaurant coupons with the integration of QR codes. QSR marketers can now leverage location and audience data to tie ad exposure back to brand sentiment, purchase intent, footfall, website visits, app downloads, and more.

Innovation 167

Innovation Advertising Social Media Fast Casual 167

Modern Restaurant Management

MAY 27, 2020

Expanding mobile ordering and contactless pick-up or desk delivery. Contactless delivery and drop off for catering. ” “Since mid-March, we have raised enough funds to support the delivery of more than 300,000 meals across nine U.S. Altering seating arrangements to improve spacing between guests.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

ChowNow

NOVEMBER 11, 2020

For restaurant owners, using third-party delivery apps like DoorDash, UberEats, Grubhub, and Postmates can seem like a necessary evil. Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. An added bonus?

Ordering 138

Ordering Loyalty Program Online Ordering Mobile Ordering 138

Restaurant365

NOVEMBER 26, 2019

These apps combine menus, reservations, order placement for takeout or delivery, and other useful features onto mobile—where your customers already are. Apps can help you promote reward programs using targeted coupons and special deals. Delivery service POS.

2020 117

2020 Management Management Mobile Ordering 117

Buzztime Business

SEPTEMBER 20, 2023

Offer a giveaway (ask your liquor distributor for “swag” from booze brands) or a $5 coupon to the first 25 RSVPs. Playing QB1 is as simple as downloading the Buzztime Bets! Even if your bar or restaurant doesn’t normally offer delivery, make an exception for the big game. 4) Incentivize Early RSVPs People follow the crowds.

Email Marketing 78

Email Marketing Social Media Events Back of House 78

Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. The Appeal of Coupons and Discounts. Vericast offered for proprietary survey findings related to consumer sentiment around the use of coupons and discounts. Based on responses from 1,000 U.S.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Black Box Intelligence

NOVEMBER 1, 2021

Click here for the free download. . Powered by survey data from 100+ restaurant companies, download the full results here. . Download the State of the Restaurant Workforce report for the latest data from Black Box Workforce Intelligence combined with some highlights from the annual Total Rewards Survey. . .

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84