Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. With the continued uncertainty of the current macroeconomic climate, brands must find ways to reduce marketing spend while driving more value from their customer base.

Loyalty Program 189

Loyalty Program Merchandise Mobile Ordering Fast Casual 189

Restaurant Business

DECEMBER 2, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. Utilizing data to own the entire customer experience can help boost brand loyalty—and increase repeat visits—by enhancing the post-dining experience.

Customer Experience 97

Customer Experience Loyalty Program Email Marketing Coupons 97

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.

Marketing 198

Marketing Loyalty Program Email Marketing Coupons 198

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. However, the best available coupon and fastest delivery time tied in second place. This is not just about a meal; it's a curated journey of flavors designed for the ultimate romantic experience.

2024 197

2024 Loyalty Program Food Order 2030 197

Touch Bistro

AUGUST 20, 2021

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

Modern Restaurant Management

OCTOBER 24, 2023

While restaurants might have expected to see a bigger shift back to in-person transactions as a result of customers looking to cut costs, there simply hasn’t been a dramatic change in behavior. The delivery experience is a new and evolving part of the customer journey, one that restaurant brands need to better understand.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

OCTOBER 6, 2022

Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. So, you can attract new customers and encourage existing ones to stick around for a bit longer with happy hour promotions. Make a Special Menu, Don't Include Everyday Things. Load Up the Menu With Shareables.

Loyalty Program 204

Loyalty Program Social Media Point of Sale Customer Experience 204

Modern Restaurant Management

NOVEMBER 15, 2023

Price was the top priority for all consumers, followed by menu and location. For example, attractive menu items are important to nearly 60 percent of households without children but just 47 percent of households with children. They reported that coupons and promotions that offered them the opportunity to save money appealed to them.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

JANUARY 6, 2022

The restaurant industry has survived nearly two years of the global pandemic, adapting to ensure they provide the best possible experience for new and returning customers. Customers are craving convenience, now more than ever. When customers order for delivery, they spend an average of $32 per order.

2022 198

2022 Online Ordering Loyalty Program Customer Experience 198

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Indoor Media

NOVEMBER 4, 2021

Many customers may feel better eating takeout than visiting your restaurant in person due to the ongoing COVID-19 pandemic. However, in 2020, loyal customers spent twice as much on takeout meals compared to those who were not members. You can also use them to intrigue your customers with menu items available only for takeout.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Restaurant Engine

MAY 24, 2022

Your customers will thank you. As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. What your customers experience with your restaurant is as important as the food they eat. 1: Your Customers Get Faster Service. Thinking about a POS system?

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. By improving customer experience, you increase your revenue because happy customers spend more. tweet this).

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Restaurant Engine

MARCH 23, 2022

? ? An app provides another positive customer experience. ? ? ? restaurant apps; features that improve the customer experience (3/23). Adding a restaurant app to your digital marketing arsenal can improve the overall customer experience. 1: Customers Want Online Ordering. 3: Customers Want Coupons.

Loyalty Program 64

Loyalty Program Online Ordering Customer Experience Mobile Ordering 64

Next Restaurants

FEBRUARY 5, 2020

While it may be true that boomers and millennials want different experiences when they dine out, everyone responds to effective marketing techniques. The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. Create A Stunning Menu.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. Personalization Drives Brand Loyalty. Can't touch this. Can't touch this.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Open for Business

APRIL 3, 2023

For restaurants, it’s an experience, not just the food or the hospitality, notes Green Seed Group. Consider putting a coupon code for online orders in your ad so you can measure ROI. Even the way you display prices on your menu can affect what guests order. Try a bit of menu engineering to find out what works for you.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

The Restaurant Times

MARCH 17, 2023

Vying for customers, then, has to be incredibly creative to stand out. The purpose of this strategy is to attract customers to your restaurant. The problem, though, is that restaurant marketing strategies can take a lot of different shapes, and only some tactics will appeal to every customer.

Advertising 52

Advertising Email Marketing Loyalty Program Social Media 52

Cheetah

OCTOBER 22, 2020

Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones. Yelp Reservations offers a new feature that links your digital menu to your restaurant’s Yelp page to avoid contact via shared items such as a physical menu. Start a Loyalty Program.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. Today’s restaurant customer wants what they want when they want it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. 2: Streamline Your Online Menu. 3: Integrate Your Online Menu.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

The Restaurant Times

JUNE 29, 2020

More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. Follow these below-mentioned tips on how to market your cloud kitchen in Saudi Arabia and reach out to potential customers. Remember to highlight the USPs of each brand, along with creating a crisp and concise menu.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Indoor Media

SEPTEMBER 19, 2017

Adding your restaurant’s menu to your website helps increase online searches that turn into off-line conversions. Research shows that 83% of consumers read a restaurant menu online before deciding on a restaurant. Coupon Advertising. Be wary though, not all coupon advertising programs are created equally.

Advertising 78

Advertising Coupons Social Media Loyalty Program 78

BNG Point of Sale

AUGUST 25, 2021

Whether customers reference your menu on your website or through the help of an outside delivery service, online ordering has become a more common and more convenient way for customers to support local restaurants. . Having reserved parking for customers and delivery services ensures people can pick up orders easily.

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. 3) Keep Customers Happy With Text Message Restaurant Marketing. 3) Keep Customers Happy With Text Message Restaurant Marketing. Use that contact information to send out weekly specials to keep customers coming back.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Bingage

OCTOBER 5, 2019

Design a unique menu card. Most significant thing is to make sure that the restaurant menu designing should be unique and appealing. 10-page large menu that is giving customers many choices and ending up with multiple pages of completely unrelated items and slightest different dishes is off-trend now.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

Marketing4Restaurants

AUGUST 31, 2020

This not only simplifies things, but it’s also a great way to spread the word of your restaurant and get customers to order from you. Communicate with your customers online. Communication with customers is key during the pandemic. Communication with customers is key during the pandemic. environment. Run online payments.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. Mobile Apps.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Cheetah

FEBRUARY 20, 2020

Most bakeries have a variety of sweets, artisan breads, cakes and other guilty pleasures on their menu. One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. Stay Ahead. Let Your Personality Show.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

Cheetah

FEBRUARY 20, 2020

Most bakeries have a variety of sweets, artisan breads, cakes and other guilty pleasures on their menu. One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. This can save you a lot of time, money and hassle.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales. An Improved Customer Experience.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

BNG Point of Sale

DECEMBER 6, 2021

Implementing a point-of-sale system for your restaurant can help reduce these financial losses while providing other benefits that will improve the work experience for employees. Example: A good menu design helps customers make faster decisions on what to order.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Modern Restaurant Management

NOVEMBER 16, 2021

Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay. As such, it’s crucial for restaurants to find ways to increase efficiency and improve the dining experience.

Customer Experience 204

Customer Experience Operations Loyalty Program Front of House 204

Bingage

OCTOBER 5, 2019

Design a unique menu card. Most significant thing is to make sure that the restaurant menu designing should be unique and appealing. 10-page large menu that is giving customers many choices and ending up with multiple pages of completely unrelated items and slightest different dishes is off-trend now.

Loyalty Program 40

Loyalty Program Social Media Cash Management Seminar 40