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Creating a culture that attracts and retains with Danny Meyer

7 Shifts

Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). You can train skills, but you can't change who someone is. So we've never learned how to train someone who's otherwise not nice to be nice. Access the full webinar.

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Coffee News Recap, 12 May: World AeroPress Championship 2023 will take place in Melbourne, Oatly appoints new CEO & other stories

Perfect Daily Grind

The ICO’s Coffee Public-Private Task Force held a webinar to discuss the new EU deforestation-free regulations, which included 260 coffee professionals and EU representatives. The roles up for selection are Community Coordinator and Marketing & Communications Coordinator. Here are this week’s stories.

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How Hospitality & Restaurant Trainers can Work Remotely: a Survival Guide…

Ken Burgin

Hospitality training has usually been done in person – we hospo people like to ‘stand up and do it’. With the restrictions and closing of many restaurants and cafes, there’s an urgent need to present training in new ways. One you get into the online teaching and training world, you will find an enormous number of resources!

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Working Remotely – resources for cafe & restaurant owners

Ken Burgin

Boost your customer communication with more and better social media posts, including regular Facebook Live. Start to use video conferencing , using a tool like Zoom – they offer a wide range of training options, including short videos and support articles. I recommend doing one of their live webinars on using Zoom Meetings.

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Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

If your restaurant is suffering from cut staff, low morale, or ineffective training, you've come to the right place. In this webinar, you will learn: Recruiting and retaining the best people from a crowded a competitive jobs board. Which frequent and consistent communication tools tell your staff you care and make them care about you.

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PPP Part Two and More Restaurants Need to Know Now

Modern Restaurant Management

“Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.” The webinars will be held on Monday, April 27 at 2:30 p.m. To learn more and to register for the webinars, please visit: [link].

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L&L Puts Aloha Spirit into Practice

Modern Restaurant Management

Specializing in Hawaii-inspired plate lunches and comfort food since 1976, the brand took other initiatives including: Navigated new rules on the fly, while ensuring open lines of communication with its franchisees, who are treated like family – the company’s motto is “We Are Ohana (family).”

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