Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

7 Shifts

JULY 20, 2024

Consistent and authentic communication builds trust with your customers. Choose a prize that’ll excite your customers, like a free meal, a discount, or exclusive merchandise. Start using 7shifts today to enjoy easy team scheduling, enhanced communication, and improved labor management. These types of content garner 9.5

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

Open for Business

MAY 16, 2024

Clearly communicating these details can improve reservation volume and foot traffic. Communicating your mission, inspiration, and unique offering—including visuals—makes people feel more invested in the experience. OpenTable offers a customizable reservation widget you can easily add to your website.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

The Restaurant Times

DECEMBER 17, 2021

Merchandise coffee-related products in your store by posting aesthetic images of coffee mugs, jars, t-shirts, and equipment for brewing coffee at home! Whenever your customers have any questions about promotional events, coffee shop reservations, timings, or they just want to drop in and say hello, make sure to respond to them instantly.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Restaurant Clicks

NOVEMBER 12, 2021

The Spirit Room offers open communication and supports local artists. If you plan to host a family or business meeting, call to book a reservation, although it’s limited to eight people. Make a Reservation. Caverly’s Irish Pub gives out some great merchandise, including T-shirts to help preserve your memories at the pub.

Bar 145

Bar Seating Coaching Events 145

Lavu

MARCH 27, 2020

Cross-establishment communication, including front of the house to the back of house and vice versa. Commerce platform for the selling and tracking of items such as merchandise. Major technology companies are entering the online food ordering and reservations sector. Customer loyalty resources and gift card management.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Touch Bistro

JULY 15, 2021

This refers to the tone and language you use when communicating with customers. and adding a reservation or online ordering widget. Use Restaurant Reservation Apps. Reservation apps let diners search for restaurants in their area and make bookings all in one place. Step 3: Develop your brand voice.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

MBB Hospitality

NOVEMBER 28, 2023

Regular team-building activities, transparent communication, and recognition of individual achievements can fortify this culture. Embracing technology also extends to customer engagement through online reservations, mobile ordering, and delivery apps that cater to the convenience-driven consumer.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Gourmet Marketing

SEPTEMBER 23, 2021

There are many different approaches to this, but in general, you’ll want to be active on social media and look for opportunities to communicate with your audience. Simply request your audience to retweet a message and then they’ll be entered into a raffle for a chance to win a meal, some merchandise, or even something bigger.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

AUGUST 19, 2020

Integrating true digital experience into customer service will enable you to utilize customer data — driving decisions about merchandising, pricing and promotions. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. ” Bo Peabody, Co-Founder and Executive of Seated.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Technology 567

Modern Restaurant Management

OCTOBER 8, 2020

Based in Northern Virginia and helmed by owner Jennifer McLaughlin, Caboose Brewing Company is able to optimize its operations through better internal communications systems, staff and guest empowerment, and timely decision-making made possible by access to real-time operational data. Zuul Market Debuts. The new BOHA!

Kitchen Safety 388

Kitchen Safety Online Ordering Food Safety Point of Sale 388

Modern Restaurant Management

JUNE 11, 2020

Communicate and Embody Cleanliness. Communicate with your customers. Share new processes, whether with reservations and call-ahead seating, updated cleaning protocols, employee checks before shifts, and any other business changes. Do your customers see your staff disinfecting menus in between parties? On a Positive Note.

Social Media 428

Social Media 2003 Customer Service Customer Experience 428

Future Food

JUNE 16, 2020

Gemima Cody, the reviewer for The Age, reports that “as soon as reopening was announced the phones were unmanageable, and they had to shut off online reservations to cope.” Ben Shewry has turned Attica into a take-home emporium with dining kits and merchandise sales. Vargetto says "we could have served people a thousand times over."

Hospitality 120

Hospitality Food Food Safety Customer Service 120

The Restaurant Times

NOVEMBER 11, 2021

BlueCart is an online and mobile platform that allows you to order merchandise from multiple vendors with a single click. The time-saving advantages of technology can assist restaurants and hotels to find the software’s communication and organization tools to be simple to use. Source: Twilio Customer Stories. Blue Cart .

Management 93

Management Management Mobile Ordering Online Ordering 93

Modern Restaurant Management

APRIL 29, 2025

.” Black Market Reservatons In recent years, a black market for hard-to-get restaurant reservations has spread across the country. Technology has made it easy for individuals and companies to scoop up reservations from legitimate restaurant websites or restaurant-approved reservation sites like high-demand concert tickets.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

JULY 1, 2021

“Lack of communication with HQ” is reported as the No.2 And 76 percent would feel more connected with the HQ if they could access company communications on a mobile device. While some reservations remain with regard to safety measures, people are generally voting with their feet and their wallets. 38 percent).

2021 388

2021 Loyalty Program Mobile Ordering Consumer Goods 388