This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Summer brings sunshine, longer days, and—if you’re not prepared—hot kitchens that slow down service, impact food quality, and push your staff to the edge. For restaurant and bar owners, getting your kitchen ready for rising temperatures isn’t just about comfort; it’s about performance, food safety, and protecting your bottom line.
Consider the line cook who notices ticket times steadily creeping up and takes the initiative to communicate with the team and adjust the pace, all without management intervention. ” Try: “We commit to open communication because it strengthens trust and allows everyone’s voices to be heard.”
You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Dangers of Poor Communication. Steps to Improve Team Communication. What to Communicate and When.
How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? How do you ensure compliance with food safety and hygiene regulations? Becoming a restaurant manager entails leadership and communication skills.
Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.
When a diner with a food allergy chooses your restaurant, you’ll want to ensure that they won’t have to think twice about their safety. Likewise, ensure that you and your kitchen staff hold the necessary food safety certifications so that your guests are in good hands. Communicate Clearly. On the Menu.
As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat. Exceeding health and safety standards not only ensures the well-being of customers, but it also cultivates a positive experience that fosters loyalty.
Communications. As the coronavirus has taught us, a robust communications network is critical to ensuring that everyone is kept aware of changes. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Engineering the Perfect Menu. Food Safety.
On the flip side, poor operations can lead to inefficiencies that snowballlike staffing issues that slow down service, supply chain mishaps that throw off the menu, or rising costs that eat into profits. Kitchen and Food Efficiency A well-run kitchen keeps food quality high and service times fast.
Kitchen operations. Food safety and restaurant cleanliness. Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Kitchen Operations.
The not-so-simple trick is doing so while remaining committed to providing clear communications and amplifying an exceptional consumer experience at every touchpoint. Digital Menu Boards. Factored in are disruptions to staffing, supply chain, and changing regulations, driving a need to change menus almost daily in many locations.
Now that states are beginning to loosen their lockdown restrictions and reopen small businesses like restaurants, it’s fair to wonder how drastically the dine-in experience will have to change to accommodate the new safety requirements. How does that work with the new safety requirements? No Menu Sharing.
Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. Messaging about gluten-free options and safety protocols begins with your menu.
How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks? How do you ensure a team-oriented approach to working with the kitchen staff and other waiters?
Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.
Restaurants bring groups of people and that traffic often brings safety. Restaurants must build trust, communicatesafety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests.
Training in this area might include: Food safety : Food safety is non-negotiable. Menu knowledge : Learn the entire menu and how to upsell and cross-sell items on that menu. Culinary techniques : Ensuring kitchen staff are familiar with recipes, cooking methods, and plating standards.
SALIDO’s Restaurant OS has been adopted by top US-based and international hospitality operators, such as Eataly, Restoration Hardware, Eleven Madison Park, Laconda Verde, and Jean-George’s ABC Kitchen. In addition to using third-party platforms, restaurants must develop their own muscle to communicate and transact with consumers.
In addition to offering a consistent menu of takeaway meals, a restaurant can help its regulars prepare for the quarantined and work from home week ahead by selling staples at a fair price. And your supply chain probably requires menu simplicity anyway. Communicate clearly with your diners and shoppers.
Cardboard and static signage, antiquated Menu boards, aging sound systems, and a lack of customer engagement throughout their purchasing experience just doesn’t cut it anymore. I don't believe there is a more powerful medium than a strategically placed Scent Platform BEFORE the Speaker-Post and Menu Board.
Lastly, Internet of Things (IoT) devices are becoming increasingly popular, with sensors and smart devices for everything from tracking inventory levels to monitoring kitchen equipment performance. This data can be used to make informed decisions about staffing, menu changes, and promotional offers.
For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. Order Management : Reduce human error and speed up service with tableside ordering, kitchen display system (KDS) integration, and self-service kiosks. Your goals should guide your tech choices.
” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions.
Delivering Success with Ghost Kitchens. The pandemic has changed the way we view the dining experience – with quality, safety and speed of delivery somewhat overshadowing ambience and in-person service. A restaurant’s website has become its main line of communication and biggest opportunity to make a good impression.
If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Re-engineer Menus. The restaurant dining experience has changed forever and menu items must also adapt to these times.
For starters, their plans include using AI agents to run repetitive admin; applying voice-automated AI to drive-through and back-office operations; implementing computer vision to speed up meal delivery; and sensor-tagging hard-working kitchen kit to predict maintenance needs.
Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Embracing preparation and safety protocols as part of your restaurant's story. Seeking opportunities to create new, lasting rituals to signal safety, to claim new spaces and to innovate.
However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Offer Disposable Menus.
Through voice-enabled ordering and payment systems, patrons can navigate menus, place orders, and settle bills, all while minimizing physical contact and enhancing safety protocols. Robotic Kitchen Assistants The rise of robotic kitchen assistants powered by advancements from companies like Slang.ai
From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. Knowing the reason helps guide every decision, from choosing the right space to redesigning the menu or layout. Remember, location influences customer flow, staff retention, and menu pricing.
. "First and foremost, restaurants need to address the obvious points about density and restrictions being put in place by local public officials, about cleanliness and safety and engagement. In today's world, safety is the third leg of the stool. Utmost care and attention is required today."
Can you temporarily simplify your menu to cut down on ingredient purchases? To keep a steady flow of customers ordering from your restaurant, ensure you have a plan in place to communicate the ways that your business is taking precautions to keep food and deliveries safe.
What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept? Everything helps.
Maybe you picked up quickly on the restaurant menu and what was demanded of your station on the line, or as a second semester student you are feeling underchallenged and certain that you can handle anything. It shows you how the kitchen works and helps to qualify who the players are and what their roles might be. You want more!
“We’ve tried to be more personal and communicate with them one on one so we understand how we can support them in a way that is most helpful to their specific situation,” he said. “The idea around delivery-only kitchens is something we began researching and implementing many months ago. and Canada.
Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.
US Foods Ghost Kitchens. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. US Foods Holding Corp. We help the operator through every major decision.
“I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” The online menu offers crispy, oven-baked chicken bites in three different spice dusts including Black Garlic, Lemon Black Pepper, and Peri-Peri, a mix of tangy, sweet and spicy. Contest Details.
If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.
According to PBS, some food banks are experiencing as much as 4x the usual volume of community members needing aid from food pantries–in some cases requiring assistance from the National Guard. Aramark Creates Safety Plans. Touchless cleaning for the safety of employees. Increased frequency of cleaning high-touch areas.
While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. The workforce also experienced a major reset.
Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. Job responsibilities for each department (Be as detailed as possible without being preachy.
Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. Toast’s public directory of participating restaurants across the U.S. ” The BOHA!
Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. Lets explore each feature in detail.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content