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Practical Tips for Hiring and Retaining Seasonal Restaurant Staff

Modern Restaurant Management

Start Early, Hire Smart The best seasonal teams are built long before the season starts. Begin recruitment at least six to eight weeks in advance, and tap into multiple channels such as local colleges, culinary schools, job fairs, employee referrals, and past seasonal hires. Documenting all expectations is also recommended.

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The Hidden Ingredient to Restaurant Resilience? Better Communication Tools  

Modern Restaurant Management

In the fast-paced world of food service, communication is everything. Yet many restaurants are still relying on outdated or overly complex communication tools that slow down operations and hinder their ability to deliver exceptional service. This creates a smoother transition for new hires and reduces frustration for team members.

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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

Scalability: During peak hours or seasons, digital hosts can easily scale to handle increased call volumes with concurrent call capability without additional hiring Even for a smaller operation, the constant interruptions by the phone can create additional challenges on employees, especially if they are understaffed since Covid.

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23 Waiter Interview Questions to Hire the Best Staff for Your Restaurant

7 Shifts

Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Providing good customer service alone can boost business by as much as 50% , so hiring an experienced waiter or waitress improves customer satisfaction and loyalty. What does excellent customer service mean to you? What did you do?

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. In this webinar, Lauren Fernandez will dive deep into DEI, exposing obstacles and potential fixes for promoting genuine diversity and inclusion in hiring practices and organizational culture.

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Beating the Summer Rush: Three Tips to Get Your Restaurant Ready for the Surge

Modern Restaurant Management

Preparing Your Team Before the Rush Many restaurants make the common mistake of hiring once they’re overwhelmed, rather than staffing ahead of the rush. Hiring for the summer rush ahead of time allows for thoroughness, setting staff up for success.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. Digital not only powers seamless experiences but also unlocks guest data that can elevate hospitality across all touchpoints, both digital and in-person. It wasn’t just about survival; it was about reinvention.

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. Don't miss out on this exclusive panel, where three restaurant thought leaders will share their insights on the benefits and applications of ChatGPT.

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Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

Join Harlan Scott of Harlan Scott Hospitality, learn how to get back in control of your restaurant and your operation back on autopilot. Implementation of an onboarding and training program that makes a crucial first impression on your new hires. Do your staff think they’re working for the real deal?