7 Shifts

MARCH 10, 2021

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. There are email marketing campaigns, SMS or text messaging, social media, and blog posts. Attend a National Small Business Week event. Get a pulse on your local customer base.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Undoubtedly, it has become a community favorite across the country. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. And that's not all.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

ChowNow

FEBRUARY 27, 2024

In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Here are some tips and tools to help you get started.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Extra side, desert, take-home dressing, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

NOVEMBER 20, 2019

According to Statista , at the start of 2018, there were 86,630 registered/recorded enterprises in the restaurant and mobile foodservice industry in the United Kingdom. Ensure Your Website is Mobile Friendly. Leverage Social Media. How do you leverage social media? Let’s Talk About Organic Growth.

Social Media 134

Social Media Mobile Ordering Influencer Online Ordering 134

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Communicate with guests. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. Event management systems.

Technology 147

Technology Front of House Back of House Online Ordering 147

Open for Business

JANUARY 28, 2024

We talked to Matt Cohen, founder and CEO of Off the Grid, a network of gourmet mobile food trucks that hosts weekly markets at various locations throughout the Bay Area. They have an idea of how to market themselves, how to communicate to their customers, and what their core value is that they’re delivering.

Food Truck 78

Food Truck Food Social Media Mobile Ordering 78

Lavu

SEPTEMBER 29, 2023

Encourage open communication and provide frequent feedback and recognition for outstanding performance. Develop a strong employer brand and use multiple channels to attract talent, including social media, job boards, and networking events.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Cheetah

SEPTEMBER 9, 2019

In this third and final part of the guide we’ll walk you through the final steps of creating a memorable concept, getting people talking about your brand and other ways to make your mobile kitchen stand out from the crowd. Create a Solid, Memorable Concept Getting customers to talk about your brand is a powerful strategy for organic growth.

Food Truck 108

Food Truck Mobile Ordering Food Social Media 108

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 204

Technology Loyalty Program Front of House Online Ordering 204

Modern Restaurant Management

DECEMBER 21, 2023

We must continue bridging that gap through research, communications, and marketing. Noteworthy among these solutions were the widespread embrace of contactless payments, the growing popularity of mobile ordering platforms, and the integration of sophisticated point-of-sale (POS) systems.

2023 124

2023 2024 Insurance Employee Relations 124

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Cheetah

SEPTEMBER 9, 2019

In this third and final part of the guide we’ll walk you through the final steps of creating a memorable concept, getting people talking about your brand and other ways to make your mobile kitchen stand out from the crowd. Create a Solid, Memorable Concept Getting customers to talk about your brand is a powerful strategy for organic growth.

Food Truck 92

Food Truck Mobile Ordering Food Social Media 92

Restaurant365

MARCH 25, 2020

Promote your delivery service through your mobile app and email lists, especially if your restaurant is not known for delivery and takeout. Use social media to post photos and videos of your meals and successful takeout/delivery operation. ” Require that takeout be ordered and paid online. Provide curbside pickup.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Open for Business

NOVEMBER 21, 2022

Though you can probably remember all the vital facts about the people in your inner social circle, it’s impossible to remember everything about a restaurant’s hundreds or even thousands of guests. Most potential guests, especially Millennials and Gen Z , first notice a restaurant online, usually on social media channels.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Focus POS

APRIL 8, 2019

Program sent too many communications, or communications that were not relevant. To solve this, you can use the data from your point of sale (POS) system to create communications that are targeted to those who will be most interested. Invitations to exclusive events such as a tasting party for new menu items.

Loyalty Program 113

Loyalty Program Point of Sale POS Reference 113

The Restaurant Times

JULY 27, 2020

As per industry experts, social distancing is going to be the new normal that both customers and restaurateurs have to embrace. . How To Restart Restaurant Operations While Maintaining Social Distancing Norms. Embrace The Social Distancing Measures . meters distance. Reduced Capacity. Reinforcing Contactless Dining Experience.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

The Restaurant Times

APRIL 21, 2021

Desert Chill was the first mobile food company launched in the country in 2008. The truck design also plays a role in communicating the unique selling point of your business. Moreover, you should also consider investing in a personalized app to receive online orders. . Participate In Events. Build Your Own Website.

Food Truck 59

Food Truck Food Social Media Seasonal Menu 59

The Restaurant Times

DECEMBER 6, 2021

Every restaurant focuses on these elements in order to reflect its ideals to the market. Your brand’s ‘tone and voice’ is evident from your website, social media, marketing materials, live events, etc. . In that situation, you may soon become the go-to spot for business lunches and networking events. .

Social Media 52

Social Media Loyalty Program Customer Service Customer Experience 52

MadMobile

NOVEMBER 4, 2022

It’s time for your restaurant to tap into the power of the fastest-growing social media app that has taken the world by storm—TikTok. TikTok is a short-form video-focused social media app. What helps TikTok stand out among the other social platforms is its strength in being an entertainment platform.

2023 40

2023 Social Media Influencer Customer Experience 40

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

The Food Corridor

MAY 22, 2020

When will large events open back up? Either way, social distancing, an increased focus on personal hygiene, face mask wearing, and contact tracing at all kinds of restaurants and in kitchens may be the new normal. With festivals and events of all kinds cancelled for the foreseeable future, food truck operators have had to adjust.

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. ” Delivering Jobs.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Single Platform

DECEMBER 18, 2018

Hotschedules is a restaurant management solution aimed to help you make schedules faster, communicate changes more efficiently and reduce labor costs. There are traditional kiosk systems, pay-at-the-table tools, self-serve kiosks, tablets, and mobile ordering from any device, such as customer phones.

Management 36

Management Management Point of Sale Email Marketing 36

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 195

Management Management Email Marketing Point of Sale 195

Single Platform

DECEMBER 18, 2018

Hotschedules is a restaurant management solution aimed to help you make schedules faster, communicate changes more efficiently and reduce labor costs. There are traditional kiosk systems, pay-at-the-table tools, self-serve kiosks, tablets, and mobile ordering from any device, such as customer phones.

Management 28

Management Management Point of Sale Email Marketing 28

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. These incentivize employees to stick around and perform better in order to attain their bonus. Communicate Company Goals and Values. If they aren't, consider quarterly bonuses.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

FEBRUARY 10, 2023

Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. When you upload just a photo of your menu, not only will search engines not be able to find it, but it will also be difficult for people to scroll through it on their mobile devices. So do you need a restaurant website?

Social Media 197

Social Media Mobile Ordering Email Marketing Online Ordering 197

24/7 Waiter

JUNE 15, 2017

Technology, though already a huge part of daily life, has flooded the restaurant industry and this is in direct response to an increase in consumer reliance on mobile devices, apps and electronics of all kinds. Well, look at one of the largest of all current restaurant trends – apps for online ordering. Your Benefits.

Operations 28

Operations Loyalty Program Online Ordering Point of Sale 28