Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. Many hospitality businesses already operate over a variety of channels.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone. Use pre-shift reporting and digest emails, filled with important information about guests and reservations for the upcoming shift to prepare for the night or afternoon ahead. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Open for Business

MARCH 21, 2023

Word-of-mouth marketing and evangelism marketing are valuable parts of a restaurant’s marketing strategy. Because word-of-mouth marketing is an unpaid form of advertising, you can use this important tool no matter your restaurant’s marketing budget. Word-of-mouth marketing is a form of organic advertising.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Companies rushed to market with new digital solutions out of necessity and customers were satisfied with the initial products. Now brands are trying to balance speed to market and operational readiness.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

7 Shifts

NOVEMBER 3, 2021

Some programs are designed to intercept the data flowing to and from a POS system, as was that case with a breach at Wendy's locations. The report also noted the use of keyloggers, which are programs designed to capture the keys struck on a keyboard. Criminal Hacking (45% of all breaches). Billion, which is a 69% increase over 2019.

Audits 370

Audits POS Loyalty Program Information 370

QSR Automations

DECEMBER 22, 2023

It’s no secret that the last few years have been chock-full of hurdles for restaurants and hospitality. Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant. His work in marketing allows him to constantly meet new and amazing people.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Chris Prociv, VP Marketing & Innovation at La Brea Bakery.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Restaurant365

SEPTEMBER 16, 2021

Alongside other career programs, examine your own internal promotion process. The hospitality industry is in constant hiring mode. To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire. Initiate an Employee Loyalty Program.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. Sounds simple enough, right? ” Mary is 100% right.

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Our success has come from communications, consistency and customer focus.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. INAA will develop 10 restaurants in the Dallas-Fort Worth market, with the first location scheduled to open this year.

Franchise 199

Franchise Franchising 2020 2021 199

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Front of House Seasonal Menu 78

Transact

APRIL 2, 2020

Brand loyalty is now taking a backseat to health standards. Use social media or email to communicate with your loyal and prospective customers. . If you need emergency cash, there are quite a few relief funds and charities specifically for businesses, and specifically hospitality workers: U.S. The Giving Kitchen.

Social Media 100

Social Media Kitchen Safety Food Safety Customer Service 100

Cheetah

SEPTEMBER 23, 2020

This relief program has ended. In less than a week, Tock came out with an entirely new product for its restaurant reservation system: “We created Tock To Go to help the hospitality industry keep going during these challenging times.”. OpenTable: Foodservice Industry Veteran. Yelp: Impressive User Base. . “$25

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Cheetah

SEPTEMBER 23, 2020

In the early days of the pandemic, Yelp announced: “$25 million in relief, primarily focused on supporting independent local restaurant and nightlife businesses, in the form of waived advertising fees, and free advertising, products and services, during this period” This relief program has ended. OpenTable: Foodservice Industry Veteran.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 352

Operations Management Management Mobile Ordering 352

Clover - Restaurants

MAY 10, 2024

Digital marketing efforts like social media, email marketing, pay-per-click advertising, and search engine optimization can help you build a strong presence online. Digital marketing also helps you build stronger relationships with your current customers. 57% of consumers looked at restaurant reviews.

Marketing 52

Marketing Email Marketing Social Media POS 52

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Management 195

Management Management Operations Point of Sale 195

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59 The global foodservice market size reached $2,989.5

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

JANUARY 10, 2024

Some fall into different categories based on the hospitality segment they serve, configuration, or function. It can also be a platform that keeps employees connected to each other, eliminating the patchwork of text threads, emails, and phone calls. So does a CRM, which helps restaurants build repeat business and customer loyalty.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Some fall into different categories based on the hospitality segment they serve, configuration, or function. It can also be a platform that keeps employees connected to each other, eliminating the patchwork of text threads, emails, and phone calls. So does a CRM, which helps restaurants build repeat business and customer loyalty.

Management 195

Management Management Point of Sale POS 195

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

APRIL 2, 2020

Click here for NCR content about keeping commerce running for restaurants, Southern Glazer’s Wine & Spirits launched an online hub for trade customers, providing timely updates and important resources to help businesses in the hospitality industry navigate the COVID-19 pandemic.

Healthcare 174

Healthcare Employee Relations Online Ordering Customer Service 174

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

APRIL 7, 2020

Communication styles have never been as important to our employees and customers during this unprecedented time. Over the last month we've seen companies take on different communication strategies in a day-by-day changing marketplace. No evident change in marketing or communication strategy. No communication.

Communication 131

Communication Social Media Email Marketing Franchise 131

Social Hospitality

OCTOBER 21, 2019

Want to boost your restaurant marketing? Psychological techniques can give your restaurant marketing an effective boost. Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. As a result, your marketing will become more effective and efficient.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Social Hospitality

SEPTEMBER 3, 2019

Want to boost your restaurant marketing? Psychological techniques can give your restaurant marketing an effective boost. Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. As a result, your marketing will become more effective and efficient.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. This is why remarketing to existing customers should be a critical component of any restaurant's marketing strategy. The Buzz on Beverages.

2020 184

2020 Mobile Ordering Guest Recovery Customer Service 184

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. We can continue to show our support for the hospitality industry and the great, hardworking people it employs.

Mobile Ordering 118

Mobile Ordering Online Ordering Food Order Hospitality 118

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Installing self-serve micro markets and pop-up groceries. Expanded service offerings to best meet consumer needs.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

SEPTEMBER 14, 2021

She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Mad Mobile

FEBRUARY 5, 2024

And all requests, changes, and notes get communicated instantly without confusion. This level of flexibility creates a future-proof hospitality experience suited to the times. Built-in loyalty programs: CAKE makes it simple to create customized rewards initiatives that keep guests coming back for more.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Modern Restaurant Management

JUNE 19, 2020

Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. a WiFi marketing and analytics platform for digital agencies, in December 2019. PPP Forgiveness Links and EZ App. Bloom Intelligence Acquires SuperFi.

Food Safety 112

Food Safety Customer Experience Website Management Employee Relations 112