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Handling Unemployment Claims with Confidence

Modern Restaurant Management

Because here’s the truth: Even when we’re right, if our documentation is weak or our response is unclear, we’re going to lose unemployment claims. You’d be shocked how often someone is terminated for “performance” but there’s zero record of feedback, warnings, or coaching. Let’s fix that.

Document 340
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Minimizing Wrongful Termination Claims

Modern Restaurant Management

How operators can reduce risk with better documentation, consistent policies, and stronger training. But when I asked about the documentation, I got a sheepish shrug. Here’s what strong documentation looks like: Date and time of the incident Specific behavior observed Which policy was violated (cite the handbook if you have it!)

Document 251
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Is scheduling on paper killing your business? How scheduling software helps

ChowNow

Entering timesheets into payroll is tedious Restaurant payroll is a stack of endless documents. This means more time to coach your staff, wow your guests, and plan for growth. Would you be more actively recruiting new team members or coaching existing team members?

Coaching 195
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How Family-Run Bobe’s Pizza Grew their Five Locations with 7shifts

7 Shifts

Speeding up the onboarding process 7shifts handles employee onboarding by sending and storing documents. They can focus on developing their managers who can then focus on coaching their team. “That's usually the first place we go when trying to figure out how can we improve our labor.”

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How To Run an Effective Pre-Shift Meeting

7 Shifts

This section of the meeting gives managers time to teach and coach their team. This can be on a sheet of paper, on a digital document, or on a whiteboard. This includes any shift schedule changes , shift roles, side work assignments, events or large parties, and restaurant sales forecasts based on historical data. Teaching and lessons.

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The Future of Operational Excellence: A Radical Reimagining of Continuous Improvement and Feedback

Modern Restaurant Management

In their quest to develop a new auditing solution, Focus Brands International sought a more collaborative approach, and developed a virtual collaborative coaching model for store reviews. As part of their efforts, the company provided tools for an online coaching team who could provide reviews in each location’s language and time zone.

Audits 221
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How to Create a Restaurant Staff Training Manual

7 Shifts

Write your training guide as you’d coach them in person.) While you can’t watch over everybody’s shoulder while they figure things out, keeping documents by your POS systems will significantly speed up training and reduce costly errors. Close the document with a message written by you.

Training 370