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Being Short Staffed Is No Excuse for Poor Customer Service

Modern Restaurant Management

And now, as the pandemic subsides, and customers return to restaurants in growing numbers, owners and managers are dealing with another crisis: being short staffed. But being short staffed, even though it’s a legitimate excuse, is not justification for poor customer service. Your customers do not want to hear it.

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Tips and suggestions to pick a restaurant online ordering system

Rocket Fuel

Restaurant owners and franchisees in years past could rely on quick service, clean dining rooms, and friendly staff to stay afloat, but the scene has changed dramatically over the last decade. With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. An administrative interface.

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Avoid Digital Pitfalls When a Restaurant Changes Hands

Modern Restaurant Management

The challenge then becomes finding and purchasing a new domain name appropriate for the restaurant, updating all of the collateral branding pieces, online listings, social media, (possibly email accounts) and starting from scratch with SEO. hours, offerings, website link, ordering link, reservations and reviews).

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20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Food Service, Kitchen, & Hospitality Tech.

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Why Your Restaurant Should Prioritize Order Accuracy

Modern Restaurant Management

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! Perhaps they’re understaffed and struggling to keep up with incoming orders. Why is order accuracy so important for a restaurant?

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5 Cybersecurity Tips to Keep Your Online Restaurant Business Safe

Next Restaurants

In fact, they’re often easy targets for cybercriminals as they provide relatively hassle-free access to confidential financial data of their customers. 5 Cybersecurity Tips to Protect Your Online Restaurant Business. Have an SSL Certificate Installed. Once you install it, your guests will feel protected while paying online.

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ChowNow’s Preferred Partner Program gives restaurants tools and discounts to flourish

ChowNow

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.