Catering Customer Experience Dietary Restrictions Equipment 
Modern Restaurant Management
SEPTEMBER 22, 2022
Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. In addition to improving the customer experience, it allows everything to run more efficiently, increases table turnover, and increases the bottom line.
Modern Restaurant Management
DECEMBER 28, 2023
As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. They also extend to customer-facing areas of the business. The impact of AI on gathering customer feedback is truly revolutionary.
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Modern Restaurant Management
MAY 23, 2023
Globally, restaurants saw a notable shift in customer expectations and behavior during this time. As a result, restaurants had to quickly adapt by offering takeout and delivery options to cater to their customers' changing needs. In addition, many restaurants are now using digital menus in-house.
Modern Restaurant Management
AUGUST 16, 2023
Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.
Modern Restaurant Management
APRIL 28, 2022
Launching virtual brands helps established restaurants engage new customer segments in several ways—from breaking into new dayparts to testing new products and geographical markets to driving incremental sales—and there is plenty of room in the space for newcomers, too. Micro-Niche Concepts that Cater to the Specific.
Ken Burgin
JUNE 6, 2023
Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving. Feedback Evaluation: Create a feedback system using ChatGPT, where employees can share their experiences, ideas, or issues.
Ken Burgin
JUNE 13, 2023
If you need to serve a dish to more people than usual, or if you’re experimenting with small-scale trial of a new dish, AI can do the calculations for you to adjust the ingredients’ quantities, and can account for factors that aren’t linear. This will help maintain consistent quality and customer satisfaction.
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