Modern Restaurant Management

MAY 5, 2023

QR Codes and the Concept of Ordering or Paying Ahead The restaurant experience has changed in many ways, and, over the past few years, the pandemic accelerated a major shift. On-demand delivery has grown, and consumers have become used to quick service and ordering through their smartphones, even while waiting at restaurants.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. State-wise, the answer depends on the state in which your franchise operates. Proper Team and Labor Management Tools.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them. Always date and label everything.

Inventory 180

Inventory Management Management Cash Management 180

Modern Restaurant Management

MARCH 25, 2021

Throughout her career, Ellen Linardi has been driven by the passion to build products that help small businesses hold their own against big companies.That desire fueled the Global Head of Product for Clover and her team to help restaurant owners struggling during the pandemic pivot operations and compete in the now digital-first world.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. It’s important to monitor what’s selling so managers can order more in a timely manner, ensuring the most popular choices are always in stock.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. We went through a very intense recipe testing phase, which was new to me,” Johnson says.

Delivery 137

Delivery Cash Management Point of Sale Back of House 137

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This has left restaurants struggling to find and retain staff.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

AUGUST 10, 2022

Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. Restaurants must keep innovating to elevate the diner experience. First-Rate Service.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

JUNE 5, 2020

As consumers have come to rely on their cell phones in virtually every aspect of their lives, restaurants should consider letting guests order via mobile rather than at a counter. Contactless Ordering. In fact, 51 percent of Americans are using cash less often and are using some form of contactless payment already.

Fast Casual 208

Fast Casual Online Ordering Cash Management Mobile Ordering 208

7 Shifts

MARCH 10, 2021

They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

AUGUST 4, 2020

With revenue down, millions of workers laid off and countless eateries closed – many of them permanently – experts anticipate the operational strategy going forward to be driven by innovation and methods for doing more with less. As they complete their transactions, staff sets orders on the counter for retrieval.

Cash Management 199

Cash Management 2003 Mobile Ordering Customer Service 199

Cheetah

NOVEMBER 4, 2021

This important development aligns with the growing trend of conscious consumers demanding increased transparency, already apparent in flights, ridesharing like Uber and Lyft and mobile plans. The question for restaurant operators now is: What’s next? Commissions are high and the competition pushes food prices and quality down.

Delivery 148

Delivery Cash Management Restaurant Law Mobile Ordering 148

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Culinary Cues

MAY 15, 2021

So, what are the lessons offered and what should we learn: FROM THE EMPLOYER’S PERSPECTIVE: We are not prepared: Other businesses, as part of their operational strategy, build in scenario planning that helps to develop action plans for the expected and unsuspected. Without cash reserves the pandemic cause thousands of restaurant casualties.

Customer Experience 392

Customer Experience Cash Management Customer Service Front of House 392

Restaurant Engine

JUNE 22, 2022

Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals. A POS system helps you manage orders and take payment with ease. Your new restaurant POS system is so much more than a cash register.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Modern Restaurant Management

MARCH 24, 2020

Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. Cash registers are a technology of the past as business owners now focus on greater flexibility and control. The Evolution of POS.

POS 123

POS Cash Management Point of Sale Mobile Ordering 123

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. Instead, some of the industry’s biggest challenges lie in staffing and operational costs. Instead, some of the industry’s biggest challenges lie in staffing and operational costs.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Plenty of places continue to make do with the cash-only, pen-and-paper systems that restaurants have relied on for years. It includes both hardware and software that runs on computers and mobile devices.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity. Here are their insights.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. What Are The Benefits Of a Restaurant Management System? As a business, you still need a cash register, and every point-of-sale system will include one.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. That’s where restaurant management software comes in. In this roundup, we will take a look at some of the best restaurant management software out there.

Management 120

Management Management Mobile Ordering Point of Sale 120

Squirrel Systems

FEBRUARY 24, 2021

Many restaurants have quickly shifted to off-premise dining operations to keep serving customers during the pandemic. Whether you are a large multi-location operation or a small independent restaurant, Squirrel can help make sure the shift results in a hassle-free and safe experience for both your staff and customers.

Operations 52

Operations Online Ordering Mobile Ordering Website Management 52

The Restaurant Times

OCTOBER 28, 2021

As a restaurant owner, you need to prepare for a higher frequency of food production and table turnover while keeping social distancing norms in mind. In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. Kitchen Display System .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” Illness Resurgence is Highly Likely .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Deliverect

JULY 24, 2020

COVID-19 has fundamentally changed the way restaurants operate. The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. It’s becoming increasingly important to have a system in place to handle delivery orders and manage the driver or customer pick-up process.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Xtra Chef

JUNE 16, 2020

xtraCHEF has been in the business of helping our clients save money through AP automation , access to data, and insights into food and plate cost since we first launched. We know that having access to tools to make the most out of every dollar earned and every dollar spent will be critical for operators—and that’s how xtraCASH was born!

Cash Management 80

Cash Management Mobile Ordering Document Food Order 80

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The Court found that the complaint did not adequately establish that Subway was a legal agent of T-Mobile. Litigation. Legislation.

2020 123

2020 Restaurant Law Employee Relations Mobile Ordering 123

Modern Restaurant Management

JUNE 19, 2020

Maybe they offer reservations or off-site ordering options, but those are nearly always offered through a third-party platform. That means many restaurants are going to have to dramatically change their operations, but it also opens up a new way to collect valuable insights.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. How will you manage your menu? What kind of reports do you need to manage your restaurant?

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Lavu

FEBRUARY 24, 2020

Apart from accepting cash and card payments, mobile payments have grown to be the next big thing. What is Mobile Payment? Mobile payment is a form of payment that allows users to use their smartphones as digital wallets. You do not need to have physical cards or cash to make payments. .

Mobile Ordering 78

Mobile Ordering Cash Management Point of Sale Online Ordering 78

The Restaurant Times

SEPTEMBER 1, 2021

The country has more than 1 million operating restaurant locations as of 2021, employing 15.6 Surviving in such an intensely competitive environment demands competency and streamlined operations. Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. .

POS 52

POS Management Management Cash Management 52