Crunchtime

FEBRUARY 21, 2022

Wouldn’t it be great if, instead of the mad scramble, you had a bench of available talent already trained for their next role and ready for promotion? From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

Leadership 78

Leadership Employee Relations Training Coaching 78

Rocket Fuel

SEPTEMBER 19, 2022

When you prioritize hiring, training, scheduling, promotions, and communications – your VOC results will improve. Focus hiring and onboarding on the customer experience. You can be more competitive with hiring if you offer Earned Wage Access (EWA) and competitive wages. Hire the right people for the right jobs.

Hiring 52

Hiring Customer Experience Coaching Customer Service 52

Crunchtime

FEBRUARY 7, 2024

Employee training and onboarding: what training videos, paperwork, and other tasks need to be completed for each employee in each location? Digitize your standard operating procedures Operators are moving away from pen and paper or distributing physical “books” to standardize their operating procedures.

Operations 78

Operations Audits Cash Management Food Safety 78

Modern Restaurant Management

DECEMBER 12, 2019

To shine a spotlight on the need for diverse representation in children's literature, Karamo will host a reading event at a Los Angeles elementary school this Giving Tuesday and discuss the importance of providing children with inclusive books and that every child is "perfectly designed." From BOOK IT! " Karamo Brown.

Franchise 110

Franchise Franchising Loyalty Program Book 110

The Restaurant Coach University

JANUARY 29, 2017

All the training, all the hard work, all the time fine-tuning your team and brand are paying off. Dos Equis: Stay Thirsty Restaurant Social+: We Create WOWS and Purple Cows GoPro: Be a Hero Coca-Cola: Open Happiness As the good book says, “Where there is no vision, the people perish.” ” Your Menu. Your Staff.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Embrace the Suck

OCTOBER 28, 2021

Read books and blogs. Hire a business coach (okay that was a little self-promotion…LOL). It all starts with more training, explaining the “why”, and making the systems a non-negotiable. Mistake #6: They have an outdated hiring system (or worse) they panic hire. Everything you can!

Coaching 329

Coaching Training Social Media Hiring 329

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I seen the books. I have to do one or the other and it doesn't make sense to hire someone at Poppy + Rose when I can do this. You're classically trained. I really don't need to be there.

Front of House 370

Front of House Back of House Take-out Book 370

MBB Hospitality

APRIL 25, 2018

Strongly introverted people who prefer books and animals to people will struggle more with hospitality jobs. Save yourself a lot of headaches by hiring someone who has had previous hospitality experiences , especially in the niches you are hiring for. Must Love People. MBB Management has a well-established client list.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Now, before you say, “ But Coach, you are an anomaly and my situation is different.” Now, you might say, “But Coach, I do trust my team!” Coming out in late February 2021. ” Hold that thought for a second.

Coaching 352

Coaching Back of House Front of House Training 352

7 Shifts

JULY 29, 2021

7shifts also helps Kaldi's categorize hourly team members vs those who are still training. “We We can very easily look at how much labor is being spent on training, that we love,” says Methvin. Some people from the café; applied and we hired one of them. The Manager's Book. Seeing the Real Numbers. They have fun with it.

Communication 370

Communication Employee Relations Coaching 2014 370

7 Shifts

JULY 6, 2023

But they make their first appearance in the application and hiring process. And of course, including myself and our senior leadership team, we hire and off-board according to these values. You haven't been hired yet. Well, think about your values as a person. You have them, whether you have them written on your wall or not.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Modern Restaurant Management

JULY 30, 2021

Based on Ubert’s Book, Seven Steps to Success: a Commonsense Guide to Succeed in Specialty Coffee, the 7 Steps program has helped hundreds of independent coffee shops in 30 states become thriving businesses. “Begin by reading the 7 Steps book and then sign the agreements with Scott Fullerton,” she said.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

NOVEMBER 5, 2019

. “While the world’s workplace has been going through extraordinary historical change, the practice of management has fallen behind how people work, live, and want to experience their lives,” say Gallup’s CEO, Jim Clifton, and chief workplace scientist, Jim Harter, in their book It’s the Manager.

Management 177

Management Management Coaching Customer Experience 177

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. The restaurant will include a nearly 600-square-foot sports memorabilia exhibit with Coach Spurrier’s 1966 Heisman Trophy as the centerpiece. Byron Duncan.

Coaching 168

Coaching Point of Sale Customer Experience Retail 168

Modern Restaurant Management

AUGUST 19, 2020

They both went through a management training program. “When hiring, we look for a certain kind of person that loves hospitality, loves to serve others and has the spirit to serve,” said Jim Plamondon. Seated acquired digital event booking platform VenueBook. Peter’s two sons, Pete, Jr.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

EATER

JULY 14, 2021

So chastises the back cover of Sam Sifton’s new book New York Times Cooking: No-Recipe Recipes , which, despite its own pretensions, is full of recipes. Sifton writes in the brusque but encouraging tone of a neighborhood dad coaching a soccer game. Really, you don’t. That asparagus tart recipe ends with a shout: Let’s go!

Book 107

Book White Paper Back of House Document 107

EATER

OCTOBER 21, 2021

Changes at Amtrak may revive the beloved tradition of enjoying chicken cordon bleu and Moroccan beef with chickpea salad with fellow travelers In August 2005, I rode an Amtrak overnight train from Chicago to Schenectady, New York: the Lake Shore Limited. It seemed passengers didn’t even want traditional train car dining anyway.

2005 123

2005 Back of House Training Dine-in 123