Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

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Management Management BOH Front of House 182

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. “San So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

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FOH Back of House Front of House Point of Sale 284

Lavu

MARCH 13, 2020

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense.

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FOH Mobile Ordering BOH Front of House 78

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. Luckily, restaurant data analytics solutions like Apicbase take these problems off your plate. Luckily, restaurant data analytics solutions like Apicbase take these problems off your plate.

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Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. Here are the key considerations to look out for when making your decision.

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Management Management Point of Sale Kitchen Safety 52

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. A kitchen display system makes it easy for staff members in the FOH to communicate with staff in the BOH, and vice versa. Let’s get started!

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BOH FOH Front of House Back of House 109

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

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Management Management BOH Front of House 88

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

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Back of House BOH Front of House FOH 52

Restaurant365

MAY 3, 2022

Advanced scheduling software can alert managers when employees’ schedules place them in overtime and can prohibit employees from clocking in or out outside of a specified window around their scheduled shifts. But in an employees’ market, restaurants are also carefully weighing higher labor costs against the bottom line.

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FOH BOH Employee Relations Tip Distribution 78

Rocket Fuel

DECEMBER 9, 2022

Speed of Service is the measurement of the time that it takes for a restaurant to serve its customers. Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. What is the industry average speed of service?

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2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Speed of Service is the measurement of the time that it takes for a restaurant to serve its customers. Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. Generate accurate sales forecasts. A calendar of local events.

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2023 Point of Sale Customer Service Seasonal Menu 52

The Restaurant Times

MARCH 6, 2023

As opposed to profit, which is demonstrated as a dollar amount, your restaurant’s profit margins are its profits represented as a percentage of annual sales. As opposed to profit, which is demonstrated as a dollar amount, your restaurant’s profit margins are its profits represented as a percentage of annual sales. Read along!

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Food Truck Point of Sale Employee Relations Equipment 52

Apicbase

MAY 8, 2024

Expense tracking: MarketMan Snap is an app that lets you take photos of receipts and invoices and upload them to the system. The right restaurant management software significantly enhances efficiency and control of operating costs. It runs in the cloud, so these functions are available wherever you are on any device. Who is MarketMan for?

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Inventory Food Supply Kitchen Safety Back of House 52

Restaurant365

FEBRUARY 4, 2021

Your labor cost is one of your biggest expenses, but it can be difficult to track, since sales and labor needs may fluctuate by the day, week, and quarter. Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). How to calculate labor cost.

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Restaurant Law Point of Sale BOH Customer Service 78

Lavu

JANUARY 21, 2020

Take time to understand terms like labor costs, costs of goods sold (COGS), prime costs, revenue, balance sheet, income statement, and more. Someone who understands specific restaurant accounting features like a chart of accounts, COGS, prime costs, daily sales, and more. . Hire a Professional Specializing in Restaurant Accounting.

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Point of Sale Inventory Restaurant Law Front of House 78

Restaurant365

APRIL 30, 2021

With this many moving pieces, it is essential to have full integration between your restaurant management solutions, like your restaurant accounting software , inventory management software , and your point of sale (POS) system. How do you cost out a recipe? Getting the most out of your recipe costing.

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Inventory Seasonal Menu Waste Point of Sale 78

Restaurant365

JUNE 22, 2021

Controlling your restaurant food cost depends on multiple factors, such as understanding actual versus theoretical food costs (AvT), first-in/first-out (FIFO) storage, ordering at the right levels, and reducing waste, errors, over portioning, and theft. As a restaurant owner or operator, keeping your food costs low is a continual challenge.

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Compost Food Waste Front of House 88

Apicbase

FEBRUARY 29, 2024

So, we invite you to not just take these numbers at face value but to really dig into the details for a fuller picture. Restaurant sales in the US grew from $842.3 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Let’s dig in. million in 2021, to $974.9

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2024 Operations 2023 Loyalty Program 52

Lavu

NOVEMBER 8, 2019

If you have a restaurant POS , you already have a healthy support system that you should be utilizing. See the six ways to control your COGS here , and if you find out that the menu prices aren’t right, learn how to price your menu in three steps. 5 Concepts of Restaurant Accounting. Cost of Goods Sold. Commissions.

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Management Management Food Truck Cash Management 85

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. It also gets rid of those frustrating sticky notes all over your POS. With time-clocking software, employees clock in and out with the touch of a button. The role of a restaurant manager is always in motion.

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Management Management Email Marketing Point of Sale 397

Deliverect

JUNE 30, 2020

Today’s consumer wants a unique, personalized food experience that may not even take place in your restaurant. The more a restaurant stands out in the large online offer, the better. Online food ordering is here to stay, and jumping on the delivery bandwagon can help your restaurant expand its reach and visibility, and increase sales.

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Food Online Ordering Cash Management Waste 94

Apicbase

JUNE 16, 2023

To help you out, we’ve put together this comprehensive guide on restaurant metrics. Example Take Fabio Haebel , founder of the popular dark kitchen network Circus in Hamburg. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. Why Are Metrics Important?

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Point of Sale Inventory Waste Employee Relations 52

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

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Point of Sale FOH Fine Dining Online Ordering 78

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. This trend is expected to continue in 2023.

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2023 Operations Management Management 52

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

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Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. It also gets rid of those frustrating sticky notes all over your POS. With time-clocking software, employees clock in and out with the touch of a button. The role of a restaurant manager is always in motion.

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Management Management Email Marketing Point of Sale 195

Lavu

JANUARY 15, 2020

Restaurant Financing and Restaurant Loans. Owning a restaurant is both an exciting and challenging experience. Before the challenge of making a profit, you also have to identify sources of financing. Restaurant financing and restaurant loans are crucial to successful running of a restaurant. Types of restaurant financing. Start-Up Business Loans.

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Cash Management Equipment Small Business Front of House 78

7 Shifts

SEPTEMBER 19, 2019

Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. You'll need to be tech-savvy with using POS hardware, scheduling tools , and other operational software. Here's a breakdown of the major restaurant manager responsibilities. If it gets the job done, why change it, right?

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Management Management 2019 Employee Relations 284

7 Shifts

AUGUST 5, 2021

After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Problems often arise in your schedule, from your head chef calling out sick to the unexpected influx of customers on a Tuesday afternoon. Cross-Train Your Employees.

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Front of House Restaurant Law Employee Relations Point of Sale 370

7 Shifts

SEPTEMBER 26, 2022

Making Your Resume Stand Out. What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software.

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Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Regarding operations, restaurants tend to utilize sales forecasts to polish their purchasing and ordering processes. Table of Contents. What does it mean?

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Operations Inventory Hiring Customer Service 363

The Restaurant Times

SEPTEMBER 30, 2021

Practices that were common in the restaurant business, only a few years ago are gradually being phased out in favor of more efficient and quicker methods of operating. Consider this: what if you had a single setup that provided you with 360 degree visibility across the enterprise? What Is Restaurant Management Software?

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Management Management Cash Management Front of House 98

The Restaurant Times

JANUARY 18, 2023

Yet, we found out that about 45% of restaurant owners have trouble with their legacy technology because it is not flexible. Usually, the central system is a point-of-sale (POS) system. Therefore, when choosing a POS, you must consider whether it can be easily integrated with other systems. . loyalty programs, and

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Operations Loyalty Program Point of Sale Online Ordering 52

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. The restaurant industry has been evolving consistently over the years.

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Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S., an overseas U.S.

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Healthcare Employee Relations Online Ordering Customer Service 174

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here. generation.

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2021 Kitchen Safety Food Safety Mobile Ordering 181