Crunchtime

SEPTEMBER 3, 2020

While food delivery is nothing new, smart phones and the consumer’s desire to move away from the traditional restaurant dining room setting has a created an opportunity for pure-play ghost kitchen operators like Kitchen United , Uber Eats, Deliveroo Editions and others.

BOH 78

BOH Operations Delivery Food 78

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. For instance, BOH staff may use it to communicate in any interaction they have. If the BOH staff is constantly shouting “86!” Where did the term come from? Keeping enough inventory on hand.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

OCTOBER 12, 2022

Ensures that BOH staff receives a share of tips. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers. These establishments may or may not have a BOH; a cafe may just have a crew of baristas that make coffee, heat up pastries, and do dishes themselves.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Apicbase

APRIL 11, 2024

Customers generate revenue, but effective back-of-house operations keep costs in check , ensuring that your restaurants are also profitable in the long term. When your operation grows further and you manage a complex network of outlets, central kitchens, and production units, back office management software becomes essential.

Operations 52

Operations Back of House Allergens Front of House 52

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Modern Restaurant Management

JANUARY 10, 2022

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. However, BOH technology has long been at the bottom of the list for many operators. Expanding the Tech Stack. Better Integrations with Other Technology.

Back of House 208

Back of House 2022 BOH Front of House 208

Apicbase

APRIL 18, 2024

Reports give managers an overview of restaurant operations at a glance and also allow them to search and dig into the details to uncover granular insights about every part of the business. It provides the insights to make informed decisions, optimise operations, and drive the restaurant’s success.

Operations 52

Operations Inventory Waste Food Order 52

Modern Restaurant Management

MARCH 30, 2022

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas. However, increasingly restaurants are bringing the BOH to the forefront.

BOH 187

BOH FOH Kitchen Safety Front of House 187

Cheetah

DECEMBER 10, 2021

To many, the difference is small when your operation depends on it. Operators are diversifying oil types and supply sources, while adjusting menus and learning how to prolong fry life. . Operators who relied mainly on this once cheap and neutral tasting cooking oil must now evaluate the alternatives.

Pricing 148

Pricing Operations Food Supply Supplies 148

Crunchtime

JANUARY 29, 2020

A quality BOH food operations platform will have a "Suggested Order" feature that can help you keep your inventory levels balanced. Having to tell customers "sorry, we're out of that," especially during a busy period, can hurt your brand's reputation. Here's how.

Operations 80

Operations Ordering BOH Inventory 80

Modern Restaurant Management

MARCH 28, 2022

Let’s look at some of the challenges facing the industry and how changing trends are helping operators work toward a brighter future. To meet this evolution, restaurant operators are investing in new and reimagined spaces. How is technology shaping the future of restaurants and giving brands a competitive edge?

2022 212

2022 FOH BOH Recruiting 212

Modern Restaurant Management

MARCH 10, 2021

A restaurant platform is a Swiss Army knife for your operation, a multi-tool that offers solutions for all of your tech needs. That lesson applies to a restaurant platform irrespective of the size of your operation. The following are features and solutions you should seek in an operational platform. Why would I need a platform?

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

SEPTEMBER 16, 2022

Chef and Co-Owner Neil Kleinberg narrates the BOH action. The team at Bon Appétit placed 11 cameras inside NYC's Clinton Street Baking Company & Restaurant to highlight a typical morning rush at the popular eatery.

BOH 167

BOH Management Management Operations 167

Crunchtime

OCTOBER 25, 2019

A system that scales well will be able to maintain or even increase its level of performance or efficiency when tested by larger operational demands. The key is to take the complex functions of restaurant operations and make them less complex.

BOH 61

BOH Operations Equipment Technology 61

7 Shifts

APRIL 3, 2020

Psst, even outside of these extraordinary times, this information is also valuable for any restaurateurs that are looking to optimize their operations and get a handle on what they can and cannot control in order to reduce monthly expenses in their restaurant. For example, you might notice that you’re spending an inordinate amount on napkins.

BOH 368

BOH POS Influencer Point of Sale 368

Rocket Fuel

MAY 1, 2023

This underscores the need for QSR operators to make the most of every available sales channel. Key learnings from sales channel in 2022 To optimize your QSR operations, it’s essential to understand the unique characteristics and opportunities presented by each sales channel.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

7 Shifts

MAY 25, 2020

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Your cleaning checklist should cover the entire restaurant—from FOH to BOH. Create task items for each high-traffic surface (doors, chairs, etc.), Cover all your bases ??? Guest and employee restrooms.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Goliath Consulting

APRIL 10, 2023

From refrigeration to HVAC, there are multiple things you can do to ensure your restaurant operates free of preventable mechanical woes that stand in your way of a successful summer season. An HVAC unit that is operating at sub-par levels can cost up to 50% more than a serviced unit!

Front of House 154

Front of House FOH BOH Back of House 154

7 Shifts

JULY 14, 2020

Enhanced focus on sanitization and social distancing have become the minimum restaurant operating requirements during the pandemic. Ask them to verify that your ware-washing machines are operating at the required wash and rinse temperatures and with the appropriate detergents and sanitizers.

Management 370

Management Management Kitchen Safety Equipment 370

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Apicbase

JANUARY 13, 2023

It highlights those shifts so that you can prepare your operation for success without being blindsided by pitfalls and emerging trends. They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators. Having an easily scannable menu online will be table stakes for most operations in 2023.

2023 52

2023 Operations Management Management 52

7 Shifts

JANUARY 14, 2021

self-operated delivery The breakdown of restaurants offering delivery by type 2020 gave us delivery and pick-up options galore, as restaurants leaned heavily into these options due to pandemic-related restrictions. Before the pandemic, shifts in FOH, BOH, and others (managers, drivers,) were split fairly evenly.

2021 195

2021 Delivery Front of House FOH 195

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. trillion to $1.34

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. In the past, hiring managers have been too rigid wanting a candidate to have a certain number of years of experience in FOH or BOH or in the kitchen.

Hiring 197

Hiring FOH BOH Coaching 197

7 Shifts

FEBRUARY 21, 2023

Let coworkers thank each other publicly Managers and operators can’t know everything that happens on the floor. Anyone in the company can give anyone else in the company a Saltie Salute.and then you can tie it to one of our values in the little box that gets published," explains Laura Bien, Director of Operation Services at Salt & Straw.

Front of House 381

Front of House Social Media Back of House Sports 381

Crunchtime

NOVEMBER 20, 2019

If you're running a sizable restaurant operation with more than just a few locations, chances are you are already using proven "best of breed" accounting software from a world-class provider. With the restaurant system trifecta in place you gain the operational and reporting benefits that come with robust, accurate, and consolidated data.

Operations 60

Operations BOH Cash Management POS 60

7 Shifts

AUGUST 5, 2020

Many have POS integrations and can automate tickets for the back-of-house (BOH) team. When you optimize your staffing, operations, inventory management, and marketing for these services, you’ll be able to maximize profits. However, these tools usually come with steep fees.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

NOVEMBER 29, 2022

Here's their advice for restaurant operators looking to evaluate their tip structures. Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary. 5 Tips on Tipping. Use tools to save stress.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

JUNE 7, 2023

It saves time by decreasing the manpower needed for back-of-house (BOH) operations, enabling staff to focus on higher-value tasks such as serving customers and enhancing overall operational efficiency. The same source reported 8 in 10 restaurant operators with job openings that are difficult to fill.

Food Safety 167

Food Safety Kitchen Safety Food Customer Service 167

Apicbase

APRIL 5, 2024

Automate your restaurant’s operation for efficiency and scalability. Restaurant automation is the use of technology to simplify and improve restaurant operations. Back of house (BOH) operations are complex and have many moving parts. What Front-of-House Operations Can Restaurants Automate?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. In this post, you’ll learn how to leverage analytics to get laser-focused insights about your entire operation and individual outlets. Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52

Cheetah

JUNE 14, 2021

Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions. There are two ways: Sharing the tip pool with BOH Auto gratuity Before you blow a gasket, consider the following.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Modern Restaurant Management

MARCH 25, 2021

A restaurant platform is a Swiss Army knife for your operation, a multi-tool that offers solutions for all of your tech needs. That lesson applies to a restaurant platform irrespective of the size of your operation. The following are features and solutions you should seek in an operational platform. Why would I need a platform?

Management 88

Management Management BOH Front of House 88

Modern Restaurant Management

APRIL 28, 2022

The terms “ghost kitchen” and “virtual brand” are often used interchangeably, resulting in confusion among operators and consumers. Virtual brands are like software: they do not have any brick-and-mortar locations and operate solely out of ghost kitchens, existing restaurants or “host kitchens.”

Dietary Restrictions 196

Dietary Restrictions Influencer Back of House BOH 196

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. According to equipment provider Restaurant Technologies , cuts, slips and falls, burns, and sprains are the most common BOH injuries.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

AUGUST 4, 2021

If you’re operating a thriving restaurant business on the other side of the pandemic, that might mean you have a concept with legs to expand beyond your current location(s). The answer is by building a solid foundation, establishing strong operational structures and genuinely knowing and leveraging your core competitive advantage(s).

BOH 215

BOH Document Training Operations 215