The Restaurant Times

SEPTEMBER 30, 2021

It handles payment processing, order management, and day-to-day reconciliation and streamlines operations and marketing. This, as a result, boosts revenue, profits, and customer satisfaction while lowering personnel turnover, order processing errors, wait times, and stress levels. . Source: FinancesOnline.com. Online Payments .

Management 98

Management Management Cash Management Front of House 98

7 Shifts

NOVEMBER 3, 2021

This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe. In practical terms, think about how many orders your restaurant processes per day using debit or credit.

Audits 370

Audits POS Loyalty Program Information 370

The Restaurant Times

NOVEMBER 4, 2021

It’s simple to find your local laws and regulations online, but they can be confusing at times. Source: Sam Tell Companies. With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. Source: Architecture Design. Source: iStock. ii) Open Configuration .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Sling

SEPTEMBER 6, 2021

Building a great online presence is essential to the success of your restaurant. A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. Source: TransferMke.com. Source: BaanThaiin.com. Source: GramercyTavern.com.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Foodable

JANUARY 29, 2021

With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? Key Points: SOURCE: Wilkinson Baking Company. Yokai Express placed an EPA-approved film over all touch screens, while Blendid offers QR code ordering.

Food Safety 103

Food Safety BOH Kitchen Safety Food Order 103

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. 84% of diners look up the menu online before choosing a restaurant. billion by 2028.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. Had a primary source of income in the restaurant industry for the last year. Live in the U.S., an overseas U.S. military base, or any U.S.

Healthcare 189

Healthcare Employee Relations Online Ordering Customer Service 189

Deliverect

JUNE 30, 2020

From managing reservations and planning work schedules to streamlining online delivery and kitchen processes, to fighting food waste: here are some tech solutions and platforms that will help you manage, optimize and monitor your business, easily! Nowadays, the online world holds more of a central position in our lives than ever before.

Food 94

Food Online Ordering Cash Management Waste 94

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant UK , 2024) A 2023 study found that 37% of dine-in guests and 40% of takeout guests would order more often from restaurants if they found less expensive options alongside promotions and discounts.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

MAY 8, 2024

Purchasing and order management: The software digitises purchasing and ordering. You can set alerts and order to PAR. Procurement and demand forecasting: Apicbase offers purchasing suggestions and pre-populated purchase orders to help restaurant managers prevent over- or under-purchasing.

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Apicbase

OCTOBER 14, 2022

In an industry increasingly dominated by digital tools, APIs connect the growing number of data sources into one unified ecosystem. Orders, menus, reservations, events, customers, procurement, and payments are tasks that take time, and time is money in the restaurant industry. Technology is swiftly invading people’s daily lives.

BOH 52

BOH Customer Service Technology Online Ordering 52

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Our outlook for 2021 is optimistic.

2021 193

2021 Kitchen Safety Food Safety Mobile Ordering 193

Modern Restaurant Management

AUGUST 19, 2020

Ghost kitchens allow you to order from multiple brand menus at a single location. Voice-activated apps allow you to order without touching anything. Each person orders their favorite meal on their smartphone. The driver orders a meal using voice commands. Robots flip burgers and deliver meals to your table.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

The Restaurant Times

NOVEMBER 19, 2021

Technology can assist in the automation of the food ordering processes. Instead of shouting orders to each other or using printed tokens, restaurants can deploy technology that allows servers to enter orders via a handheld tablet at the guest’s table. Streamlined FOH And BOH Operations . Source: Financial Times.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

The Restaurant Times

MARCH 6, 2023

However, most QSRs increasingly use online orders and delivery as a source of income, which comes at an additional cost. Servers use suggestive selling to encourage guests to order menu items they hadn’t considered to increase their overall sales.

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. What would you do if you made a mistake with an order? Fast-moving ordering technology. Source: wizardsourcer.com. Do your research.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Abilities for payment processing, online integration, and easy use. Back-of-house (BOH) management.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

MAY 18, 2022

Develop marketing materials like leaflets, brochures, and (online) advertisements that outline your unique selling points and show potential business owners why your franchise is a great business opportunity. Technology allows you to manage orders quickly and efficiently, while generating in-depth insights. 9 Be Open To Feedback.

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

DECEMBER 31, 2019

” This model allows guests to order at the counter and have their food delivered directly to their table; they can order their food via delivery services; they can order in-restaurant and take their food to go; or they can enjoy their food at the bar along with a handcrafted margarita served by a bartender.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Apicbase

APRIL 20, 2022

Guests expect your food to taste the same, no matter which location they visit or order from. The tricky part is the logistics behind such a venture, but that obstacle is easily overcome with tech for internal ordering. Tech organises data from many sources and outlets into insightful dashboards. How Tech Improves Consistency.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house).

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52