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Restaurant Staff Training 101

7 Shifts

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.

Training 195
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Restaurant Accounting Tips Made Simple: Expert Ways to Boost Profits in 2025

Lavu

Let’s start with some basic terms: Cost of Goods Sold (COGS): This is the cost of all the items and ingredients on your menu (Beginning Inventory + Purchased Inventory – Ending Inventory). Occupancy Expenses: This refers to fixed costs like rent, property taxes, utilities, and property insurance.

2025 113
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MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Across the 29 states where First Watch has a restaurant, coffee was hands down the #1 ordered menu item. “These restaurants are building sustainable business models for the future. ”

Pricing 251
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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. Your back-of-house (BOH) team should also have some basic customer service training. A server’s manual could contain a detailed description of each menu item, allergen guidelines, and a customer service guide.

FOH 307
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Effective Communication For Restaurant Teams & Employees

7 Shifts

With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous. A new cook’s knowledge of your restaurant’s recipes is reinforced when he references the recipe book. Menus and operating hours can change often.

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Restaurant Operations Overview: What You Need to Know

7 Shifts

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Improvement Tips. What Does Restaurant Operations Mean? Operations Management.

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[Guide] Restaurant Management Tips & Tactics: 2019 Field Guide

7 Shifts

Engineer Your Menu for Profits Menu engineering refers to the actions you take to create a more profitable menu. For example, you can strategically place your stars in certain areas of your menu to encourage customers to buy more of them. Or, you can turn your puzzles into popular dishes by lowering the price.