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How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you maintain smooth communication between FOH and BOH staff? How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you maintain smooth communication between FOH and BOH staff?
From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. Was there an equipment failure or interruption that caused issues? How is data gathered?
From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. With handheld probes and fixed sensors, restaurants can manually or automatically regulate their food and equipment in a few seconds.
Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges. For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Running a successful restaurant isn’t measured solely by what’s on the menu anymore.
Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy.
GreenPoints™ This Certified Green Restaurant® has 100 percent LED lights, Green-e Energy Certified Green Wind Power that offsets 100 percent of energy usage, and BOH and FOH composting. Rushmore in Keystone, South Dakota has implemented 80 environmental steps and earned 477.65
Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Let’s dive into our list of essential questions to ask kitchen manager candidates so you can find the best person who’ll make your BOH more productive and efficient. But how do you find the right person?
Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023.
Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Communication Open and honest communication is essential in preventing burnout.
Run through our guide to reopening your restaurant to plan your labor, inventory, marketing, and more so you can reopen with a bang. Social distancing and protective equipment ?? Plan your reopening timeline The first question to ask yourself (and your team) when planning a reopen is “when”?
Inventory stock changed significantly. These non-paper menus can be changed swiftly, allowing restaurants to remove items when inventory lags and promote items that have higher margin. Source More Smartly by Linking FOH to the BOH. In the best of circumstances, they should be linked to inventory and automated kitchens.
Here’s a quick refresher: Labor Food Utilities Equipment and supplies POS systems Restaurant cost breakdown These five categories typically make up nearly 100% of your operating costs, and are the cost “levers” you can pull or manipulate as a business in order to drastically reduce expenses. You might be thinking “what about my providers?”
Deploy Preventative Maintenance Engage with a revered service, to conduct preemptive inspections, averting the peril of equipment failures during critical operational periods. Empire Cooler Service offers a selection of high-grade equipment poised to meet any culinary challenge.
From cloud-based inventory processing, app-based ordering, freight tracking and HR management we have adapted a modern way of working with tools that maximize staffing, all while virtually assessing our finances and covering the business needs of our units.
It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Commercial kitchen equipment safety. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cross-contamination. Undercooking. Food allergies.
Having the right space to store ingredients, equipment, and other essentials keeps them readily accessible, which boosts efficiency, especially during peak hours. Dry storage, on the other hand, should be located in an area that’s not directly adjacent to the cooking equipment.
And for established eateries, ghost kitchens enable them to take full advantage of the boom in delivery orders without creating permanent changes to their business including rent,staff, equipment and so on. Costs are usually dependent on the space, special equipment and duration of agreement. 4 Leading Ghost Kitchens Compared.
In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Guests will demand a personalized journey when food is delivered to their door. Integration with third party aggregators.
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The roles of BOH and FOH staff are intertwined yet distinct.
Commercial kitchens with sophisticated layouts, containing all of the restaurant equipment that chefs want in the exact location that they require it, are critical to a restaurant’s success. From understanding your kitchen needs, and planning a menu to buying the best equipment, we have got you covered. . ii) Open Configuration
Food waste, countless hours spent taking inventory, complicated employee onboarding processes—and even worse, sick customers due to food safety issues—they’re nightmares for any dedicated restaurant manager. . Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. .
Technology improves back-of-house (BOH) operations by bringing efficiency, accuracy, and streamlined processes. This blog will explore the details of the tech tools and technologies used in the restaurant’s BOH. Efficiency Enhancements and Inventory Management Software Effective inventory management is essential for the food industry.
While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.
The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.
6) Equip your team with the right tools One of the most effective ways to streamline RO is to equip your team with the right tools. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams.
Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. The system will help you track your labor and inventory costs, methods of payment, and other important information. . Track Restaurant Inventory. Check Sales Regularly.
You need funds to restock your inventory, pay your staff, obtain or renew permits, buy business assets, and replace your restaurant equipment. Equipment Financing. The productivity and quality of a restaurant’s service has to do with the kitchen equipment. Types of restaurant financing.
Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs. Back of house (BOH) operations are complex and have many moving parts.
Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). On the other hand, the BOH operations refer to the activities taking place at the back of the restaurant, such as the kitchen, the office, the employee area, etc. Managing Inventory. Handling Finances.
Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. Keep in mind that it doesn’t take a professional photographer — though that does help. 7) Respond To Reviews.
By showing both the FOH and BOH variable cost to sales ratio, you can determine whether you are under- or over-staffing your restaurant. Some of the assets include equipment, premises, inventory, and straight cash. On the other hand, liabilities include restaurant equipment loans and vendor bills. Concluding Remarks.
Your net profit remains after operating costs like payroll, rent, utility costs, ingredient costs, and equipment leasing fees have been subtracted from your gross profit. Therefore, investing in eco-friendly kitchen equipment and lighting can help reduce your utility costs, which will also increase your revenue.
If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located. Using a shared vocabulary helps maximize kitchen efficiency.
Additionally, you’ll need to invest less in specialised kitchen equipment at your restaurant sites. You can easily keep track of your purchases and inventory because everything is centralised. This allows you to optimise inventory and food waste management and cut down on costs. Better product consistency.
Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. This end-to-end solution uses data from your POS to provide insights into sales, food costs, menu engineering and inventory management.
Your concession owner will have access to your hardware and software systems, recipes, supplier contracts, and equipment. In addition to purchasing the license to use your brand, trademark, and concept, franchisees need to invest in their restaurant’s decor, kitchen, dining area, equipment, and many other elements.
That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. Data sharing via API ensures that all tech within the restaurant ecosystem is using the same numbers for sales, labour and inventory.
FOH/BOH managers) and give them more time to focus on optimizing the day-to-day operations of the business. With your own equipment, you’ll be ready for those last-minute or quick-turnaround restaurant website posts that highlight the beautiful dishes your chef makes or the party vibe that developed the night before.
Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. And inventory management tools can help you keep track of inventory at each location to keep food and beverage stock accurate down to the raw ingredients.
However, BOH technology has long been at the bottom of the list for many operators. An app for things like scheduling, clocking, inventory, and checklists is becoming more popular and giving restaurants a competitive edge in a tight labor market. Here are six things you can expect to see in back-of-house tech in 2022.
Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. Some of the most valuable insights for restaurants are found in general operations data, customer data and website data.
If you’re an incubator, a virtual restaurant concept can let you serve new virtual customers with the same kitchen, line cooks and inventory you already have, without the additional staff. So let's say there is more than a snowball’s chance in BOH that services like Uber Eats, GrubHub and Postmates are onto something.
For example, to level-up the fan experience you can combine first-party transaction data with player stats, weather conditions, and inventory to better predict game-day sales. With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between.
If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels. If you’d like to help your stores rebuild in-restaurant sales while meeting off-premise demand, equip your team with tools that will help increase operational efficiency.
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