7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Management

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering

Cheetah

JUNE 14, 2021

Those who can afford it are offering one-time incentives like signing and retention bonuses , while others are trying to lure workers in with free food. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. The labor shortage has brought with it a sense of reckoning.

BOH

Lavu

FEBRUARY 10, 2020

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. This is nowhere as obvious as the relations between chef and FOH staff. . Below, we suggest several ways to improve relations with your chef and FOH staff. Menu Education. Productivity increases.

FOH

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Knowing what food is going to cost in the near future enables restaurants to plan accordingly.

Customer Experience

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Knowing what food is going to cost in the near future enables restaurants to plan accordingly.

Customer Experience

Black Box Intelligence

SEPTEMBER 21, 2021

At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. At full-service establishments, customers typically order their food at a table or counter, are served by waitstaff and pay after consuming their meal. Workforce data: tracking trends for FOH and BOH staff.

Fast Casual

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Source: www.food-management.com. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. When hiring restaurant employees, it’s also important to find staff that will take these measures seriously.

Recruiting

Lavu

MARCH 13, 2020

Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Not only will your employees be more efficient on the job, but they will also appreciate how easy it is to perform well. Streamline BOH and FOH Communications.

Mobile Ordering

Deliverect

JUNE 30, 2020

Running a successful restaurant business isn’t just about preparing tasty food and serving it to your diners. Today’s consumer wants a unique, personalized food experience that may not even take place in your restaurant. The answer is food technology. Streamlining online food ordering with Deliverect.

Food

Lavu

NOVEMBER 8, 2019

Even if you’re new to the restaurant industry, if you have made a purchase order, you’re already familiar with the cost of goods sold (COGS): It’s the amount you spend on all ingredients (and that’s it, this figure doesn’t show how much is spent on labor to prepare and deliver the food or drinks). Unavoidable Restaurant Expenses. Commissions.

Management

The Restaurant Group

APRIL 15, 2020

Food and Beverage is a relative term concerning a large part of the hospitality industry, and what goes into the development of these critical aspects of the bar and restaurant business involves much more than typical startup costs. In doing so, several control methods may be used: Ensure proper utensils are being used to portion food items.

Bar

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Total Labor Cost. Labor Cost Percentage. This is your labor variance.

Point of Sale

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring

Lavu

JANUARY 21, 2020

Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. This could be the cost of buying food ingredients, beverages, taxes, staffing, and benefits. Restaurant labor costs, alongside food and beverage, comprise the largest expenses. Check Sales Regularly.

Point of Sale

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article

The Restaurant Times

MARCH 6, 2023

This includes expenses for things like food and beverages. This is because your net profit margin accounts for all restaurant-related costs, not just those related to food preparation and service. This is due to several factors, including fewer employees, increased sales, and more inexpensive ingredients.

Food Truck

Lavu

JANUARY 15, 2020

The better the equipment, the more quality is the food and the more satisfied are the customers. Make payments to employees, from managers to dishwashers. Buy or replace back of house (BOH) and front of house (FOH) equipment. Restock food, drinks, ingredients, cleaning supplies, alcohol, and more. Equipment Financing.

Cash Management

Black Box Intelligence

SEPTEMBER 26, 2024

Since COVID, restaurants have had a difficult time maintaining adequate employee levels. Only 5% of brands said they had enough employees. Therefore, it was no surprise it saw record numbers of employees quitting their jobs. Position Comp Traffic* Comp Sales* Hourly BOH +2.6% +3.3% percentage points month-to-month.

Front of House

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. trillion), while food-at-home spending grew by 10%.

2024

Apicbase

APRIL 5, 2022

Restaurant franchising has been around since the 1920s, used mainly by fast-food chains like McDonald’s, KFC, and Taco Bell. In addition, Four Gals provides a complete support package that includes extensive training, marketing and public relations support, advice on pricing, and real-estate know-how.

Franchising

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. In addition, it integrates seamlessly with your current restaurant information system (such as your budgeting and employee management solutions).

Operations

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Be designed specifically for the restaurant or food service industry . Back-of-house (BOH) management.

Management

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Internal thefts add to the overall food costs of the restaurant and poorly affect the restaurant’s profits. . Staff training of every restaurant employee is a must.

Operations

Apicbase

SEPTEMBER 16, 2022

How do they relate to each other? Why combining FoH and BoH data makes analytics more powerful Final thoughts. Or that your food cost is 32% in this one outlet and 36% in other nearby outlets. How Do Reporting & Analytics Relate? It can let you keep on employees that you’d need to fire otherwise.

POS

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance.

Employee Relations

Apicbase

JUNE 16, 2023

By regularly tracking his inventory and procurement metrics, Fabio was able to reduce his kitchens’ food costs by 18%. How to Process Restaurant Metrics To process restaurant metrics, you must gather data on various aspects of your restaurant’s operations, such as sales, expenses, customer satisfaction, and employee performance.

Point of Sale

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. Guests expect your food to taste the same, no matter which location they visit or order from. So take the time to optimise your workflows, implement solid protocols and map out your food and beverage tech strategy before you start to look for investors.

Franchise

7 Shifts

JANUARY 5, 2024

Tips belong to the employee, not the employer, and employers can’t take any part of employee tips, with one exception: employers can take a percentage of tips for a valid tip pool. This is the case in New York, where service charges are presumed to belong to employees , including mandatory service charges.

Restaurant Law

Modern Restaurant Management

AUGUST 19, 2020

Chris Boyles, VP of Food Safety for Steritech. For fast food, as self-driving cars continue to become more sophisticated, the drive-thru may evolve for a pre-order lane. We may eventually simply send an empty car to pick up the food and bypass the delivery driver as well. Here are their insights.

Kitchen Safety

7 Shifts

JANUARY 5, 2024

Table of Contents The basics of tip laws in New York What is minimum wage for tipped employees in New York? Tips belong to the employee, not the employer, and employers can’t take any part of employee tips, with one exception: employers can take a percentage of tips for a valid tip pool.

Restaurant Law

Modern Restaurant Management

JUNE 25, 2024

The chef was patient with me (for the most part) and patient with the rest of the crew, both FOH and BOH. ” "The Bear" also highlights the mental health struggles faced by those in the industry as the high-pressure environment of a kitchen is something many restaurant workers can relate to.

Front of House

7 Shifts

DECEMBER 6, 2023

per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take. What counts as a tip?

Tip Distribution

7 Shifts

NOVEMBER 3, 2022

When I was 16, my 21-year-old coworker at a well-known fast-food chain asked for my phone number. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. Female restaurateurs have made invaluable contributions to the food & beverage space. She has a point.

Leadership