Sling

MARCH 25, 2021

2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. Once you’ve identified what your business needs, you can recruit accordingly. 3) Hire With Diversity In Mind. 4) Set Goals.

Recruiting 148

Recruiting Communication Hiring Small Business 148

OneDine

NOVEMBER 16, 2023

Offering delivery in-house not only boosts revenue & profit retention but also caters to customers’ growing demand for convenience & allows to more accurately manage the guest experience. All the while, struggling to keep enough staff to service your in-store guests.

Delivery 52

Delivery Customer Service Online Ordering Customer Experience 52

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. The focus of this blog post is to help existing restaurants launch their own ghost kitchens. How a ghost kitchen works. Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

MAY 16, 2022

Temporary employees can be a cost-efficient solution to help your restaurant remain productive and profitable during the busy summer season without sacrificing the quality of service expected of your brand. Many lack the brand power, the funds, and the resources necessary to recruit the seasonal help needed during these busy months.

Hiring 78

Hiring Recruiting Mobile Ordering Training 78

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. ” The current situation is even tougher for full-service restaurants. The New York Times cites National Restaurant Association numbers that “staffing levels at full-service restaurants in February were still 20 percent — or 1.1

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Hot Schedules

FEBRUARY 23, 2022

Like major credit cards and membership associations, large brands have the resources to pool together significant discounts across myriad products and services, which they’re able to offer employees. Every service industry workforce is filled with ambitious high schoolers, college dropouts, and degree holders alike. Konference.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

The Restaurant Group

OCTOBER 21, 2022

When the pandemic in 2022 struck, every restaurant in the food industry was affected by numerous challenges such as coping with social distancing and food service restrictions. Some restaurants began offering food delivery services and logistics became a big turning point. Inflation is an increase in the prices of goods and services.

2022 88

2022 Back of House Food Supply Government 88

Restaurant365

MAY 24, 2022

How to recruit restaurant staff. One way to boost your recruitment and selection process for restaurant employees is to pay close attention to your own restaurant group’s hiring analytics. Suppose again that you posted a job for a guest services associate and got a 1.5% click-to-apply ratio.

Hiring 78

Hiring Recruiting Sourcing Website Management 78

Hot Schedules

SEPTEMBER 8, 2021

With a reduced labor pool to choose from, hiring operators have found themselves in stiff competition with rivals for recruits — which has often resulted in raising wages or adding additional benefits and perks that ultimately cut into the bottom line. Blog Newsletter. b3lineicon|b3icon-wallet|? WATCH ON-DEMAND. Featured Posts.

Hotels 78

Hotels Inventory Guest Recovery Point of Sale 78

Future Food

OCTOBER 29, 2019

We, at Future Food, are employed to deliver best practice food and beverage service standards and to ensure that all businesses we work with are striving to push the bar higher. Our aim with this blog post is to provide an insider’s view of the realities of ‘living the hospitality dream’. Related Future Food Blogs.

Small Business 83

Small Business Food Supply Hospitality Customer Service 83

Sling

MAY 31, 2021

This simple form is the gateway to the hiring process and, so, is an essential part of your business’s recruitment strategy. In this article, the workforce-management experts at Sling give you a basic employee application form template and discuss expert tips for customizing it to be the best fit for your business. email and phone).

Tip Distribution 78

Tip Distribution Document Email Marketing Education 78

Restaurant365

NOVEMBER 23, 2021

Was it even possible to recruit that many people? “I The debate around causes roars on — wage rates, government support, fear of illness, difficult customers. This starts with defining customer service as part of the culture, rather than as a transaction. Contribution. Solving the labor crisis.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

Restaurant365

JANUARY 7, 2020

Unengaged employees can be a recipe for disaster, especially when poor service can trickle into online reviews that affect your restaurant’s reputation. Staff team members can exchange or pick up shifts on the app, and management can create customized approval workflows for requests.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Gecko Hospitality

DECEMBER 18, 2019

For example, blogging is a low-cost way to build your brand name. The trick is to write blogs that are interesting and useful to your customers. Then promote those blogs on social media outlets like Facebook, Twitter, or Instagram. Always respond to customers that post and thank them for their reviews.

Coupons 106

Coupons Social Media Email Marketing Customer Experience 106

MBB Hospitality

OCTOBER 22, 2019

You need to be constantly looking at your processes and figuring out what can be streamlined, delegated, automated or outsourced so you can handle any influx of new customers or new work without any hiccups. Do I Have Strong Marketing & Recruitment Strategies? Do I Have an Online Component to My Services?

Recruiting 40

Recruiting Franchise Franchising Social Media 40

Restaurant365

APRIL 4, 2022

That figure is expected to grow as drastic changes in both the industry and consumers push restaurant operators toward technology to help them both improve their operational and financial efficiency while doing a better job at reaching customers across various channels. Partnerships Drive Revenue, Recruitment, and Retention.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Restaurant365

FEBRUARY 4, 2021

Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). However, that number can range, with quick service restaurants on the low end and fine dining establishments on the high end. Customers Served or Sales Per Labor Hour and Day Part.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Additionally, the bigger issue now is that due to the current labor shortage, many restaurants are specifically hiring managers as service or support managers to fill the staffing gap.

Hiring 78

Hiring Recruiting Training Communication 78

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. According to the report, roughly half of full-service restaurants said they devoted more resources to expanding the off-premise side of their business since the onset of COVID.”

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Restaurant365

DECEMBER 17, 2019

In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Your restaurant marketing is necessary to help bring customers through the door. Rent and Building Fees. Marketing Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant365

JUNE 17, 2020

For instance, quick service restaurants, with more pre-made product and counter service, tend to have a lower labor cost percentage than full-service restaurants with table service and menu items made from scratch. 25-30%: casual dining (depending on the menu and methods of service). Controlling labor costs.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Restaurant365

MAY 13, 2020

As reported in August 2019 by the National Restaurant Association , operators had consistently rated “recruiting and retaining employees” as the number one challenge facing restaurant businesses every month for over two years. What is restaurant employee turnover? The indirect and direct costs for filling even an $8/hr.

Technology 88

Technology Hiring Communication Tip Distribution 88

Restaurant365

JUNE 4, 2021

Drive More New Customers to Your Restaurants. First, focus on getting more customers in the door. Loyal customers are the base of your business, so investing in creating long-term relationships can pay off both now and later. How do you take advantage of the rise in demand? Nurture Repeat Business.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

Restaurant365

JULY 29, 2021

The economy is recovering, and the restaurants that have made it on the other side of the pandemic are looking forward to increased customer demand and warmer weather. Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Cheetah

OCTOBER 6, 2020

This document is an employer playbook that provides guidance for employers to support a safe, clean environment for workers and customers. Here CDC’s considerations for restaurants and bars offers ways for restaurant owners to protect employees, customers, and communities. Here Printable checklist. Here Employer playbook.

Restaurant Law 60

Restaurant Law Employee Relations Food Supply Government 60

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Food Service, Kitchen, & Hospitality Tech. Examples include general understanding of finance, customer satisfaction, business hierarchy, and career advancement. 15 'Soft' Food Service Skills For Your Resume [List].

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Culinary Cues

JUNE 1, 2020

Unlike that corporate restaurant firm with dozens or hundreds of outlets offering consistent product and service, your independent operation does not have the advantage of a marketing department, human resource officer, significant lines of credit with a bank, or leverage with vendors to gain better pricing through volume.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Restaurant365

MAY 30, 2022

These latest innovations and enhancements will be of great value to our customers as they continue to optimize their post-pandemic operations.” . Recruit Your Team to Recruit . Customers can easily tell when restaurants enact broad brush price increases, and traffic and the bottom line often suffer further.

2022 29

2022 Front of House Recruiting Back of House 29

MBB Hospitality

OCTOBER 2, 2019

Some of the services we offer you include franchise development for new franchise programs, strategic planning for franchise growth as well as help with all the legal documentation involved. They also offer assistance with developing operations and training documentation and franchisee recruitment marketing strategies.

Franchise 40

Franchise Franchising Employee Relations Travel 40

EATER

JULY 17, 2020

Plus, KFC debuts plant-based fried chicken in California, and more news to start your day Instacart filed a lawsuit against Uber’s rival grocery delivery service for alleged IP theft. Target and the CVS are the latest major retail chains to require customers to wear face masks, following the likes of Walmart and Costco. [

Delivery 82

Delivery Recruiting Customer Service Retail 82

Hot Schedules

MAY 10, 2021

Seasonal venues service tens of thousands of people – often in a single night! Using e-learning to customize content for on-the-go learners allows your team to access training material on their time, even from their own mobile devices. Recruiting for the Long Haul. PLAY 2: Onboard & Train Your Seasonal Staff. Related Posts.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

NOVEMBER 19, 2019

However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Notice that quick service and fast casual restaurants’ labor cost percentage is below 30%. Casual: 33.2%.

Management 253

Management Management Employee Relations Restaurant Law 253

Sling

MAY 3, 2023

Getting the right person for the right job can help your restaurant stand out from the crowd by giving you a reputation for quality service. Quality service includes everyone from the head chef all the way down to the dishwashers and everyone in-between. And that doesn’t just apply to the server/customer relationship.

Employee Relations 78

Employee Relations Customer Experience Management Management 78

Sling

APRIL 23, 2024

a month or longer) to recruit , interview , hire , and onboard the right people to fill openings within your business. Instead, you want to narrow your focus to putting the right people in the right shifts so that the business can handle the traffic and customer demands of the time period in question. It can take a while (i.e.,

Management 78

Management Management Hiring Customer Experience 78

Sling

AUGUST 4, 2021

As an integrated system, workforce optimization allows you to balance a number of critical variables within your business, including: Customer satisfaction. Service levels. 1) Improves Customer Service. Within business, there’s a direct relationship between keeping your customers happy and the success you’ll enjoy.

Employee Relations 78

Employee Relations Loyalty Program Customer Service Communication 78

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Hot Schedules

FEBRUARY 8, 2021

After all, your employees are the heart of your business, and in order to create great customer experiences, you have to ensure that you’re also creating a great employee experience. That’s why many astute operators are turning to outsourcing services for help with HR tasks. When to Consider Outsourcing HR Administration. User Heart.

Employee Relations 78

Employee Relations Small Business Customer Service Hiring 78