Modern Restaurant Management

DECEMBER 30, 2020

Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty. They still need to grow awareness, increase customer empathy and ensure that new customers can easily find them online. Restaurants that have customer lists can and should offer email communications (i.e.,

Loyalty Program 205

Loyalty Program Email Marketing Online Ordering Employee Relations 205

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Recommended Reading: BLOG NAME. Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Bingage

FEBRUARY 9, 2023

In this competitive world, Restaurant Marketing requires every single person’s guest data, marketing automation, and many more that we will discuss in this blog. In this blog, we will discuss the 7 Restaurant trends set to reshape the industry in 2023. Personalization refers to communicating with customers at every touchpoint.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Your website and social media channels provide a sneak peek into your restaurant experience, so it's essential your online presence is inviting and builds excitement to encourage people to visit.

Seating 221

Seating Email Marketing Marketing SEO 221

OneDine

SEPTEMBER 26, 2023

In this blog post, we will unveil five top secrets that every restaurant owner should know to thrive in the competitive culinary landscape. Embrace Loyalty Programs: Cultivating Loyal Customers Loyalty programs are an invaluable asset for any restaurant seeking to build a loyal customer base.

Loyalty Program 52

Loyalty Program Social Media Sustainability Waste 52

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? What measures can you take to make customers feel more comfortable ordering from you? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. However, advancements are also present there in the form of AI chatbots that can offer assistance to your online customers.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2). Foodee (7, 8).

Catering 151

Catering Social Media Online Ordering Loyalty Program 151

Focus POS

DECEMBER 11, 2019

Menu and order Customization. According to a consumer study by Deloitte , the number one factor that influences consumers when selecting a restaurant is menu options and order customization. Self-service kiosks for example, engage customers and make them part of their experience giving them freedom to easily customize their own orders.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Online ordering. Loyalty program.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. Here’s how to achieve that. The Sling app can help.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Sling

JULY 4, 2021

With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. 9) Get Your Restaurant Online With A Custom Website. 11) Start A Blog.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Bingage

JULY 18, 2020

For online food businesses like cloud kitchen or ghost kitchen or any other food delivering business, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. . “It is unbelievable how quickly things can change.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

Lavu

MARCH 6, 2020

The aim is to encourage repeat customers and cultivate customer loyalty. They demonstrate more loyalty towards the restaurant and promote it more. . Gathering vital customer information to launch marketing outreach program and establish a repeat customer base. Online reservation platforms and review sites.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Bingage

JULY 18, 2020

For online food businesses like cloud kitchen or ghost kitchen or any other delivering online food, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant.

Delivery 98

Delivery Marketing Social Media SEO 98

Sling

AUGUST 30, 2021

A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. In this article, the workforce management experts at Sling discuss strategies and tips that managers can use to build an HM program from scratch or improve the one they’ve got. What Is Hospitality Marketing?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Focus POS

AUGUST 6, 2019

online, in a physical store, or by phone). In an era of constant connectivity, providing positive customer experiences both online and offline is critical. Here are three reasons omnichannel affects restaurants: Ordering Convenience. Here are three reasons omnichannel affects restaurants: Ordering Convenience.

Mobile Ordering 74

Mobile Ordering Loyalty Program Online Ordering POS 74

Mad Mobile

FEBRUARY 22, 2024

1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Frustration boils over when customers face extended wait times, often due to inefficient ordering systems and overworked staff.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Focus POS

APRIL 14, 2020

Currently, conveniences like online ordering and delivery services are most popular. Another popular customer convenience is a loyalty program, to keep current customers coming back, and gain data while you do. These services also provide an extra stream of revenue to restaurants. Optimized Workflow.

Point of Sale 129

Point of Sale Loyalty Program Customer Service Customer Experience 129

Cheetah

MAY 1, 2020

Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food. What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money. Make sure you’re equipped.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

The Restaurant Times

OCTOBER 11, 2021

Restaurants are often dependent on a mix of quality, uniqueness, and good service in order to sustain and grow their business. Good branding is the art of communicating those values to the diner. Logo design is easy with freelance designers or free online logo creators. Branding establishes the personality of a business.

Marketing 52

Marketing Social Media Loyalty Program Website Management 52

Ordyx

FEBRUARY 10, 2020

One way to do that is by implementing a rewards scheme or loyalty program for your restaurant. Loyalty programs are a way for business owners to recognize customers’ purchasing behavior and increase the chances of them coming back through the use of rewards. Choose a program type. Establish your goals.

Loyalty Program 52

Loyalty Program Email Marketing Point of Sale Customer Service 52

Future Food

MAY 5, 2020

Customer Communications For a very rare time, there is ‘clear air’ from a marketing communications perspective for hospitality operators to reach their customers, the ‘ next normal’ target market with messaging on their revised food, beverage and service offer. Increased online ordering, delivery and takeaway are here to stay.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. It can then alert wait staff when orders are ready. Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. This needs to be accomplished in-person and online.

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

Restaurant365

JANUARY 7, 2020

Unengaged employees can be a recipe for disaster, especially when poor service can trickle into online reviews that affect your restaurant’s reputation. The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce? Enable direct communication.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Gourmet Marketing

SEPTEMBER 23, 2021

Follow our blog to soak up some of the lessons we’ve learned along the way. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. Restaurant Marketing Ideas. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Restaurant365

NOVEMBER 26, 2019

Near Field Communication (NFC) payments (i.e., User-friendly order management. While some restaurant management systems may have many features, if order management isn’t intuitive for staff and management, you may have brought an extra headache into your operations. Streamlined inventory management.

2020 117

2020 Management Management Mobile Ordering 117

ChefMod

OCTOBER 6, 2021

Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Even a small vegetable vendor can take orders via some kind of online ordering platform. Furthermore, the larger orders have made suppliers more attentive and price aggressive.

2021 52

2021 Email Marketing Front of House Cash Management 52

Restaurant365

DECEMBER 17, 2019

Depending on your type of restaurant, you may also want to consider other types of restaurant technology, including online ordering and delivery management, online reservation platforms, and self-service or table-side ordering systems. Your advertising will be how you communicate this brand, in order to draw in customers.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Bingage

JANUARY 29, 2021

You can also keep track of their drink orders, so they don’t have to go up and ask every time they want another sip. This enables communicating with the customer at the individual level and marketing messages to each customer, giving them exactly what they want at the right time. billion in 2017 to reach $25.1 Don’t Miss!!

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Restaurant365

SEPTEMBER 3, 2021

Empowering managers with reliable inventory information can help prevent under ordering or over ordering, decreasing overall CoGS. Adjusting pricing without analyzing menu engineering information is a risky proposition, potentially impacting customer satisfaction and long-term loyalty. Strategizing Business Growth.

Waste 78

Waste Cash Management Point of Sale Inventory 78

Restaurant365

DECEMBER 4, 2020

This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Restaurant websites and online restaurant menus should be mobile responsive. Maintaining online reviews and social media marketing. Adjusting to government-imposed business restrictions.

2021 78

2021 Operations Mobile Ordering Social Media 78