Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. This efficiency level reduces waste, saves time, and ensures a high standard of food quality.

Operations 189

Operations Front of House Customer Service Customer Experience 189

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Simplify Front of House Processes. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Optimize Food Safety Protocols. trillion each year.

Training 195

Training Front of House Food Safety Back of House 195

Culinary Cues

JANUARY 15, 2024

As the chef of a busy restaurant, I know emotions in the kitchen will be high and the focus on food will be challenged by the anxiety felt by cooks hoping their team will make it to the next round. She stares me down and proclaims: “You’ve entered the neutral zone chef – step back before I throw a flag.” I respond in kind. “No

Front of House 249

Front of House Food Order Back of House Café 249

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Culinary Cues

JULY 12, 2020

They say we’re back. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back. Sure, there are temperature checks at the back door, masks donned upon arrival, and deep hand cleaning constantly throughout the day, but in reality no one knows if this is enough.

Front of House 407

Front of House Back of House Dine-in Food Truck 407

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

MARCH 18, 2021

Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future. From then on, as we eased into lockdowns and got used to ordering in or eating outside, sales began a steady climb back up where they plateaued for the summer. Foot traffic disappeared overnight.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Once again, his food is fresh, and he doesn’t have to wait a long time in either scenario. Let’s come back to Henry. He wants to meet up with a group of friends for the weekend and decides to make a reservation at your restaurant. Henry is ready to order some dinner.

Technology 203

Technology Front of House Back of House Point of Sale 203

Culinary Cues

MARCH 26, 2022

Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them. Training ALWAYS pays back in dividends. You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. How hard can it be – right?

Cash Management 369

Cash Management Social Media Restaurant Law Communication 369

Modern Restaurant Management

SEPTEMBER 14, 2022

AI-based robots cook your food and deliver meals on time without missing a beat. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Culinary Cues

DECEMBER 3, 2022

I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. Can’t make it in.”

Back of House 340

Back of House Hotels Front of House Book 340

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Food safety and restaurant cleanliness. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Kitchen operations.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. The application supports the function of ordering with a car plate number as well that opens more opportunities for food services in the fast-food industry.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Personalization with Data. To meet their expectations, operators can use detailed, data-driven guest profiles. Making More Informed Decisions.

2023 189

2023 Guest Recovery Email Marketing Back of House 189

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. ConnectSmart® Host: Putting the ‘Hospitality’ in Host While ConnectSmart Kitchen is revolutionizing the back-of-house, ConnectSmart® Host is busy elevating the front-of-house experience.

Technology 52

Technology Front of House Back of House Social Media 52

Modern Restaurant Management

FEBRUARY 8, 2023

Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.

Fine Dining 197

Fine Dining Technology Front of House Sustainability 197

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. Here are some ideas: Compost leftover food scraps and paper products.

2024 52

2024 Food Compost Front of House 52

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. About a Restaurant Management Platform.

Management 189

Management Management BOH Front of House 189

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. While restaurant reservation software is becoming essential to reopening, the technology is still new to many restaurateurs.

Reservations 98

Reservations 2021 Online Ordering Book 98

Culinary Cues

SEPTEMBER 15, 2022

The choice to be great or not so great is in the hands of the restaurateur and the folks who make a living with food. Is it a case of a lack of knowledge (likely often the case), a lack of caring (I guess this is common as well), or a multitude of excuses that point everywhere except back at the person in charge? Plain and simple.

Fine Dining 396

Fine Dining Front of House Customer Service Customer Experience 396

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

7 Shifts

MARCH 11, 2020

Space If you’re leasing a commercial space, you’ll need to pay a security deposit up front, which will cost between $2,000 and $12,000. Furniture & Equipment Restaurant equipment can set you back between $100,000 and $300,000. Keeping a restaurant running is one thing, but investing in a new restaurant is a whole other undertaking.

License 354

License Cash Management Inventory Food Supply 354

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. From ordering food to reserving a table, they want to do things digitally. Digital service : Despite the convenience ordering online and reservation apps provide, diners still like human interaction with their transactions.

Mobile Ordering 197

Mobile Ordering Front of House Communication Online Ordering 197

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing. Washing Away Profits. A Window into Warewashing.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Restaurant Clicks

OCTOBER 9, 2021

It can be tricky when you’re trying to find different food choices. Places that put just as much focus on the service as the food tend to get great reviews and give you more bang for your buck. I’ll be back, and I suggest you give them a try as well! Kid Shelleen’s Charcoal House & Saloon.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Culinary Cues

SEPTEMBER 4, 2020

The fact is, we can’t go back, but we can look forward. In the moment, however, there are loads of things that we miss, things that make us shake our heads in disbelief, things that we long for – a return to a time when our greatest concern as a chef was our reservation list and daily mise en place.

2020 305

2020 Back of House Front of House Food Order 305

Modern Restaurant Management

APRIL 7, 2023

This is especially true in the food service industry. Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer.

Cash Management 100

Cash Management Equipment Front of House Small Business 100

Culinary Cues

MAY 15, 2021

Our business model requires too much labor: At the same time as we step back it becomes vividly apparent that our method of operation and the menus that we provide require too many hands. The restaurant industry continues to be devastated – not just as a result of the pandemic but because the pandemic brought underlying issues to the surface.

Customer Experience 390

Customer Experience Cash Management Customer Service Front of House 390

Restaurant Clicks

DECEMBER 19, 2021

Aside from its abundance of art museums and ferry trips around Casco Bay, many come to Portland to experience its annual food and beverage festivals or public urban and wooden parks, earning the city its nickname, “Forest City.” ViA VECCHiA Blue Spoon Little Tap House East Ender Katahdin Restaurant The Front Room.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. Food and menus were designed with to-go in mind. Many restaurants have begin operating on what Bruce Bell, Head of Square for Restaurants, calls a “hub-and-spoke model.” The brand is now considering franchising.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

JANUARY 5, 2022

From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023. All three reasons tie back to dissatisfaction with wages, but restaurants may struggle with addressing this, as 86 percent of operators are reporting lower income than before the pandemic.

Technology 167

Technology Front of House Online Ordering Back of House 167

Restaurant Clicks

OCTOBER 12, 2021

Today, NYC rivals Los Angeles in terms of sheer Mexican food diversity. My recommendations for Mexican food in NYC cover a wide range of eateries, from local spots where you can grab a quick bite to sophisticated and contemporary restaurants perfect for a night out on the town. Make a Reservation. Make a Reservation.

Food 121

Food Food Truck Website Management Seasonal Menu 121

Restaurant Clicks

JUNE 3, 2021

Upper West Side Cafe Lulu’s Wine Garden Laos in Town DC Corazon Hedy’s Rooftop Immigrant Food Equinox Restaurant Compass Rose Calico Dukes’ Grocery Hi-Lawn Blackwall Hitch Ruthie’s All Day. Lulu’s is an unbelievably whimsical wine garden with beautiful dining areas in both the front and the back of the restaurant. Laos in Town.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147